Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$65K - $98K *

Drive operational excellence by supervising teams, ensuring compliance, and managing productivity to achieve strategic goals while fostering an inclusive and accountable workplace culture for all asso...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Elevate your career by leading a dynamic team in commercial insurance operations, driving revenue growth while ensuring exceptional service delivery and client satisfaction through effective mentorshi...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $150K *

Drive impactful IT initiatives that enhance merchandising operations by leading complex projects, collaborating with cross-functional teams, and guiding junior project managers towards success and bes...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Take ownership of field service operations, ensuring technician excellence, safety compliance, and customer satisfaction in the municipal water sector. Leverage your technical expertise to drive perfo...

1 month ago

  •   8 - 10 years exp.  •   Energy & Utilities

$91K - $125K *

Reimagine your career by driving strategic customer engagement and cloud security initiatives. Collaborate with stakeholders, lead projects, and enhance Wiz's value to Fortune 100 clients through expe...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Lead quality assurance initiatives while managing a team to uphold product standards. Ensure compliance with design specifications, implement effective inspection methods, and drive continuous improve...

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Transform manufacturing by managing processes and guiding engineers to enhance production efficiency, quality, and sustainability in EV battery production through continuous improvement and innovative...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Empower clients by managing high-touch accounts, ensuring product adoption and satisfaction while driving growth opportunities. Collaborate cross-functionally to enhance customer experiences and estab...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Lead the assembly and commissioning of Liebherr equipment at mining sites, ensuring safety, quality, and timely delivery. Collaborate with teams and develop strong customer relationships while managin...

Sparwood, BCIn-Person

1 month ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$152K - $186K *

Champion financial excellence by leading budget management and analysis for diverse marketing teams. Collaborate across brands to provide actionable insights and optimize spend within a fast-paced org...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Join a dynamic team to lead critical accounting functions, enhance financial reporting accuracy, mentor staff, and improve internal controls while supporting robust business growth and operational eff...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K *

Unlock potential by leading transformative consulting initiatives that influence business change. Engage with diverse clients to drive strategic solutions and achieve measurable results in a dynamic w...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $180K *

Lead the charge in enhancing customer experience through effective guidance, coaching, and sales strategies. Collaborate across teams to drive business growth and fulfill customer financial needs whil...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Lead the charge in optimizing operational performance for remanufacturing by driving safety, team development, and efficiency. Collaborate across functions to enhance production and quality of large-s...

Red Deer, ABIn-Person

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Inspire excellence by leading a talented delivery team, enhancing project outcomes while driving growth and operational success in a dynamic SAP Business One practice. Balance people leadership with s...

Vancouver, BCIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in delivering exceptional IT infrastructure support while managing a dynamic team of technicians. Enhance service delivery, troubleshoot complex issues, and ensure quality performance...

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $200K *

Manage and oversee flooring projects, ensuring timely completion, employee safety, and customer satisfaction while fostering team growth and addressing challenges proactively...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Accelerate revenue growth by optimizing commercial opportunities and managing key relationships in a dedicated role that enhances operational performance and drives market expansion within the Termina...

4 weeks ago

  •   8 - 10 years exp.  •   Transportation

$100K - $120K *

Manage strategic sourcing for IT sub-categories, enhancing procurement processes, driving savings, and ensuring compliance while collaborating with cross-brand teams to meet diverse technology needs...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Manage global strategic customer relationships, ensuring engagement, adoption, and value realization. Drive satisfaction and retention by leveraging insights and collaboration across teams, ultimately...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$81K - $99K *

Champion sales growth by developing strategies, fostering partner relationships, and exceeding revenue targets in your designated territory. Utilize product knowledge and CRM tools to drive customer a...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Lead the charge in aligning program scopes and objectives across multiple initiatives, ensuring enterprise priorities are met and risks are effectively managed while driving accountability and cross-f...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$80K - $110K *

Partner with us to enhance customer experiences and drive account growth. This role is pivotal in maintaining client relationships, ensuring satisfaction, and leading onboarding while managing a book...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $209K *

Lead the charge in executing strategic sales initiatives and optimizing operations while collaborating cross-functionally to drive effective long-term revenue growth and enhance sales effectiveness ac...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$139K - $209K *

Unlock the potential of sales operations by driving strategic initiatives, enhancing process efficiency, and collaborating cross-functionally to achieve sustained revenue growth in an evolving media s...

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.