Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Manage customer success strategies, driving measurable ROI for CPG brands. Leverage insights to influence product development and enhance relationships with key stakeholders in a dynamic SaaS environm...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$73K - $110K *

Lead the charge in service management, overseeing technician performance, ensuring operational efficiency, and driving training initiatives in a dynamic service department environment...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Engage with customers to enhance their experience and drive product adoption. Lead initiatives that ensure clients realize value and satisfaction across their journey, collaborating with internal team...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$88K - $105K *

Engage and inspire clients by ensuring their success and maximizing value from solutions. This role drives account retention through strategic partnership, relationship management, and data-driven dec...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $90K *

Elevate the guest experience by leading the front office team, ensuring exceptional service from pre-arrival through post-check-out, while enhancing team performance and hotel operations for maximum s...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $130K *

Champion the creation of a dynamic Account Management department, leading a team to ensure exceptional client retention and growth through strategic oversight and effective coaching across a diverse c...

3 days ago

  •   8 - 10 years exp.  •   Business Services

$100K - $179K *

Champion customer success by managing medium/large SaaS accounts, driving adoption and growth through strategic relationships, expert guidance, and problem-solving, ensuring alignment with customer go...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $110K *

Join a team that's driving Face-to-Face sales strategies, enhancing vendor relationships, and achieving ambitious growth targets through innovative approaches and collaboration with diverse stakeholde...

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead the development and execution of impactful CRM strategies to enhance customer engagement and loyalty across various channels while managing a dynamic team focused on driving measurable business g...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $100K *

Engage with Mid-Market clients to foster relationships and drive digital marketing success by ensuring effective adoption of products, addressing concerns, and delivering business value across all lev...

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Transform the customer service landscape by leading a diverse team. Drive operational excellence and strategic initiatives to enhance accessibility and responsiveness in public service delivery for a...

Thunder Bay, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$65K - $100K *

Shape the future of fleet maintenance by leading a dynamic team, driving productivity, and enhancing customer satisfaction in a rapidly growing regional environment...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Lead regional service operations by managing field teams, enhancing customer satisfaction, and driving business growth across the Western USA. Foster technical support and best practices while ensurin...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$88K - $105K *

Drive the customer experience through leadership in order management, technical support, and warranty processes. Foster cross-departmental collaboration to enhance service quality, operational efficie...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Join a dynamic team to lead and elevate a high-volume residential HVAC sales department, drive operational excellence, and foster a customer-centric culture. Utilize your leadership skills to develop...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Engage with enterprise customers to drive product adoption and maximize value. As a strategic advisor, monitor satisfaction, identify opportunities, and enhance stakeholder relationships. Foster custo...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$65K - $100K *

Partner with us to drive service sales growth in Idaho and Eastern Oregon. Leverage client relationships and technical expertise to expand our service offerings, manage sales projects effectively, and...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$82K - $102K *

Elevate customer experiences by leading event strategies and brand initiatives. Collaborate with store leadership to drive client engagement and retention while building lasting community relationship...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Lead customer service improvements by troubleshooting installations and ensuring a seamless experience. Collaborate with teams to address concerns and enhance satisfaction across Santa Clara County...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$161K - $180K *

Drive excellence in healthcare technology management across a 23-hospital system. Lead diverse teams, enhance client relations, oversee budgets, and ensure compliance while addressing cybersecurity ch...

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $195K *

Lead the charge in enhancing customer success for enterprise clients, driving impactful outcomes and operational excellence. Build and mentor a high-performing team, delivering value through strategic...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $195K *

Champion customer success by leading a team to drive enterprise value through expert onboarding, strategic governance, and data-driven insights, ensuring strong relationships with key stakeholders whi...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$81K - $104K *

Drive your career forward by managing a team of field technicians, ensuring quality service delivery, workflow efficiency, and staff development to meet productivity goals and customer satisfaction ac...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join a team that thrives on driving sales success and supporting sales associates. Take ownership of managing and training a dynamic sales team while building customer relationships to enhance dealers...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Lead the charge in optimizing IT Service Desk operations, ensuring high-quality support and operational efficiency while managing a dedicated team to drive continuous service improvement and maintain...

Burnaby, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.