Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$170K - $199K *

Join our team to empower consumer insights through advanced research methodologies. Lead customer research efforts, leveraging AI tools for faster, cost-effective insights. Collaborate with executives...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $100K *

Oversee strategic initiatives and performance management to align corporate objectives. Collaborate across functions to develop executive-level materials and drive data-driven decision-making for impa...

Markham, ONIn-Person

Reposted 3 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Engage with us to lead operational excellence and manage BPO relationships, ensuring top-tier customer experience and performance. Drive continuous improvement while coordinating with internal teams f...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$145K - $195K *

Invent and drive strategic retail sales initiatives for a $1B+ portfolio, enhancing partnerships and consumer engagement within the Toy and Collectibles sectors, focusing on long-term growth and impac...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $95K *

Join a team that enhances customer experience through hospitality excellence. Collaborate with cross-functional teams to drive training initiatives, analyze feedback, and implement strategies that ele...

4 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$136K - $199K *

Transform customer insights by leading BI dashboard development and analysis. Guide a high-performing team to enhance decision-making and drive retention strategies while collaborating cross-functiona...

Today

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Lead and develop a high-performing Retail Sales team to drive sales growth and profitability through strategic planning and execution across the Western Cornbelt region, fostering collaboration and ac...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$109K - $165K *

Drive exceptional service delivery by leading a skilled team of Implementation Consultants, ensuring successful deployment and adoption of connected operations solutions for enterprise clients while p...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in coordinating field operations and optimizing service delivery. Oversee technician activities, troubleshoot equipment, and ensure compliance to elevate customer satisfaction across a...

Calgary, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Join a team that's committed to delivering exceptional customer experiences by managing strategic partnerships and ensuring seamless integration for shared clients in the multifamily property manageme...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $180K *

Elevate enterprise performance by spearheading transformative strategies that enhance retention, renewals, and expansion within complex Fortune 100 accounts, driving collaboration across stakeholders...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$94K - $107K *

Transform technician education and development by managing localized training programs, enhancing skills across experience levels, and ensuring compliance and operational excellence to strengthen cust...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$96K - $120K *

Drive customer success by managing relationships and maximizing value from our geospatial solutions. Engage with clients to ensure integration into workflows, support renewals, and discover opportunit...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$96K - $120K *

Empower customer success by managing relationships to maximize value from geospatial solutions. Collaborate with teams to drive retention and growth while adapting strategies to meet diverse client ne...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Optimize logistics operations by coaching staff, managing freight, ensuring compliance, and fostering customer relationships to meet KPIs and strategic goals in a dynamic environment...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Lead the charge in delivering exceptional field service operations, ensuring compliance with industry standards and fostering collaboration with global teams to exceed customer expectations and achiev...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Drive strategic innovation in Demand Chain systems by leading a team to define, develop, and integrate complex solutions that enhance operational efficiency and align with enterprise goals, ensuring r...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $110K *

Lead the charge in delivering exceptional HVAC service and sales by managing and mentoring a skilled team, driving customer satisfaction, and optimizing operational efficiency to ensure sustained succ...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Drive safety excellence by managing compliance and risk assessments across projects. Collaborate with teams to implement safety protocols, conduct inspections, and promote a zero-accident culture whil...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Elevate customer success by leading a team of managers to boost engagement and drive retention. Collaborate with cross-functional leaders to enhance customer relationships and achieve strategic busine...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$102K - $137K *

Advance quality assurance across manufacturing and project activities, ensuring compliance with standards and continuous improvement to drive operational excellence and customer satisfaction globally...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$124K - $171K *

Lead the charge in managing diverse environmental projects, ensuring compliance and safety. Collaborate with clients and subcontractors to optimize waste management strategies and solutions while main...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Lead the charge in strategic account management, driving exceptional client satisfaction and team performance while fostering innovation and growth within a high-stakes partnership with a globally ren...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Transform supply chain operations by leading strategic initiatives, overseeing procurement, and enhancing vendor relationships to optimize costs and drive sustainable growth across the organization...

Edmonton, ABIn-Person

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$72K - $90K *

Transform the catering landscape by driving successful sales and exceptional service for social and corporate events. Oversee everything from negotiations to execution, ensuring memorable experiences...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.