In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Manager, Customer Experience - Mid Market
$115K *
Lead the charge in enhancing customer success by managing a team focused on retention, satisfaction, and expansion within Mid-Market accounts, while fostering cross-functional collaboration and operat...
Yesterday
Cross Functional Store Manager
$79K - $138K *
Take ownership of store operations, team development, and sales performance while ensuring exceptional customer experiences and operational excellence across multiple areas in a fast-paced environment...
4 days ago
$75K - $95K *
Advance customer satisfaction by leading service operations and optimizing technician performance while driving service sales and coordination across multiple building subsystems in the HVAC industry...
6 days ago
Senior Manager, Corporate Communications
$80K - $145K *
Shape executive visibility by crafting compelling narratives and leveraging media relations. Drive impactful content strategies while collaborating with C-suite leaders in a high-stakes communications...
2 weeks ago
Manager of Client Services - Wealth Management
$75K - $95K *
Empower a high-performing team by leading client service operations that enhance member satisfaction, implement process improvements, and ensure compliance while fostering strategic partnerships to dr...
3 weeks ago
$120K - $140K *
Drive customer success by managing relationships and expanding revenue within existing accounts. Leverage strategic sales execution and cross-functional collaboration to ensure customer retention and...
5 days ago
$70K - $95K *
Manage and oversee fulfillment operations, ensuring efficiency in order processing, quality assurance, and team development while driving continuous improvement and maintaining compliance with regulat...
4 weeks ago
Customer Support Engineer Manager
$120K - $160K *
Lead and innovate as you shape and manage an L1 Support Engineering team, optimizing technical resolutions for enterprise clients. Engage directly with core engineering to enhance service delivery and...
3 weeks ago
Senior Manager, Supplier Management
$100K - $130K *
Pioneer supplier management strategies across diverse business lines, enhancing relationships and driving compliance. Collaborate with senior leaders to optimize third-party performance and foster a c...
1 week ago
Client Service Manager (Accounting)
$65K - $140K *
Engineer your future by managing client financials, ensuring compliance, and providing expert advice in a dynamic insurance environment. Collaborate with teams to deliver exceptional service while nav...
3 weeks ago
Client Service Manager (Accounting)
$65K - $140K *
Shape client success by managing financial operations and compliance for a diverse portfolio. Drive effective client relations while overseeing financial audits, ensuring adherence to regulatory stand...
3 weeks ago
Customer Support Manager - Americas
$110K - $137K *
Champion customer experience by leading regional support operations, optimizing service quality, and driving team performance through effective leadership and partnerships with cross-functional teams...
2 weeks ago
Customer Relations Manager - Columbia, MO
$70K - $92K *
Optimize customer relations by leading a dedicated team to enhance service delivery, drive sales growth, and foster strong relationships while ensuring compliance with shipping regulations and organiz...
2 weeks ago
$75K - $95K *
Elevate operational efficiency by leading and optimizing multiple shifts, managing a dynamic team of supervisors and employees, and ensuring quality standards while fostering leadership growth within...
1 week ago
$110K - $128K *
Champion accurate financial reporting and compliance by leading accounting for compensation programs and employee benefit plans, while collaborating with cross-functional teams to ensure excellence in...
1 week ago
$90K - $121K *
Drive quality assurance initiatives to ensure food safety, compliance, and product integrity across all levels of operations. Lead teams in monitoring, training, and implementing standards to uphold r...
Reposted 2 weeks ago
$139K - $225K *
Elevate operational excellence as you lead the Marketing PMO, driving alignment and execution across functions. You’ll be pivotal in building scalable processes and governance, enhancing the marketing...
1 week ago
$75K - $95K *
Engage with a dynamic team as you lead operations, drive customer satisfaction, and cultivate talent in a fast-paced retail environment. Foster growth and deliver results that elevate store performanc...
2 weeks ago
$70K - $95K *
Accelerate progress at a dynamic organization by leading multiple teams, enhancing operational efficiency, and fostering customer satisfaction within the New York Metro Area. Embrace a pivotal role th...
6 days ago
$70K - $95K *
Oversee the complete lifecycle of construction projects, ensuring high-quality, on-time delivery while managing teams, budgets, and client communication to maintain project success across various mark...
3 days ago
$92K - $102K *
Elevate your career by leading a diverse team, driving operational excellence, and enhancing customer satisfaction in a dynamic environment. Foster engagement and continuous improvement to achieve str...
4 days ago
$141K - $176K *
Join a team that's dedicated to managing a single Funeral Home, driving operational excellence, and fostering staff ownership while achieving annual financial and service goals for client families...
1 month ago
Senior Technical Business Integration Manager (Financial Operations) - Markham, ON
$120K - $150K *
Transform financial operations by leading requirements gathering and documentation for API eInvoice solutions, ensuring the successful alignment of client needs with ERP systems and delivering impactf...
1 week ago
Client Success Manager - Emerging and Inside Sales
$102K - $130K *
Lead client success initiatives by managing relationships, driving growth, and ensuring satisfaction across a diverse portfolio of accounts. Collaborate cross-functionally to align client needs with b...
4 weeks ago
District Service Manager - West Region
$125K - $175K *
Join a team that's pivotal in managing service operations for gas turbines across North America. Lead teams while fostering customer relationships, driving project execution, and ensuring operational...
4 days ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.