Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
Account Manager, Core Accounts
$75K - $90K *
Unlock potential by driving commercial growth and retention for a diverse portfolio of accounts. Manage relationships, execute renewals, and collaborate cross-functionally to ensure customer success a...
1 week ago
Account Manager, Core Accounts
$75K - $90K *
Shape the future of customer relationships by driving retention and growth in a high-volume account management role. Collaborate cross-functionally to enhance client engagement and achieve commercial...
1 week ago
$98K - $158K *
Partner with us to transform customer journeys by leading a high-performing team dedicated to building strategic relationships and enhancing satisfaction, retention, and growth through data-driven ins...
Reposted 2 weeks ago
Manager- Business Data Solutions
$108K - $157K *
Lead the charge in transforming data into actionable insights through innovative AI/ML strategies. Drive efficiency in manufacturing operations while managing a talented team to enhance business intel...
Today
Staff Product Manager, Customer Operations
$195K - $263K *
Champion product initiatives to enhance buyer and seller support, driving resolution and confidence. Collaborate with cross-functional teams to create effective, scalable solutions that delight custom...
Yesterday
$120K - $145K *
Empower a dynamic team to manage food service operations, ensuring quality, compliance, and customer satisfaction while overseeing budgeting and personnel in a secure environment. Drive efficiency and...
Yesterday
$120K - $145K *
Empower excellence in food service operations by managing daily activities, ensuring quality, and leading a dedicated team to meet organizational goals while maintaining compliance and customer satisf...
Yesterday
$78K - $117K *
Join a team that's redefining retail merchandising by managing end-to-end initiatives, collaborating with sales teams, and optimizing vendor performance to drive strategic growth and enhance customer...
Today
$78K - $117K *
Lead the charge in retail merchandising management, overseeing budgets, vendor performance, and inventory forecasts to drive sales strategies and enhance product offerings across the Lottery Business...
Today
Staff Sales Operations Manager
$113K - $182K *
Optimize North American sales operations by providing data-driven insights, supporting pipeline management, and enhancing forecasting accuracy. Collaborate with sales leaders to drive operational exce...
3 weeks ago
$80K - $95K *
Join a dynamic team to drive local assortment strategies, manage vendor relations, and enhance sales through effective pricing and promotional initiatives while ensuring operational excellence and ach...
2 weeks ago
Account Manager -Telecommunications
$110K - $148K *
Champion post-sale management of telecommunications partnerships, ensuring compliance and operational excellence. Collaborate with cross-functional teams to oversee campaign execution, logistics, and...
Reposted 3 weeks ago
Account Manager -Telecommunications
$110K - $148K *
Lead strategic campaign operations by ensuring compliance across telecommunications partnerships, managing asset logistics, and optimizing workflows, all while collaborating closely with legal and cre...
Reposted 3 weeks ago
Regional Manager of College | Legends Global Merchandise
$85K - $100K *
Drive retail excellence across collegiate athletics locations, enhancing fan experiences and revenue growth. Lead teams, manage partnerships, and execute strategic initiatives to elevate brand engagem...
1 week ago
$130K - $160K *
Champion operational excellence by leading program implementation and enhancing store processes across multiple regions. Collaborate with leadership to drive performance and ensure a seamless customer...
1 week ago
$130K - $160K *
Unlock operational excellence by leading program implementation and coaching teams across multiple regions. Drive performance improvements and ensure consistent execution of strategies to enhance cust...
1 week ago
$80K - $95K *
Develop and implement safety programs for renewable energy projects, ensuring compliance and a safe work environment. Collaborate with teams to conduct training, audits, and incident analysis while ma...
Reposted yesterday
$80K - $95K *
Lead the implementation of safety programs across multiple wind and solar project sites, ensuring compliance and promoting a safe work environment for all team members and contractors. Collaborate wit...
Reposted yesterday
Senior Manager, Legal Office Services
$95K - $115K *
Lead the charge in managing daily operations of a medium to large team, ensuring contract compliance and fostering a high-performing environment while prioritizing complex projects and enhancing custo...
6 days ago
$80K - $105K *
Shape the future of seafood merchandising by managing procurement, supplier relationships, and product flow. Drive efficiency and cost-effectiveness while collaborating with teams to ensure quality se...
6 days ago
$80K - $105K *
Manage the procurement and supply chain for seafood products, ensuring efficient sourcing, vendor relationships, and cost-effective operations while maintaining product quality and service levels acro...
1 week ago
Financial Services Manager - OpenRoad Honda Burnaby
$120K - $150K *
Shape the future of finance by leading a dynamic team, setting strategic goals, and driving performance in a fast-paced environment. Collaborate across departments to enhance client satisfaction and a...
Today
$110K - $130K *
Unlock potential by leading a dynamic team to drive service revenue growth through strategic value management initiatives and cross-functional collaboration, ensuring effective program execution and c...
Yesterday
Field Services Account Manager
$75K - $90K *
Drive business growth and client relationships in environmental services. Ensure safe operations, develop new opportunities, and meet revenue targets while collaborating with teams to deliver exceptio...
1 week ago
$114K - $252K *
Join a team that's redefining product management in mission-critical environments. Lead Agile development, translate user needs into actionable roadmaps, and ensure successful delivery of innovative s...
Yesterday
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.