Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$110K - $120K *
Drive client success through strategic account management, focusing on renewals, growth, and performance. Manage relationships with publisher partners, delivering impactful insights to enhance engagem...
4 weeks ago
$100K - $120K *
Transform digital supply chain operations by leading initiatives, fostering collaboration, and driving process improvements across a complex network of stakeholders to enhance efficiency and adoption...
Reposted 5 days ago
$77K - $92K *
Optimize daily operations and elevate service standards while achieving financial goals. Lead and develop staff in a dynamic environment, ensuring compliance with health and safety regulations. Foster...
Reposted 2 weeks ago
$77K - $92K *
Join a team that's dedicated to excellence in restaurant management. Oversee daily operations, inspire staff, and achieve financial targets while fostering a guest-focused environment. Your leadership...
2 weeks ago
$91K - $136K *
Lead the charge in developing and managing a high-performing operations team. Drive productivity and efficiency through analytics while ensuring safety, quality, and customer satisfaction in a dynamic...
Reposted 2 weeks ago
$115K - $144K *
Unlock potential by transforming user behavior insights into actionable strategies. Collaborate with product teams to enhance user experience and drive impactful product decisions through data analysi...
2 days ago
Senior Manager, Retail Client Sales and Insights
$75K - $95K *
Drive data-driven insights and collaboration to enhance retail growth opportunities, utilizing advanced analytics and consultative problem-solving to influence strategic decision-making and foster cli...
4 weeks ago
Manager - Carrier Account Management
$80K - $95K *
Join a team that's driving growth in transportation brokerage by leading a high-performing Carrier Account Management team, enhancing carrier relationships, and achieving procurement targets through s...
3 weeks ago
Account Manager II (Remote Southeast Territory)
$67K - $101K *
Innovate your sales career by driving revenue growth and building lasting customer relationships. Own your territory, manage the full sales cycle, and collaborate with teams to accelerate deals and en...
Reposted 1 week ago
$125K - $165K *
Join a dynamic team as you drive sales strategy and growth in the ultrasonic cleaning industry. Leverage your expertise to identify opportunities, manage key accounts, and collaborate with engineering...
2 weeks ago
$100K - $120K *
Empower project success by leading strategic initiatives, managing multiple projects, and collaborating with stakeholders to drive results in a dynamic environment. Utilize your technical acumen and l...
3 weeks ago
$95K - $115K *
Lead the charge in managing strategic projects from inception to implementation, collaborating with diverse stakeholders to ensure success in a dynamic environment while driving process improvements a...
3 weeks ago
$100K - $120K *
Champion strategic initiatives as a Senior Project Manager, leading projects from discovery to implementation. Collaborate with stakeholders, adapt to changes, and ensure success in a dynamic environm...
3 weeks ago
$70K - $90K *
Drive team success by mentoring and managing safety, quality, and productivity. Collaborate with support teams to achieve business objectives while adapting to a flexible schedule and dynamic work env...
6 days ago
$70K - $90K *
Optimize team performance by mentoring and managing safety, quality, and productivity. Collaborate with support teams to achieve business objectives while adapting to a flexible schedule and dynamic w...
1 week ago
$70K - $90K *
Lead the charge in optimizing team performance and safety while managing productivity and customer delivery. Collaborate across departments to achieve business goals in a dynamic, fast-paced environme...
1 week ago
$70K - $90K *
Join a team that's dedicated to mentoring and motivating staff while managing safety, quality, and productivity in a dynamic environment. Embrace flexibility with overnight shifts and collaborate acro...
1 week ago
$70K - $90K *
Grow your career with a dynamic team focused on safety, quality, and productivity. Lead and mentor your team while collaborating across departments to achieve business objectives in a fast-paced envir...
2 weeks ago
$70K - $90K *
Advance team performance by mentoring and managing safety, quality, and productivity. Collaborate with support teams to achieve business objectives while ensuring a flexible schedule and maintaining o...
2 weeks ago
$100K - $125K *
Lead operational excellence by overseeing multi-shift warehouse and distribution activities. Drive Lean improvements, mentor teams, and ensure safety and quality in a fast-paced environment while laun...
3 weeks ago
$90K - $110K *
Lead the charge in synchronizing engineering, manufacturing, and construction operations, ensuring precision in project execution while fostering a collaborative team environment and driving strategic...
3 weeks ago
$72K - $127K *
Optimize fulfillment operations by leading a dedicated team to ensure timely order processing, inventory management, and customer satisfaction while driving continuous improvement in efficiency and ef...
Today
Manager 2, Enterprise Direct Sales
$110K - $130K *
Transform enterprise sales strategies by leading a dynamic team to maximize revenue and achieve corporate objectives. Drive operational excellence and develop innovative solutions to enhance performan...
2 weeks ago
Automotive Service Manager - SOUTH CAMPAIGN
$110K - $140K *
Lead the charge in optimizing service department operations, enhancing customer satisfaction, and developing team performance. Drive efficiency and compliance while fostering a high-performance cultur...
2 weeks ago
$105K - $120K *
Empower your career by leading front-of-house operations across multiple dining venues. Drive exceptional guest experiences and operational excellence while managing a dynamic team in a fast-paced env...
Reposted 2 days ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.