In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Customer Satisfaction Supervisor
$71K - $90K *
Contribute to exceptional customer experiences by leading advocacy initiatives, analyzing feedback, and optimizing processes. Drive service recovery and satisfaction improvements through collaboration...
2 weeks ago
$140K - $150K *
Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...
Reposted yesterday
$100K - $110K *
Drive customer success by managing key accounts, identifying growth opportunities, and ensuring maximum value from our products. Leverage analytics and insights to enhance client relationships and con...
2 weeks ago
Customer Service Representative - Canada
$74K - $92K *
Join a team that's dedicated to enhancing healthcare by delivering exceptional customer service. Collaborate across diverse teams to resolve complex inquiries and improve processes, making a tangible...
1 week ago
$75K - $90K *
Drive customer success by managing relationships and ensuring maximum value from security solutions. Engage with stakeholders, support onboarding, lead training, and promote growth through sustained c...
1 week ago
Client Service Manager, Retirement
$61K - $103K *
Champion a dynamic retirement recordkeeping ecosystem. Deliver exceptional client service while enhancing processes, technology, and data management. Join us in shaping a culture centered on service e...
2 weeks ago
$72K - $90K *
Grow your career with a dynamic team focused on client success and relationship management. Drive retention and product adoption through consultative support while collaborating with internal stakehol...
1 month ago
Maintenance Manager - Industrial
$100K - $120K *
Lead a dynamic maintenance team ensuring optimal operations, safety, and efficiency. Collaborate across departments to drive continuous improvement and minimize downtime while developing your team's t...
Reposted 1 week ago
$85K - $115K *
Advance growth by winning new business and fostering relationships with brewery partners, leveraging your strategic account management skills in a fast-paced environment to negotiate contracts and del...
3 days ago
$95K - $115K *
Lead the advancement of our Quality Management System to ensure products and processes meet rigorous standards. Drive continuous improvement and foster a culture focused on defect prevention while man...
4 weeks ago
Dining Room Manager, Specialty Dining
$74K - $141K *
Elevate dining experiences by leading our front-of-house team in delivering exceptional service and ambiance. Oversee operations, reservations, and staff training to create memorable dining moments fo...
Reposted 2 weeks ago
$96K - $160K *
Join a team that's driving operational excellence! Lead a dynamic branch and ensure outstanding customer service while managing multiple departments in a fast-paced environment. Your strategic oversig...
Yesterday
$96K - $160K *
Manage operations to ensure excellence across multiple departments. Engage your leadership skills to influence a high-performing team, driving accountability and maintaining top-tier customer service...
Yesterday
$96K - $160K *
Elevate operational excellence by leading a diverse team across departments, ensuring superior customer experiences in a high-volume distribution center while fostering talent development and performa...
Yesterday
$96K - $160K *
Develop high-performance teams by driving operational excellence across multiple departments in a dynamic distribution center environment. Lead strategic initiatives while ensuring exceptional custome...
Yesterday
$96K - $160K *
Engage with a dynamic team to elevate operational excellence in a vibrant distribution center, driving customer satisfaction and team performance through effective leadership and strategic management...
Yesterday
$80K - $95K *
Manage a customer care team focused on enhancing satisfaction through strategic oversight, collaboration with cross-functional departments, and continuous improvement initiatives, ensuring efficient o...
Today
$82K - $100K *
Lead the charge in optimizing digital creative assets for guest-facing ordering solutions, ensuring quality, consistency, and technical accuracy throughout all platforms to enhance guest experiences a...
3 weeks ago
Senior Manager, CX Controller & Commercial Operations
$133K - $150K *
Drive financial integrity through expert oversight of project governance, enabling commercial success in client engagements. Collaborate with cross-functional teams to ensure project profitability and...
5 days ago
$88K - $105K *
Empower your career by leading a dynamic maintenance team, enhancing production efficiency through strategic planning and innovative solutions while overseeing a diverse range of advanced technologies...
2 weeks ago
$87K - $131K *
Champion customer service excellence by supervising daily operations, coaching CSRs, and ensuring compliance with regulatory standards while striving to meet key performance indicators in a dynamic ca...
Reposted 1 week ago
$99K - $234K *
Shape the future of pre-need sales management by leading teams to exceed targets, mentoring sales staff, and refining processes. Drive community engagement to enhance brand presence while maintaining...
Reposted 5 days ago
$80K - $95K *
Drive district market strategy by leading a team to achieve sales and profit goals. Monitor performance to adjust plans, foster relationships, and create a positive work culture, while managing financ...
1 week ago
$110K - $130K *
Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...
2 weeks ago
Senior Manager, Solutions Architecture
$120K - $145K *
Shape the future of technology solutions by leading architecture efforts in sales and project delivery while leveraging your expertise in software delivery and innovation to fulfill client visions and...
Reposted 4 days ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.