Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$148K - $199K *

Champion innovation within digital technology programs by leading product management initiatives, collaborating cross-functionally to enhance guest experiences, and driving strategic alignment across...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$150K - $170K *

Join a dynamic team as you lead a multi-store retail operation, fostering a Customer First experience. Drive sales growth, cultivate talent, and enhance performance through effective leadership and st...

Reposted today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $90K *

Lead the charge in restaurant operations, managing a team to ensure exceptional hospitality, culinary excellence, and profitability, while nurturing client relationships and employee development for a...

5 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$85K - $95K *

Lead the charge in exceptional dining experiences by managing teams, coaching talent, and ensuring operational excellence in a dynamic restaurant environment. Collaborate with culinary and event teams...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Advance client success by leading a dedicated team in delivering exceptional business insurance solutions, enhancing service quality, and fostering talent development to drive overall performance and...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Drive innovative payroll solutions while overseeing multi-state operations, ensuring compliance and accuracy in processing. Leverage your expertise in UKG systems to enhance efficiency, resolve comple...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Manage a multi-disciplined team to ensure successful client implementation and operational readiness while establishing best practices for scalable technology solutions. Focus on continuous improvemen...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$105K - $149K *

Lead the charge in optimizing service operations, training teams, and elevating customer satisfaction while driving revenue and achieving business goals through effective performance management and st...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive revenue growth by leading multi-branch teams, optimizing sales processes, and enhancing customer journeys. Foster a culture of accountability and excellence while coaching diverse sales professi...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$88K - $105K *

Drive strategic client relationships, mentor junior staff, and enhance organizational growth through innovative account management. Leverage deep industry knowledge to meet client goals and foster col...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$115K *

Advance operational excellence by leading service delivery, empowering teams, and driving continuous improvement initiatives that meet client needs while fostering a collaborative and high-performing...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$115K *

Transform operational excellence in client service through leadership and continuous improvement. Drive team development, ensure quality service delivery, and manage financial outcomes to exceed clien...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$115K *

Empower operational excellence by leading service delivery, optimizing client satisfaction, and driving team development in a dynamic environment. Elevate performance through strategic mindset and dat...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $150K *

Unlock potential by leading a sales team, driving revenue growth, and executing strategic initiatives. Your leadership will be key in achieving corporate objectives while managing budgets and fosterin...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $150K *

Unlock potential by leading a dynamic sales team to drive client growth and maximize revenue through strategic initiatives while coaching, mentoring, and ensuring the achievement of sales targets acro...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $150K *

Lead a sales team to achieve revenue goals by executing strategic initiatives. Your role includes coaching representatives and developing client relationships to enhance growth and performance across...

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Empower customer success by managing key accounts, shaping sales strategies, and delivering tailored solutions. Drive growth by fostering lasting relationships and ensuring exceptional service across...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Join a team that champions customer satisfaction by managing key accounts, shaping strategic sales initiatives, and delivering optimal product solutions to drive growth across North America’s premier...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $95K *

Engage with leadership to optimize HR operations, enhance employee relations, and ensure compliance. Drive strategic staffing initiatives, foster a positive workplace culture, and provide expert HR gu...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Empower our team by providing comprehensive HR support, managing key initiatives, and facilitating employee engagement to foster a positive workplace culture while driving organizational effectiveness...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Drive data-driven loss mitigation strategies and analytics to enhance collections performance. Collaborate across teams to optimize risk management while ensuring compliance and improved customer outc...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $105K *

Transform your career by leading operational strategy to maximize performance across a diverse property portfolio. Collaborate with teams to enhance resident satisfaction and financial success while e...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$127K - $203K *

Engage customers and drive strategic growth by managing key accounts, fostering strong relationships, and executing comprehensive account strategies to ensure satisfaction and exceed revenue targets...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$124K - $135K *

Champion our quality assurance initiatives by managing quality plans, audits, and compliance. Oversee QA/QC staff while ensuring adherence to regulations and enhancing project execution in transit and...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$124K - $135K *

Transform construction quality management by developing robust plans and overseeing standards compliance. Drive team success in a dynamic environment, ensuring excellence across diverse projects while...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.