Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$125K - $145K *
Lead the charge in evaluating and resolving construction claims, ensuring compliance and effective communication with all stakeholders while maintaining high standards of service and accuracy througho...
3 weeks ago
$82K - $100K *
Lead the charge in optimizing digital creative assets for guest-facing ordering solutions, ensuring quality, consistency, and technical accuracy throughout all platforms to enhance guest experiences a...
Reposted yesterday
Services Manager 1 - Services Project Manager
$119K - $179K *
Pioneer customer-focused software projects, ensuring disciplined execution and measurable outcomes. Lead cross-functional teams, manage risks, and drive financial health while aligning stakeholder exp...
1 week ago
Services Manager 1 - Services Project Manager
$119K - $179K *
Champion project success by leading customer-facing software initiatives, ensuring alignment across teams, managing risks, and delivering measurable outcomes while enhancing customer satisfaction and...
1 week ago
$88K - $110K *
Champion exceptional customer experiences by optimizing touchpoints, analyzing interactions, and collaborating with teams to enhance satisfaction and retention, while driving impactful changes across...
Reposted 2 days ago
$95K - $115K *
Drive quality excellence by managing diverse teams, enhancing processes, and achieving quality objectives. Lead initiatives in quality management, mentor staff, and ensure compliance with industry sta...
Reposted yesterday
$100K - $120K *
Lead the charge in managing field operations and teams in Eddy Current testing, ensuring quality execution of projects, fostering client relationships, and driving strategic growth. Your expertise wil...
4 weeks ago
$115K - $130K *
Oversee sales operations, driving demand planning and portfolio management. Collaborate cross-functionally to enhance forecast accuracy and support strategic decision-making, ensuring sustained growth...
3 weeks ago
Americas Regional Customer Experience Manager
$110K - $130K *
Empower a high-performing team to enhance customer experiences and drive operational excellence across the Americas. Lead strategic initiatives, foster collaboration, and champion a customer-first cul...
3 weeks ago
Americas Regional Customer Experience Manager
$110K - $130K *
Unlock potential by leading a high-performing Customer Experience team to drive operational excellence and customer satisfaction across the Americas, collaborating with cross-functional leaders to ach...
3 weeks ago
$90K - $130K *
Join a team that's dedicated to enhancing customer satisfaction through effective management of field service operations, ensuring a world-class service experience while overseeing P&L performance and...
2 weeks ago
$100K - $120K *
Lead the charge in optimizing logistics and warehouse operations, ensuring efficient scheduling and exceptional customer service while managing teams in a dynamic environment. Drive operational excell...
Reposted yesterday
$100K - $120K *
Join a dynamic team as you drive strategic initiatives, manage complex projects, and enhance operational performance across departments. Collaborate with executive leadership to ensure timely executio...
6 days ago
$95K - $115K *
Transform communication strategies by leading a dynamic Sales Communications team, aligning executive priorities with clear messaging to enhance engagement and support organizational change across the...
2 weeks ago
Title & Insurance Operations Manager
$80K - $95K *
Optimize title and insurance operations by leading teams in processing, compliance, and claims management. Drive performance improvements and ensure adherence to regulations while fostering strong ven...
5 days ago
$85K - $120K *
Unlock potential by driving sales in automation solutions across diverse industries. Engage with customers to craft tailored solutions, build relationships, and thrive in a dynamic, high-volume sales...
1 week ago
Data Product Manager, Retail Media
$110K - $130K *
Lead and optimize audience strategy by defining taxonomy, building customer segments, and ensuring seamless activation across media channels. Drive measurement frameworks and insights to enhance campa...
3 weeks ago
Data Product Manager, Retail Media
$110K - $130K *
Shape audience strategy and measurement frameworks to drive impactful media activation and performance insights. Collaborate across teams to enhance data solutions and optimize campaign effectiveness...
3 weeks ago
Data Product Manager, Retail Media
$110K - $130K *
Shape the future of audience strategy by leading a team to define, activate, and measure high-value customer segments, ensuring seamless integration across digital and in-store media while delivering...
3 weeks ago
Data Product Manager, Retail Media
$110K - $130K *
Elevate your career by leading audience strategy and data integration efforts. Drive impactful measurement frameworks and optimize media performance through innovative testing and insights, collaborat...
3 weeks ago
$80K - $95K *
Join a team that's dedicated to driving operational excellence and enhancing customer experiences. In this hands-on role, you'll lead process improvements, collaborate cross-functionally, and utilize...
1 week ago
$95K - $115K *
Join our dynamic customer success team to enhance client engagement and drive product adoption. You'll be the key liaison for customers, ensuring they maximize value from our solutions while advocatin...
Today
$110K - $130K *
Partner with us to lead strategic benefits initiatives that enhance employee wellbeing and drive talent retention. This role involves program design, compliance, vendor management, and collaboration a...
Reposted yesterday
Software Customer Service Manager
$100K - $115K *
Join a team that's dedicated to enhancing customer success through expert management of software solutions, ensuring exceptional service delivery and operational excellence in public safety environmen...
1 week ago
$96K - $125K *
Champion customer success by managing programs for smaller accounts, ensuring timely delivery and satisfaction. Lead a diverse team, execute budgets, and develop strategies to achieve revenue goals wh...
Reposted yesterday
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.