Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $150K *

Unlock potential by leading a dynamic sales team to drive client growth and maximize revenue through strategic initiatives while coaching, mentoring, and ensuring the achievement of sales targets acro...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $150K *

Lead a sales team to achieve revenue goals by executing strategic initiatives. Your role includes coaching representatives and developing client relationships to enhance growth and performance across...

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Empower customer success by managing key accounts, shaping sales strategies, and delivering tailored solutions. Drive growth by fostering lasting relationships and ensuring exceptional service across...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Join a team that champions customer satisfaction by managing key accounts, shaping strategic sales initiatives, and delivering optimal product solutions to drive growth across North America’s premier...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $95K *

Engage with leadership to optimize HR operations, enhance employee relations, and ensure compliance. Drive strategic staffing initiatives, foster a positive workplace culture, and provide expert HR gu...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Empower our team by providing comprehensive HR support, managing key initiatives, and facilitating employee engagement to foster a positive workplace culture while driving organizational effectiveness...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Drive data-driven loss mitigation strategies and analytics to enhance collections performance. Collaborate across teams to optimize risk management while ensuring compliance and improved customer outc...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $105K *

Transform your career by leading operational strategy to maximize performance across a diverse property portfolio. Collaborate with teams to enhance resident satisfaction and financial success while e...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$127K - $203K *

Engage customers and drive strategic growth by managing key accounts, fostering strong relationships, and executing comprehensive account strategies to ensure satisfaction and exceed revenue targets...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$124K - $135K *

Champion our quality assurance initiatives by managing quality plans, audits, and compliance. Oversee QA/QC staff while ensuring adherence to regulations and enhancing project execution in transit and...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$124K - $135K *

Transform construction quality management by developing robust plans and overseeing standards compliance. Drive team success in a dynamic environment, ensuring excellence across diverse projects while...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead and oversee the execution of an enterprise-wide quality management program, ensuring compliance with change execution policies while fostering a robust governance framework to mitigate risks and...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by overseeing the Enterprise Change Execution Quality Management Program, ensuring adherence to policies, leading a dedicated team, and implementing effective quality management revie...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Lead a high-impact team to develop and execute quality management for enterprise change, ensuring compliance with governance policies and procedures, while enhancing risk management practices across t...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Champion customer success by optimizing product value, ensuring retention, and managing relationships. Collaborate cross-functionally to resolve issues, drive growth, and develop proactive strategies...

Today

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Drive your career by leading master data governance and quality strategies to ensure data integrity and compliance across regional and global operations. Collaborate with stakeholders to enhance data...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Reimagine customer care as you lead consultative account management, identify coverage gaps, mentor team members, and drive customer loyalty. This role blends sales expertise with a passion for client...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $140K *

Execute innovative CRM strategies to elevate customer journeys, optimize digital channels, and drive retention and revenue for a premium apparel brand in a fast-paced, collaborative environment...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $101K *

Join a team that's dedicated to ensuring clients maximize their value from services. Utilize your expertise in relationship management to build strong connections, drive engagement, and enhance client...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$69K - $94K *

Champion operational excellence by leading a team of ROI Specialists, ensuring compliance with regulations while effectively managing schedules and productivity across multiple healthcare facilities...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$69K - $94K *

Take ownership of the daily scheduling and management of ROI Specialists, ensuring compliance with clinic policies and regulations while optimizing workflow and productivity in a dynamic healthcare en...

Yesterday

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$70K - $101K *

Transform client relationships by ensuring successful engagement and value delivery. Work closely with diverse clients, onboarding them and supporting their use of Gartner services for optimal busines...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $136K *

Oversee and enhance client operations by delivering exceptional service while empowering your team. Drive operational excellence and continuous improvement while managing financials, ensuring client s...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$88K - $105K *

Lead and manage turbomachinery repair projects, ensuring on-time and on-budget execution while engaging with clients and collaborating with a skilled team to enhance operational efficiency and safety...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $160K *

Shape the future of internal audit by leading risk assessments, enhancing controls, and driving compliance efforts. Collaborate cross-functionally to develop scalable processes that support operationa...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.