Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.
Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.
Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.
Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.
Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.
Sales Development Account Manager
$60K - $119K *
Join a dynamic team to drive new customer acquisition and revenue growth. Engage with prospects, manage opportunities, and collaborate across departments to build a robust sales pipeline and enhance c...
1 week ago
Associate Solution Engineer | SaaS Conversions
$62K - $100K *
Drive SaaS conversion initiatives by collaborating with teams to assess risks, readiness, and opportunities. Engage with customers to facilitate migrations and ensure effective communication throughou...
1 week ago
Customer Support Manager, Provider Enablement
$80K - $95K *
Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...
Reposted 1 week ago
Strategic Client Programs Specialist
$125K - $187K *
Elevate your career by leading strategic client programs, ensuring alignment across teams to optimize client success and value realization while managing risks and reporting on progress to stakeholder...
4 days ago
Senior Manager, Customer Support & Success
$110K - $130K *
Empower customer success by leading a high-performing team to enhance support experiences, drive retention, and build proactive strategies. Shape the future of customer engagement through data-driven...
Reposted 2 days ago
$120K - $160K *
Champion the design and implementation of scalable data pipelines, ensuring data integrity and availability. Collaborate with cross-functional teams to optimize data workflows and enhance infrastructu...
1 week ago
Account Solution Engineer - Enterprise Nonprofit Team
$134K - $180K *
Shape the future of nonprofit technology by leveraging your expertise to empower mission-driven organizations with innovative Salesforce solutions and strategic insights...
3 days ago
Senior Manager, Customer Success
$110K - $130K *
Lead a dynamic team to enhance customer success, drive retention, and maximize revenue growth. Shape strategies and workflows while collaborating cross-functionally to deliver exceptional value and ou...
1 week ago
Enterprise Customer Success Manager
$110K - $130K *
Drive customer success by managing enterprise accounts, ensuring retention and growth through strategic partnerships and data-driven insights. Collaborate cross-functionally to enhance customer experi...
3 weeks ago
Senior Customer Success Manager
$110K - $130K *
Transform customer experiences by driving satisfaction and growth through strategic partnerships. Leverage your L&D expertise to enhance client engagement and ensure program success while collaboratin...
2 weeks ago
Service Value Success Manager - Remote
$93K - $138K *
Grow customer success by partnering with clients, driving measurable value, and optimizing engagement through strategic initiatives that enhance long-term loyalty and operational goals...
Reposted 1 week ago
Principal Solutions Engineer, West
$220K - $275K *
Partner with us to drive AI transformation in customer experience. As a Principal Solutions Engineer, you'll guide clients through the design and implementation of innovative AI solutions, ensuring al...
Reposted today
Client Enablement & Solutions Specialist, Workforce AI
$75K - $105K *
Transform client experiences by enabling successful adoption of Workforce AI. Collaborate with healthcare teams to design solutions, configure platforms, and deliver tailored training, ensuring client...
Yesterday
$110K - $130K *
Elevate event experiences by managing diverse corporate programs, from flagship conferences to internal meetings. Collaborate cross-functionally to ensure seamless execution, budget adherence, and imp...
3 weeks ago
Senior Member Success Manager, Tokenomics+FinOps+ITAM+FOCUS
$140K - $205K *
Champion member success by managing relationships across diverse technology foundations. Drive engagement, operational efficiency, and strategic initiatives to maximize member value and satisfaction i...
4 weeks ago
Revenue Enablement Specialist - REMOTE (US Midwest or US Eastern Region)
$100K - $105K *
Unlock potential by designing and delivering impactful training programs for Sales and Account Management, enhancing skills and driving growth through effective onboarding and ongoing education initia...
5 days ago
Senior Digital Customer Success Campaign Manager
$121K - $146K *
Drive digital customer success initiatives by designing and optimizing targeted journeys throughout the customer lifecycle, enhancing engagement and adoption while collaborating cross-functionally to...
3 weeks ago
Senior CPX Operations Manager, Customer Success
$74K - $125K *
Drive operational efficiency and optimize workflows within the Customer Success organization, managing projects and enhancing systems to support continuous improvement and data integrity across teams...
4 days ago
$90K - $110K *
Lead transformative deployments in healthcare by collaborating with executives and stakeholders. Drive operational change, manage complex projects, and enhance staffing strategies across health system...
2 weeks ago
$116K - $171K *
Elevate customer success by partnering with developers to implement solutions, troubleshoot technical issues, and enhance product features. Your insights will drive improvements across teams, ensuring...
4 weeks ago
$80K - $95K *
Take ownership of client relationships, ensuring satisfaction and maximizing collections. Collaborate with diverse stakeholders to resolve issues, monitor performance metrics, and drive process improv...
Today
Client Growth & Success, Senior Manager- Enterprise Accounts
$130K - $145K *
Champion client success by managing strategic partnerships with mid-sized enterprises. Drive measurable outcomes through relationship management, consultative problem-solving, and cross-functional col...
3 weeks ago
$195K - $217K *
Drive client success by leading strategic initiatives and fostering strong relationships in healthcare technology. Leverage deep domain expertise to enhance outcomes and ensure effective use of soluti...
2 weeks ago
Customer Success Partner- Healthcare Vertical
$75K - $90K *
Engage with strategic accounts to drive revenue growth through consultative sales and account management. Develop and maintain account plans, coordinate resources, and ensure customer satisfaction whi...
Reposted 1 week ago
Manager, Knowledge & Enablement, Global Support
$116K - $151K *
Take ownership of the Knowledge & Enablement function, driving strategy and execution to enhance self-service effectiveness and agent performance. Collaborate with cross-functional teams to ensure imp...
4 weeks ago
What does a Customer Success Specialist do?
A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.
What skills are important for Customer Success Specialist jobs?
Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.
Where do Customer Success Specialists work?
Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.
How can I find Customer Success Specialist jobs paying $100,000 or more?
Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.
What career paths can follow a Customer Success Specialist role?
Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.