Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$64K - $97K *

Join a dynamic team to oversee customer service operations, enhance performance, and foster a positive community impact. Drive profitability while leading talent development and ensuring excellence in...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Accelerate your career by leading a customer service team dedicated to excellence. Oversee operations, enhance client relationships, and drive continuous improvement while ensuring compliance in a fas...

North York, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$97K - $127K *

Join us to lead Medicaid customer relations operations, overseeing call centers and mailroom functions while ensuring top-tier service delivery for recipients, providers, and stakeholders across the a...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$64K - $97K *

Champion operational excellence and lead a dynamic Customer Service team to enhance community engagement, drive customer satisfaction, and achieve sales targets while fostering a culture of diversity...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Unlock potential by leading a dynamic Customer Service team to enhance client satisfaction and ensure exceptional service delivery while fostering an engaging and efficient work environment...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Drive customer service excellence by managing team performance, enhancing procedures, and resolving complex issues promptly, ultimately ensuring a high-quality experience across all service department...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $125K *

Elevate customer operations by leading strategic initiatives to enhance service delivery, improve experiences, and foster employee engagement while driving continuous improvement and team development...

Woodbridge, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K *

Champion client success by leading a high-performing team to drive retention, growth, and strategic partnerships. Spearhead proactive account management and revenue outcomes in a collaborative environ...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$86K - $102K *

Support a high-performing Customer Experience team, driving excellence in service delivery and performance metrics while fostering a culture of growth and accountability...

Toronto, ONIn-Person

2 days ago

  •   Less than 5 years exp.  •   Business Services

$134K - $173K *

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Join a team that's focused on transforming customer service excellence while managing operations for a $900M order portfolio. Lead and develop a high-performing Customer Care team, drive continuous im...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $150K *

Join a dynamic team to manage and grow residential and commercial accounts. Ensure client satisfaction and service excellence while driving revenue through upselling and enhancing property value, usin...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $150K *

Engage in account management to enhance client satisfaction and drive growth through strategic upselling and service excellence. Build lasting relationships while overseeing a diverse portfolio in a d...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $150K *

Empower client success by managing diverse accounts, driving growth through excellence in service, and fostering long-lasting relationships while identifying enhancement opportunities to maximize valu...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Unlock potential by leading a dynamic customer service team, fostering excellence, and enhancing operational efficiency. Manage daily activities and address challenges to create a thriving environment...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$79K - $158K *

Join a team that's driving innovation in HVAC services. You will build strong customer relationships, identify opportunities, and modernize equipment, ensuring effective service agreements and project...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$82K - $111K *

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Drive exceptional client service as you manage high-net-worth relationships, ensuring top-notch support and seamless onboarding while collaborating with teams to enhance client satisfaction and operat...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Empower growth by leading high-performing sales teams, driving revenue, and instilling discipline. This role emphasizes precision execution, mentorship, and strategic collaboration to enhance performa...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$64K - $97K *

Contribute to efficient office and financial operations, ensuring accurate management of accounts payable/receivable, while leading and developing staff to enhance performance and compliance with comp...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Lead the charge in providing exceptional experiences in a dynamic contact center, guiding a high-performing team to deliver outstanding member service while driving operational excellence and collabor...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$77K - $101K *

Lead the charge in contact center operations, driving performance and efficiency. Inspire teams, enhance customer experiences, and implement strategic improvements to achieve business objectives acros...

Reposted today

  •   5 - 7 years exp.  •   Business Services

$55K - $150K *

Grow your career with a dynamic leadership role that empowers you to drive sales, mentor a talented team, and enhance customer experiences while achieving exceptional results and rewards...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$55K - $125K *

Shape the future of retail leadership by driving team performance and exceptional customer care while mentoring talent and overseeing operational excellence to achieve business growth and rewarding re...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.