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Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, …

1,000+ Customer Service Manager Jobs in Piscataway, NJ

$ Average salary: 106,110

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    Customer Service Manager

    $100K — $200K *US-AnywhereRemote
    The ideal candidate will oversee daily customer service operations, improve customer satisfaction, develop team performance, and implement strategies that enhance the overall customer experience.
    Requirements: Bachelor’s in Business or related field; Proven customer service management experience.

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  • Customer Service Manager

    $75K — $95K *US-AnywhereRemote
    Champion customer success by bridging relationships between partners and stakeholders, ensuring effective service execution and support for growth initiatives in a dynamic and remote environment.
    Requirements: Bachelor's degree, 5+ years in customer roles, ERP experience, travel required.
  • Customer Fulfillment Manager (CFM)

    $91K — $152K *US-AnywhereRemote in United States
    Manage financial and operational aspects of field service projects, ensuring cost classification and customer billing while fostering high satisfaction levels. Interface with Finance and Operations to achieve operational excellence and budget goals.
    Requirements: Bachelor's degree or 4 years experience; 3 years in finance or billing role.
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    Customer Experience Manager

    $120K — $130K *New York, NY (New York County)In-Person
    Lead the charge in enhancing customer success by managing diverse accounts, fostering partnerships, and driving operational excellence to ensure clients realize maximum value from the platform and achieve long-term growth.
    Requirements: 2-5 years in SaaS account management; strong communication; proactive mindset.
  • Senior Manager, Customer Service

    $80K — $90K *New York, NY (New York County)In-Person
    Drive efficient customer service operations, optimizing strategy and team performance to enhance customer experience and revenue growth. Lead and develop a dynamic CS team while managing key platforms and performance metrics.
    Requirements: 7+ years in customer service; 3+ years in leadership; Gorgias expertise.
  • Customer Experience & Service Transformation Advisory Manager

    $94K — $293K *New York, NY (New York County)In-Person
    Lead the transformation of customer service solutions by implementing strategic recommendations, redesigning processes, and leveraging technology to enhance client experiences while driving business development and fostering partnerships with stakeholders.
    Requirements: 5+ yrs in management consulting, 3+ yrs with SaaS & customer platforms.
  • Customer Experience & Service Transformation Advisory Manager

    $94K — $293K *Morristown, NJ (Morris County)In-Person
    Unlock potential by transforming customer service strategies. Lead teams to evaluate, optimize, and innovate service processes, leveraging technology and analytics to enhance client relationships and drive sustainable growth.
    Requirements: 5+ yrs consulting in customer service; 3+ yrs on SaaS; strong AI expertise.
  • Customer Experience & Service Transformation Advisory Manager

    $94K — $293K *Philadelphia, PA (Philadelphia County)In-Person
    Help us transform customer service through strategic insights and technology. Leverage your expertise in customer support and contact centers to design and implement innovative solutions, driving operational excellence and lasting client partnerships.
    Requirements: 5+ years in management consulting; 3+ years with SaaS and customer service tech.
  • Client Success Manager

    $70K — $95K *New York, NY (New York County)In-Person
    Explore career growth as a Client Success Manager, enhancing client relationships, resolving challenges, and driving operational benefits to foster lasting partnerships and exceed expectations in a dynamic environment.
    Requirements: Bachelor's degree, 3-5 years in customer-facing role, MS Office expertise.
  • Manager, Account Management, US Automotive

    $156K — $211K *New York, NY (New York County)In-Person
    Shape the future of automotive advertising by leading a dynamic team to deliver exceptional ROI, drive revenue growth, and enhance advertiser satisfaction through strategic insights and effective collaboration with cross-functional partners.
    Requirements: Bachelor's degree; 5+ years in digital advertising; 2+ years in management.
  • Customer Service Leader

    $119K — $199K *US-AnywhereRemote in United States
    Shape impactful customer relationships as you lead strategic support for a large aeroderivative gas power fleet, ensuring high-quality service delivery and driving business growth across multiple geographies and customer engagements.
    Requirements: Bachelor's degree or HSD/GED with 8+ years' power gen experience; 8-10 years' LM Aeroderivative experience.
  • Regional Service Manager

    $95K — $105K *Lansdale, PA (Montgomery County)In-Person
    Elevate maintenance execution across multiple communities by overseeing operations, mentoring teams, and ensuring compliance. Drive performance improvements while fostering vendor relationships in a defined regional setting.
    Requirements: 5+ years in multi-site maintenance leadership, HVAC cert. or boiler license
  • Customer Service Vendor, Senior Manager

    $140K — $170K *New York, NY (New York County)In-Person
    Elevate customer satisfaction by overseeing a sophisticated outsource partner, driving seamless service and innovative customer experience strategies across beauty brands, while ensuring operational excellence and collaborative growth.
    Requirements: Bachelor's degree; experience managing BPO services; strong leadership skills.
  • Client Manager, Customer Success

    $136K — $144K *US-AnywhereRemote in United States
    Unlock your potential by leveraging automotive data to drive client success, provide deep insights, build relationships with OEMs, and support strategic decisions, all while shaping the future of automotive analytics in a high-impact role.
    Requirements: Bachelor's degree; 3-6 yrs automotive sales/analytics; Excel, PowerPoint expertise.
  • Field Service Manager

    $81K — $104K *New York, NY (New York County)In-Person
    Drive your career forward by managing a team of field technicians, ensuring quality service delivery, workflow efficiency, and staff development to meet productivity goals and customer satisfaction across diverse environments.
    Requirements: High school diploma; 2 years testing/certification experience; people management.
  • Social Media Strategy Manager (B2B SaaS)

    $90K — $120K *Hoboken, NJ (Hudson County)In-Person
    Empower our team by developing and executing a global social media strategy that amplifies our AI leadership and CX innovations. Collaborate across departments to engage a wide audience and monitor social performance for continuous improvement.
    Requirements: 4+ years in B2B tech social media management; strong editorial skills; analytics experience.
  • Commercial Service Sales Account Manager

    $79K — $158K *US-AnywhereIn-Person
    Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfaction and operational success across territories.
    Requirements: High School Diploma, 5+ years HVAC sales experience, able to lift 20 lbs.
  • Customer Service Vendor, Senior Manager

    $140K — $170K *New York, NY (New York County)In-Person
    Transform customer service excellence by leading partnerships with outsourcers, optimizing operations across multiple Beauty Maisons, and enhancing client satisfaction through innovative strategies and robust team collaboration.
    Requirements: Bachelor's degree, strong BPO management experience, leadership skills, data-driven.
  • Account Manager Lead, Client Success (CSM)

    $90K — $130K *New York, NY (New York County)In-Person
    Lead the charge in driving client success by managing a team and strategic accounts, ensuring measurable value, retention, and growth through trusted relationships and strong execution of client success strategies.
    Requirements: Bachelor's degree; 8-12+ years in customer success; fintech experience mandatory.
  • Manager, Customer Account Management, SMB

    $123K — $154K *US-AnywhereRemote in United States
    Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationships through strategic insights and operational excellence.
    Requirements: Bachelor's degree; 5+ years in account management; 3+ years management experience.
  • Logistics & Customer Service Manager, Americas

    $95K — $100K *New York, NY (New York County)In-Person
    Join a team that's dedicated to operational excellence in wholesale logistics. You will oversee order management, ensure timely deliveries, and support our partners, ensuring exceptional service while maximizing sales opportunities across the Americas.
    Requirements: Bachelor's degree; B2B customer service; strong analytical skills; detail-oriented.
  • Operations Manager

    $115K — $201K *Edison, NJ (Middlesex County)In-Person
    Lead operations by managing a high-performing team to enhance service quality, troubleshoot issues, and identify growth opportunities while ensuring compliance with company goals and values.
    Requirements: 3+ years management experience; strong communication; Bachelor's preferred.
  • Manager, Service Excellence - Custom Hearing Solutions

    $70K — $100K *Iselin, NJ (Middlesex County)In-Person
    Elevate your career with this leadership role overseeing a team of fit experts. Drive product improvements and customer satisfaction while liaising across teams to resolve complex issues and ensure high-quality service delivery.
    Requirements: Bachelor's degree preferred; leadership in customer-facing roles; CRM experience.
  • PATIENT SERVICES MANAGER I

    $85K — $95K *Oceanside, NY (Nassau County)In-Person
    Join our team to drive patient satisfaction and lead food services in an acute care hospital. Oversee operations, ensure compliance, and develop staff to provide exceptional patient dining experiences within regulatory standards.
    Requirements: Associate's/Bachelor's in Food Service; 1 yr exp in foodservice mgmt; CDM/RD preferred.
  • Regional Operations Manager

    $80K — $110K *US-AnywhereRemote in United States
    Drive operational excellence across retail partnerships while enhancing sales performance. Lead data-driven strategies, cultivate relationships, and implement improvements in a self-directed role focusing on customer experience.
    Requirements: 5+ years in operations/retail management; Bachelor's degree; strong analytic skills.
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Customer Service Manager

Company Name
$100K — $200K *
US-Anywhere
Remote
Information Technology
Experience: Not Specified
Job Description

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FAQ About Customer Service Manager Jobs in Piscataway, NJ

What is the role of a Customer Service Manager?

A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

What are the qualifications needed for a Customer Service Manager job?

Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

How can I apply for Customer Service Manager jobs through Ladders?

Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.