Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $110K *

Join a team that's committed to achieving manufacturing excellence through effective leadership, continuous improvement, and operational efficiency. Elevate productivity and foster a strong safety cul...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Take ownership of operations management to drive production excellence and efficiency within manufacturing. Lead a team, implement improvement strategies, and uphold safety and quality standards to ac...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion the end-to-end category strategy for Supply Chain and Wireless services. Lead a team to optimize sourcing, complex contractor negotiations, vendor governance, and operational collaboration to...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$60K - $140K *

Oversee website development projects by collaborating with cross-functional teams. You will manage project timelines, budgets, and quality assurance while driving effective communication and strategic...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$75K - $180K *

Lead integrated marketing projects, managing execution from scoping to delivery. Collaborate cross-functionally to inspire teams while ensuring successful project outcomes within deadlines and budget...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$75K - $180K *

Unlock potential by managing complex integrated marketing projects. Collaborate with cross-functional teams to deliver quality results on time and within budget for a major client in the beverage sect...

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$136K - $170K *

Accelerate progress at national accounts by developing strategies to boost revenue, enhance market share, and cultivate strong customer relationships while leading cross-functional teams to achieve op...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$140K - $165K *

Unlock potential by cultivating relationships with key enterprise clients, driving platform adoption, and leveraging insights to enhance customer success and revenue growth in a dynamic SaaS environme...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$121K - $203K *

Discover and develop innovative AI-powered product solutions that enhance existing offerings, oversee end-to-end product lifecycle, and collaborate across teams to ensure market success and alignment...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$92K - $152K *

Lead and develop a team of sales professionals, ensuring effective operations and achieving performance goals. Collaborate across departments to optimize processes and drive revenue growth while coach...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $127K *

Lead customer service excellence by managing the Order Fulfillment Support Center. Drive performance and foster collaboration across teams to optimize operations and enhance the customer experience. C...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K *

Champion operational excellence by leading the Phoenix Division in a fast-paced logistics environment. Drive performance, ensure quality service delivery, and develop a high-performance team focused o...

2 days ago

  •   5 - 7 years exp.  •   Transportation

$85K *

Drive operational excellence as you lead the Las Vegas Division, balancing team management, financial performance, and exceptional service in a dynamic logistics environment while fostering growth and...

1 month ago

  •   5 - 7 years exp.  •   Transportation

$108K - $130K *

Lead the charge in executing enterprise network strategies, implementing new capabilities, and ensuring the reliability and security of communication systems across diverse infrastructures while guidi...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive lasting relationships by managing logistics for cruise line customers, ensuring top-notch service delivery and operational efficiency while collaborating with a network of vendors and internal t...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$132K - $182K *

Join us to drive the strategic growth of large Canadian merchant partnerships, orchestrating cross-functional teams and managing key relationships to achieve success metrics and deliver impactful fina...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$108K - $130K *

Unlock the power of data to enhance business performance and optimize decision-making. Drive the development of advanced reporting tools, mentor teams, and shape strategies through insightful analysis...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$137K - $142K *

Transform the customer experience for Federal Government clients by leading SAP Concur implementations. Collaborate across teams to ensure seamless travel and expense solution delivery while enhancing...

Today

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Reimagine revenue growth by leading integrated marketing strategies that drive demand and engagement. Oversee a multi-channel approach to nurturing leads into qualified pipelines, while optimizing tea...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$62K - $146K *

Advance your leadership career by driving sales growth across multiple agencies, coaching managers, and creating a high-performance culture in a dynamic district environment while impacting the local...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$128K - $158K *

Drive exceptional customer loyalty by managing national fleet accounts, providing technical support and solutions, coordinating service improvements, and enhancing customer satisfaction through effect...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $132K *

Champion facility and equipment maintenance, ensuring compliance and safety while managing budgets and projects. Collaborate with stakeholders to optimize operations and enhance performance across fac...

Brampton, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$101K - $169K *

Join a team that's transforming data into actionable insights and strategic recommendations. As a Business Intelligence Manager, you'll leverage analytics to drive client decision-making and collabora...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$89K - $158K *

Drive strategic fleet relationships to boost sales and support mega fleet accounts. Collaborate with industry partners, conduct training, and manage customer interactions while achieving performance t...

Yesterday

  •   5 - 7 years exp.  •   Transportation

$147K - $180K *

Transform customer interactions through strategically designed lifecycle marketing programs, driving engagement for our Employee Experience products and leading a dedicated team to achieve impactful n...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.