Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $100K *

Lead the charge in driving strategic direction and sales excellence for a high-performing residential HVAC program, supervising a dynamic team while fostering growth in new markets and implementing ef...

Calgary, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Drive operational excellence by leading a dynamic team focused on enhancing client experiences and service efficiencies across multiple branches while ensuring compliance and fostering talent developm...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $200K *

Champion the service excellence as you lead a dynamic team in Fixed Operations, ensuring exceptional customer satisfaction while driving performance improvements and fostering a positive work culture...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $200K *

Empower exceptional automotive service by leading a high-performance team. Drive operational excellence, enhance customer satisfaction, and cultivate lasting relationships in a dynamic dealership envi...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$112K - $209K *

Lead platform innovation and strategy to enhance customer experience. Collaborate across teams to ensure optimal performance, compliance, and user satisfaction while driving the development and execut...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Lead the charge in enhancing customer experience and driving sales through effective team development, operational excellence, and strategic execution. Foster a motivating environment that bridges str...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$130K - $150K *

Join a world-class team as a Service Manager, leading service operations and driving excellence with your dealership expertise, ensuring top customer satisfaction and team success. Shape the future of...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Elevate customer success by driving value through targeted Success Journeys, collaborating closely with clients to achieve operational goals, and fostering strong partnerships that influence long-term...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Join our team to drive customer value and success through strategic partnerships, optimizing operational goals, and ensuring measurable outcomes throughout the customer lifecycle with a focus on value...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Drive sales performance by overseeing branch activities and strategies, enhancing product market shares, and nurturing both branch and national accounts through effective leadership and team collabora...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$116K - $193K *

Champion operational excellence by leading team performance, ensuring safety, and driving quality initiatives to exceed business goals across Fulfillment Center functions. Foster employee development...

Brampton, ONIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$90K - $120K *

Oversee and optimize service operations, enhancing efficiency, customer satisfaction, and team performance while driving financial growth and maintaining safety standards in a dynamic environment...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $150K *

Drive the next chapter of growth by overseeing a team of Account Executives, ensuring high performance through coaching, pipeline management, and strategic deal support. Your leadership will shape suc...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$69K - $129K *

Unlock potential by leading the implementation of client tax programs and enhancing risk management practices. Collaborate across teams to ensure compliance with regulations and drive strategic initia...

Toronto, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $110K *

Shape your career by leading a dynamic sales team, enhancing customer relationships, and driving growth in a fast-paced environment. Inspire excellence and contribute to profitable outcomes while embo...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Manage global port operations by coordinating with vendors and local authorities to ensure timely, cost-effective vessel services, while driving performance and maintaining compliance with local regul...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$75K - $95K *

Deliver exceptional client service and team leadership to ensure patient satisfaction, financial oversight, and compliance in a multi-service healthcare environment, fostering a culture of inclusivity...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$176K - $220K *

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $100K *

Drive your career by leading maintenance operations in a dynamic production facility. This role emphasizes safety, efficiency, and continuous improvement while supporting a high-performing maintenance...

Taber, ABIn-Person

2 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$120K - $150K *

Lead customer reliability initiatives and drive strategic experiences, enhancing service processes and executive decision-making to improve customer satisfaction and outcomes across a large service ar...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Accelerate your career by leading IT support operations, enhancing user experience, and driving process improvements. Collaborate with teams at all levels to ensure efficient technology utilization an...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$116K - $177K *

Champion customer relationships and drive revenue growth in academia and industrial sectors, managing diverse accounts while providing strategic guidance. Lead account set-up and overcome challenges...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$75K - $95K *

Empower teams by providing strong leadership, managing operations, and improving efficiency in a dynamic environment focused on collaboration, accountability, and continuous improvement for long-term...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$69K - $129K *

Join us in overseeing critical deposit and payment operations, guiding compliance with legal and regulatory standards, and enhancing team performance while supporting stakeholders and customers to ach...

Montreal, QCIn-Person

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$89K - $148K *

Join a dynamic team to lead sales efforts, optimize performance, and enhance client relationships. Drive strategies for revenue growth while managing key accounts and cultivating a high-performing env...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.