Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$71K - $90K *

Contribute to exceptional customer experiences by leading advocacy initiatives, analyzing feedback, and optimizing processes. Drive service recovery and satisfaction improvements through collaboration...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$140K - $150K *

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$100K - $110K *

Drive customer success by managing key accounts, identifying growth opportunities, and ensuring maximum value from our products. Leverage analytics and insights to enhance client relationships and con...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$74K - $92K *

Join a team that's dedicated to enhancing healthcare by delivering exceptional customer service. Collaborate across diverse teams to resolve complex inquiries and improve processes, making a tangible...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $90K *

Drive customer success by managing relationships and ensuring maximum value from security solutions. Engage with stakeholders, support onboarding, lead training, and promote growth through sustained c...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$61K - $103K *

Champion a dynamic retirement recordkeeping ecosystem. Deliver exceptional client service while enhancing processes, technology, and data management. Join us in shaping a culture centered on service e...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$72K - $90K *

Grow your career with a dynamic team focused on client success and relationship management. Drive retention and product adoption through consultative support while collaborating with internal stakehol...

1 month ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Lead a dynamic maintenance team ensuring optimal operations, safety, and efficiency. Collaborate across departments to drive continuous improvement and minimize downtime while developing your team's t...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $115K *

Advance growth by winning new business and fostering relationships with brewery partners, leveraging your strategic account management skills in a fast-paced environment to negotiate contracts and del...

3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$95K - $115K *

Lead the advancement of our Quality Management System to ensure products and processes meet rigorous standards. Drive continuous improvement and foster a culture focused on defect prevention while man...

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$74K - $141K *

Elevate dining experiences by leading our front-of-house team in delivering exceptional service and ambiance. Oversee operations, reservations, and staff training to create memorable dining moments fo...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$96K - $160K *

Join a team that's driving operational excellence! Lead a dynamic branch and ensure outstanding customer service while managing multiple departments in a fast-paced environment. Your strategic oversig...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$96K - $160K *

Manage operations to ensure excellence across multiple departments. Engage your leadership skills to influence a high-performing team, driving accountability and maintaining top-tier customer service...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$96K - $160K *

Elevate operational excellence by leading a diverse team across departments, ensuring superior customer experiences in a high-volume distribution center while fostering talent development and performa...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$96K - $160K *

Develop high-performance teams by driving operational excellence across multiple departments in a dynamic distribution center environment. Lead strategic initiatives while ensuring exceptional custome...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$96K - $160K *

Engage with a dynamic team to elevate operational excellence in a vibrant distribution center, driving customer satisfaction and team performance through effective leadership and strategic management...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Manage a customer care team focused on enhancing satisfaction through strategic oversight, collaboration with cross-functional departments, and continuous improvement initiatives, ensuring efficient o...

Today

  •   5 - 7 years exp.  •   Business Services

$82K - $100K *

Lead the charge in optimizing digital creative assets for guest-facing ordering solutions, ensuring quality, consistency, and technical accuracy throughout all platforms to enhance guest experiences a...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$133K - $150K *

Drive financial integrity through expert oversight of project governance, enabling commercial success in client engagements. Collaborate with cross-functional teams to ensure project profitability and...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$88K - $105K *

Empower your career by leading a dynamic maintenance team, enhancing production efficiency through strategic planning and innovative solutions while overseeing a diverse range of advanced technologies...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$87K - $131K *

Champion customer service excellence by supervising daily operations, coaching CSRs, and ensuring compliance with regulatory standards while striving to meet key performance indicators in a dynamic ca...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$99K - $234K *

Shape the future of pre-need sales management by leading teams to exceed targets, mentoring sales staff, and refining processes. Drive community engagement to enhance brand presence while maintaining...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Drive district market strategy by leading a team to achieve sales and profit goals. Monitor performance to adjust plans, foster relationships, and create a positive work culture, while managing financ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Shape the future of technology solutions by leading architecture efforts in sales and project delivery while leveraging your expertise in software delivery and innovation to fulfill client visions and...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.