Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$108K - $163K *
Lead the charge in safety and environmental strategy, driving improvements to reduce risks for associates and customers. Collaborate with leadership to ensure compliance and foster a culture of safety...
Yesterday
$70K - $170K *
Pioneer innovative sales operations strategies, enhancing efficiency and effectiveness. Collaborate with leadership to drive planning, forecasting, and process improvements, ensuring a seamless sales...
3 weeks ago
Policy Administration & Contact Center Manager
$85K - $130K *
Drive team performance and enhance customer experience by overseeing policy administration and contact center operations. Collaborate on goals, manage staffing, and ensure compliance with regulations...
2 weeks ago
Maintenance Manager - Maintenance & Housekeeping
$85K - $95K *
Drive efficient facility operations by leading maintenance and housekeeping teams. Oversee service delivery, manage outsourced providers, and ensure compliance with safety standards while fostering a...
2 weeks ago
Manager Knowledge & Communication (Contact Center)
$88K - $105K *
Shape the future of knowledge management by leading a dynamic team to enhance communication strategies and support service delivery across multiple brands, fostering a culture of collaboration and con...
1 week ago
$80K - $95K *
Lead the charge in managing client relationships, ensuring seamless service delivery, and identifying growth opportunities. Collaborate with teams to resolve issues and maintain high customer satisfac...
6 days ago
Area Manager, Franchise Performance
$75K - $88K *
Empower hotel owners by analyzing performance and providing tailored consultations to enhance guest satisfaction and profitability across a diverse portfolio. Collaborate with cross-functional teams t...
Today
$90K - $100K *
Empower agents by connecting them to an innovative AI-driven platform. Build relationships, support sales efforts, and grow your career from Inside Sales Manager to Regional Sales Manager in a dynamic...
Reposted 5 days ago
$90K - $100K *
Champion agent relationships by connecting them to an innovative AI platform. Drive growth through effective communication and support, paving the way for advancement to a Regional Sales Manager role...
2 weeks ago
Transportation Operations Manager - Mississauga, Canada
$80K - $95K *
Shape the future of transportation operations by leading local pickup and delivery services. Oversee drivers, dispatch, and compliance while driving efficiency and safety in a fast-paced logistics env...
Yesterday
Manager, Digital Experience - Ecommerce
$110K - $200K *
Join a team that's redefining digital experiences! Lead ecommerce operations, manage cross-functional projects, and enhance customer engagement through innovative strategies and data-driven insights...
1 week ago
Manager, Digital Experience - Ecommerce
$110K - $200K *
Empower seamless digital experiences by managing ecommerce operations, leading cross-functional teams, and driving strategic initiatives to enhance customer engagement and business performance across...
1 week ago
Manager, Digital Experience - Ecommerce
$110K - $230K *
Transform the digital landscape by managing ecommerce operations, driving user-centric initiatives, and enhancing customer experiences through strategic project execution and cross-functional collabor...
1 week ago
Manager, Digital Experience - Ecommerce
$110K - $200K *
Advance digital experiences by managing ecommerce operations, leading cross-functional teams, and driving strategic initiatives to enhance customer engagement and business performance across digital p...
1 week ago
$75K - $90K *
Unlock potential by leading off-premise catering operations, ensuring exceptional food and beverage quality, managing budgets, and developing staff while fostering strong customer service and team col...
Reposted yesterday
$110K - $140K *
Lead the charge in achieving sales goals while overseeing a dynamic team of sales representatives. Drive customer satisfaction and market growth through effective coaching, strategic planning, and com...
1 week ago
$110K - $140K *
Drive sales growth by leading a team of representatives, ensuring exceptional customer service, and developing effective marketing strategies to enhance market share and achieve budgeted goals in your...
1 week ago
$80K - $95K *
Accelerate growth by identifying new business opportunities and managing retail partnerships. Drive product-market fit, negotiate agreements, and enhance market strategies while leading field teams to...
3 weeks ago
$100K - $115K *
Unlock potential by leading full-cycle finance operations to drive growth for a developing business. Collaborate actively with leadership to build robust financial processes, from bookkeeping to strat...
4 weeks ago
Supplier Business Manager - IP&E
$102K - $180K *
Drive supplier strategy and growth globally, fostering relationships and executing plans to maximize revenue and market share across the IP&E portfolio. Lead regional teams and optimize operational ex...
Reposted 1 week ago
(USA) Maintenance Manager (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com)
$104K - $156K *
Lead the charge in optimizing operations and enhancing team performance while ensuring compliance with safety and quality standards. Drive financial management and foster a culture of development and...
6 days ago
Sr Manager, Product Marketing - CRM
$130K - $155K *
Innovate strategies that drive go-to-market success by collaborating with sales and marketing teams. Own the execution of launch plans, create impactful sales tools, and develop competitive insights t...
1 week ago
Manager, Lifecycle Marketing and Personalization
$88K - $138K *
Lead the development and execution of B2B lifecycle marketing strategies, enhancing broker and customer engagement through targeted programs and data-driven insights. Collaborate cross-functionally to...
Yesterday
$80K - $95K *
Transform your career by leading our Quality System to enhance customer satisfaction and expand market reach. Drive quality assurance initiatives, manage audits, and collaborate across departments to...
3 weeks ago
$80K - $120K *
Oversee and optimize service delivery operations, ensuring customer satisfaction and operational excellence. Lead multiple teams, drive process improvements, and collaborate cross-functionally to enha...
3 weeks ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.