Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$120K - $150K *

Lead strategic client partnerships in healthcare RCM services, driving satisfaction and growth. Oversee relationship management to ensure operational excellence and performance outcomes for long-term...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $95K *

Lead the charge in developing and implementing a field-driven sales strategy, managing a team while building strong customer relationships to maximize growth and market share in the equipment rental s...

Toronto, ONIn-Person

Reposted today

  •   5 - 7 years exp.  •   Real Estate & Construction

$112K - $140K *

Empower customer success by acting as a trusted advisor, driving product adoption, and delivering value through strategic engagements that enhance satisfaction and strengthen relationships in a dynami...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$112K - $140K *

Drive customer success and advocacy through strategic relationship management, delivering tailored value, enhancing product adoption, and fostering customer satisfaction while leveraging your expertis...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $100K *

Empower enterprise customers by leading strategies that enhance product adoption, boost engagement, and drive ROI. Act as a trusted advisor, collaborating with stakeholders to unlock business value an...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Oversee the Microsoft Dynamics CRM platform, enhancing sales workflows, optimizing user experience, and leading AI integrations like Microsoft Copilot to transform digital sales processes and boost te...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $95K *

Transform supplier partnerships by driving strategic category management, enhancing profitability through advanced analytics and relationship building while executing growth strategies that benefit bo...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $90K *

Lead the charge in optimizing dock operations to enhance safety, efficiency, and team performance. As an Operations Supervisor, you will oversee freight handling, enforce policies, and ensure timely d...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$66K - $145K *

Transform your career by leading the accounting team in delivering accurate financial reporting, managing audits, and enhancing accounting processes. Leverage your expertise to drive performance and c...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$66K - $145K *

Lead the Pharmacy Services accounting team to ensure accurate financial reporting and efficient month-end close processes. Foster teamwork, enhance controls, and develop team capabilities to achieve h...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$66K - $145K *

Join a dynamic accounting team to lead monthly and quarterly close activities, ensuring precise financial reporting. Drive process improvements and develop staff while collaborating with finance and o...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$66K - $145K *

Elevate financial accuracy by leading the accounting team in month-end close processes, audits, and operational partnerships while fostering talent and streamlining accounting practices in a fast-pace...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$66K - $145K *

Elevate financial integrity by leading the accounting team, ensuring precise month-end closes and audit support while enhancing processes and coaching team members for growth in a dynamic environment...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$171K - $230K *

Empower data-driven decision-making by leading the lifecycle of innovative decision science products. Collaborate with cross-functional teams to strategize and deliver impactful analytics solutions ac...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $95K *

Lead the construction accounting team, ensuring accurate financial processes, budget forecasts, and compliance. Drive team performance in a collaborative environment while supporting growth and system...

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$130K - $160K *

Join us to shape the future of fleet and repair management with AI! Drive product innovations, integrations, and user experiences that connect diverse marketplace stakeholders through advanced technol...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $115K *

Pioneer impactful client solutions by leading project teams, managing relationships, and driving process improvements to achieve operational success and exceed client expectations in a dynamic environ...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $115K *

Lead project initiatives by managing client relationships, delivering solutions, and enhancing team performance while ensuring efficient operational and financial processes for successful outcomes and...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $115K *

Join us in driving project success by leading cross-functional teams, managing client relationships, and fostering process improvements to achieve operational excellence while ensuring alignment with...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $115K *

Engage with clients and lead projects to drive successful outcomes while mentoring teams and improving processes. Utilize financial oversight and collaboration to enhance service delivery and achieve...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $115K *

Engage clients and lead projects through effective management, mentorship, and cross-functional collaboration, ensuring high-quality delivery and continuous process improvement across all stages of pr...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $115K *

Lead project initiatives from start to finish, engaging clients, mentoring teams, and enhancing operational processes to ensure successful delivery and drive ongoing improvements in service quality an...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $115K *

Deliver superior project management solutions through client engagement, team leadership, and operational excellence. Enhance service quality while ensuring fiscal responsibility and continuous improv...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$75K - $95K *

Engage in strategic negotiations and contractual management to enhance leisure travel offerings while developing partnerships with suppliers and optimizing product performance across multiple destinat...

Montreal, QCIn-Person

Reposted 3 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $115K *

Lead the charge in project management by aligning client objectives with seamless delivery. Collaborate across teams to solve complex issues and drive continuous improvement while fostering strong cli...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.