Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$98K - $134K *

Transform daily operations through strategic leadership and coordination, driving on-time performance and efficiency in our Airports group. Oversee team activities while cultivating a proactive operat...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$75K - $95K *

Drive daily operations within a Regional Distribution Center, managing teams to optimize performance and efficiency. Lead operational improvements, ensure adherence to safety and quality standards, an...

2 days ago

  •   5 - 7 years exp.  •   Transportation

$90K - $120K *

Join a team that enhances client experiences by managing operations, implementing procedures, analyzing processes, and ensuring the highest quality of service within a supportive and dynamic environme...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Lead the charge in enterprise planning and continuous improvement initiatives. Drive alignment across teams to transform strategies into actionable plans, enhancing execution consistency and collabora...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$115K *

Grow and lead a team focused on enhancing customer experiences for Mid-Market accounts. Drive outcomes including retention, satisfaction, and expansion through strategic engagement, operational excell...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$115K *

Lead the charge in enhancing customer success by managing a team focused on retention, satisfaction, and expansion within Mid-Market accounts, while fostering cross-functional collaboration and operat...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Advance customer satisfaction by leading service operations and optimizing technician performance while driving service sales and coordination across multiple building subsystems in the HVAC industry...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$79K - $138K *

Take ownership of store operations, team development, and sales performance while ensuring exceptional customer experiences and operational excellence across multiple areas in a fast-paced environment...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $92K *

Optimize customer relations by leading a dedicated team to enhance service delivery, drive sales growth, and foster strong relationships while ensuring compliance with shipping regulations and organiz...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$120K - $160K *

Lead and innovate as you shape and manage an L1 Support Engineering team, optimizing technical resolutions for enterprise clients. Engage directly with core engineering to enhance service delivery and...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $145K *

Shape executive visibility by crafting compelling narratives and leveraging media relations. Drive impactful content strategies while collaborating with C-suite leaders in a high-stakes communications...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Empower a high-performing team by leading client service operations that enhance member satisfaction, implement process improvements, and ensure compliance while fostering strategic partnerships to dr...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $140K *

Drive customer success by managing relationships and expanding revenue within existing accounts. Leverage strategic sales execution and cross-functional collaboration to ensure customer retention and...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$65K - $140K *

Engineer your future by managing client financials, ensuring compliance, and providing expert advice in a dynamic insurance environment. Collaborate with teams to deliver exceptional service while nav...

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$65K - $140K *

Shape client success by managing financial operations and compliance for a diverse portfolio. Drive effective client relations while overseeing financial audits, ensuring adherence to regulatory stand...

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$70K - $95K *

Manage and oversee fulfillment operations, ensuring efficiency in order processing, quality assurance, and team development while driving continuous improvement and maintaining compliance with regulat...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Elevate operational efficiency by leading and optimizing multiple shifts, managing a dynamic team of supervisors and employees, and ensuring quality standards while fostering leadership growth within...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$100K - $130K *

Pioneer supplier management strategies across diverse business lines, enhancing relationships and driving compliance. Collaborate with senior leaders to optimize third-party performance and foster a c...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $121K *

Drive quality assurance initiatives to ensure food safety, compliance, and product integrity across all levels of operations. Lead teams in monitoring, training, and implementing standards to uphold r...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $137K *

Champion customer experience by leading regional support operations, optimizing service quality, and driving team performance through effective leadership and partnerships with cross-functional teams...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $128K *

Champion accurate financial reporting and compliance by leading accounting for compensation programs and employee benefit plans, while collaborating with cross-functional teams to ensure excellence in...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$139K - $225K *

Elevate operational excellence as you lead the Marketing PMO, driving alignment and execution across functions. You’ll be pivotal in building scalable processes and governance, enhancing the marketing...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$75K - $95K *

Engage with a dynamic team as you lead operations, drive customer satisfaction, and cultivate talent in a fast-paced retail environment. Foster growth and deliver results that elevate store performanc...

Vancouver, BCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Accelerate progress at a dynamic organization by leading multiple teams, enhancing operational efficiency, and fostering customer satisfaction within the New York Metro Area. Embrace a pivotal role th...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Oversee the complete lifecycle of construction projects, ensuring high-quality, on-time delivery while managing teams, budgets, and client communication to maintain project success across various mark...

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.