Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$70K - $110K *
Advance automotive service excellence by managing a dynamic team, ensuring top-notch customer service, and overseeing all shop operations to drive performance and growth in a fast-paced retail environ...
3 weeks ago
$80K - $82K *
Transform your career by managing a vibrant café, ensuring exceptional food quality, staff development, and client satisfaction while adhering to health regulations and sustainability practices...
3 weeks ago
$80K - $82K *
Lead the café operations by ensuring exceptional food quality, staff development, and financial management while adhering to client standards and health regulations. Drive customer satisfaction and su...
3 weeks ago
Account Manager, Retail Premier
$80K - $95K *
Transform retail partnerships and drive growth by managing key relationships, executing sales strategies, and enhancing customer satisfaction. This role offers the opportunity to impact business objec...
Today
$105K - $110K *
Lead the charge in ensuring quality assurance for transportation and logistics operations. Oversee compliance, manage audits, and implement procedures to meet industry standards and customer requireme...
1 week ago
Senior Manager, IT Executive Support
$120K - $181K *
Empower executive success by leading a high-performing team delivering top-tier technical support to C-Suite stakeholders, ensuring seamless technology experiences and operational excellence in a dyna...
Today
Enterprise Customer Success Manager
$180K - $200K *
Shape the future of customer success by managing enterprise accounts, driving growth, and enhancing client relationships through data-driven insights and strategic initiatives. Collaborate cross-funct...
6 days ago
Supply Chain Manager - Manufacturing
$80K - $95K *
Shape the future of supply chain management by leading purchasing, material planning, and supplier relations. Utilize ERP/MRP tools to optimize operations and ensure seamless material flow to producti...
1 week ago
Luxury Sales Manager - Mercedes-Benz Toronto Queensway
$200K *
Lead and oversee the luxury vehicle sales department, driving sales growth and customer satisfaction in a high-energy showroom environment. Manage operations, staff, and strategic planning to achieve...
3 weeks ago
F&I (Finance & Insurance) Manager
$80K - $95K *
Optimize customer financing experiences by structuring profitable deals, ensuring compliance, and enhancing ownership satisfaction through additional product offerings. Drive success in a dynamic envi...
1 week ago
Manager, Commercial Excellence-Installation Programs
$125K - $171K *
Join a team that's focused on driving financial optimization and transforming commercial strategies. Lead efforts in budget management, contract performance, and risk mitigation while collaborating ac...
3 weeks ago
$80K - $95K *
Join a team that's dedicated to delivering exceptional construction projects. Oversee project management, coordinate with subcontractors, and ensure timelines and budgets are met while providing outst...
1 week ago
$120K - $150K *
Empower customer relationships by identifying opportunities and delivering tailored solutions. Engage face-to-face with clients, leveraging your sales expertise to drive business growth and enhance sa...
3 weeks ago
$120K - $150K *
Grow your career with a dynamic sales role focused on developing relationships and driving revenue through comprehensive technology solutions. Leverage your consultative skills to engage customers and...
Reposted yesterday
$90K - $120K *
Lead and enhance property management operations across multiple sites, focusing on team development, financial performance, and asset improvement. Engage with residents and stakeholders to foster posi...
Today
$120K *
Elevate overall district performance by leading and developing management teams. Collaborate for operational excellence, ensuring accountability and achieving growth targets through strategic initiati...
3 weeks ago
$75K - $115K *
Transform the future of restaurant operations by leading multiple units, driving sales, and enhancing team performance in a dynamic environment. Leverage your expertise to ensure operational excellenc...
1 week ago
$154K - $247K *
Join a team that's redefining small business benefits by developing innovative payment solutions. Collaborate with partners to enhance Visa's SMB value proposition, driving growth and adoption across...
1 week ago
$97K - $145K *
Empower operational excellence by managing day-to-day business functions, driving performance, and leading a high-performing team in the autonomous vehicle sector. Ensure compliance, foster innovation...
3 weeks ago
$83K - $125K *
Take ownership of warehouse operations, driving performance, employee development, and financial results. Implement best practices and continuous improvement strategies to enhance efficiency and achie...
Reposted 2 weeks ago
$72K - $93K *
Elevate your construction career by ensuring project quality and excellence. Collaborate with teams and manage activities to meet client standards, while overseeing documentation for accuracy and comp...
Reposted 3 weeks ago
Senior Manager, Quality Management
$110K - $130K *
Transform quality management by leading a high-performing team to enhance customer satisfaction, drive continuous improvement, and mitigate risks in a dynamic manufacturing environment. Collaborate ac...
Yesterday
district manager, Cherry Hill, NJ / Philadelphia, PA
$80K - $95K *
Elevate your career by leading a multi-unit retail portfolio, developing Store Managers, and enhancing customer experiences while driving growth and operational excellence in a dynamic environment...
1 week ago
$100K - $120K *
Champion team success as you lead and motivate sales staff, ensuring effective deal-making and exceptional customer service, while exceeding sales projections and fostering strong customer relationshi...
4 weeks ago
$100K - $120K *
Drive team excellence and customer satisfaction as you lead and mentor a high-performing sales team. Engage customers, oversee sales processes, and maximize dealership profitability in a dynamic luxur...
4 weeks ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.