Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$100K - $130K *

Champion customer success by designing and optimizing scalable programs that enhance adoption of identity security solutions, ensuring impactful training and resources for customer-facing teams...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Grow your career with a dynamic team focused on client success, ensuring seamless execution of digital media campaigns while building strong relationships and driving strategic insights to exceed clie...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$168K - $219K *

Join a dynamic team as a Sr. Solutions Engineer, leveraging your expertise to solve complex business challenges for mid-market customers, driving impactful solutions and fostering collaboration to enh...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Transform our sales enablement strategy by building impactful onboarding and training programs. Collaborate across teams to enhance productivity and drive revenue growth in a fast-paced, AI-driven env...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$330K - $380K *

The Director of Enterprise Sales will lead a team of Enterprise Account Executives to drive new business and expand key accounts for Cresta. This role involves providing strategic direction, coaching...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$150K - $195K *

Elevate client relationships by managing key accounts, driving satisfaction and growth. Collaborate with internal teams to deliver tailored solutions, ensuring long-term success and measurable ROI for...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $204K *

Join a dynamic team to enhance sales effectiveness through innovative tools, training, and strategies. Leverage industry expertise to optimize buyer interactions and drive business goals while collabo...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to enhancing client relationships and driving retention. You'll collaborate with financial advisors and internal partners to deliver exceptional service and strategic solu...

Pennsylvania, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate client relationships by serving as a dedicated contact for elite advisor plans. Collaborate with sales and operations to ensure exceptional service, retention, and strategic support for financ...

Florida, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Empower client relationships by managing elite advisor plans, ensuring exceptional service and retention. Collaborate with sales and operations to deliver consultative support, resolve issues, and dri...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$104K - $135K *

Elevate customer success by leading a dynamic team of Experience Cloud Specialists. Drive growth strategies, enhance platform adoption, and ensure seamless execution of cloud migrations while fosterin...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Champion client success by building strategic partnerships, driving engagement, and ensuring measurable outcomes. Leverage strong relationship skills to enhance client satisfaction and retention while...

Columbia, SCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Grow your career with a dynamic role focused on driving customer success and retention. Manage enterprise accounts, foster relationships, and ensure clients achieve their business goals through our in...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Staffing

$143K - $216K *

Join a dynamic team to drive product marketing strategies, enabling sales success through compelling materials and training. Collaborate cross-functionally to enhance product positioning and empower s...

California, MDRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock potential by driving new business with large enterprises, building trusted relationships with executive buyers, and guiding complex sales from discovery to close, while collaborating across tea...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$149K - $248K *

Champion client engagement and operational excellence by managing consulting teams, driving quality standards, and fostering relationships within Military Health Systems. Lead new business development...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Unlock the future of market access strategy by leading innovative, population-based approaches across biopharma clients. Collaborate with cross-functional teams to shape therapy positioning and enhanc...

Philadelphia, PARemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$160K - $200K *

Shape the future of market access strategy by integrating payer, provider, and patient perspectives. Lead cross-functional teams to develop impactful strategies that enhance therapy positioning and su...

Philadelphia, PARemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$140K - $190K *

Empower our sales team by driving strategic growth in key accounts. Leverage your expertise in Enterprise SaaS to navigate complex sales in the Life Sciences sector, fostering partnerships and deliver...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$140K - $190K *

The Strategic Accounts Senior Customer Success Manager at Motive will serve as the primary contact for the company's largest customers, ensuring their successful implementation and ongoing satisfactio...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$98K - $140K *

Unlock potential by leading strategic research initiatives for a major automotive client across Canada and the U.S. Drive insights, manage relationships, and mentor teams to enhance client deliverable...

Toronto, ONRemote

Today

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Accelerate client success by leading complex HubSpot implementations, translating business needs into scalable solutions, and optimizing revenue operations. Build strong relationships with clients whi...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$220K - $250K *

Unlock potential by driving strategic partner relationships and collaborating across teams to enhance solution development, enabling partners to achieve measurable outcomes while promoting business gr...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Join a team that's transforming client websites into growth engines through data-driven conversion rate optimization. Collaborate with cross-functional experts to analyze user behavior, run A/B tests...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock customer potential by driving engagement and satisfaction throughout their journey. Manage accounts, foster relationships, and ensure value realization to support retention and growth in a dyna...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.