Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $95K *

Champion operational excellence and compliance while supporting unit openings and daily execution. Act as a key coordinator among teams to enhance workplace experiences and ensure adherence to company...

Today

  •   Less than 5 years exp.  •   Food & Beverages

$76K - $93K *

Pioneer operational excellence by overseeing multiple retail stores, ensuring compliance with standards, optimizing performance, and driving customer engagement strategies to enhance financial outcome...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$105K - $120K *

Lead, optimize, and elevate service operations for a multi-site region, driving performance and ensuring exceptional service delivery while developing a high-performing team of HVAC technicians...

Today

  •   5 - 7 years exp.  •   Technical Services

$105K - $120K *

Drive operational excellence by leading a team of HVAC technicians across multiple sites. This role focuses on enhancing service delivery and client relationships while fostering team development and...

Today

  •   5 - 7 years exp.  •   Technical Services

$105K - $120K *

Join our team as you lead a multi-site service group in delivering exceptional HVAC solutions. Drive performance, ensure service excellence, and nurture client relationships while managing a team in a...

Today

  •   5 - 7 years exp.  •   Technical Services

$76K - $93K *

Optimize multi-unit retail operations by enforcing standards, enhancing performance, and driving financial success. Collaborate with teams to improve processes and lead staff engagement while ensuring...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$105K - $120K *

Lead, coach, and develop a team of HVAC technicians to enhance operational performance and drive service excellence while building strong client relationships in a dynamic multi-site environment...

Today

  •   5 - 7 years exp.  •   Technical Services

$64K - $120K *

Empower client relationships by managing benefit plans, conducting enrollment meetings, and coordinating wellness initiatives. You'll work collaboratively with teams and clients to ensure their needs...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $100K *

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $120K *

Lead the charge in shaping client service solutions by defining project scope and delivering compelling proposals that align business needs with implementation strategies. Drive sales success and ensu...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Empower successful implementations by scoping and selling services, ensuring alignment between client needs and delivery expectations. Collaborate across teams to foster strong client relations while...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $110K *

Oversee client service operations, ensuring SLA compliance and driving continuous improvement. Partner with teams to manage incidents, elevate service quality, and enhance customer satisfaction, while...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$64K - $120K *

Transform client service by building strong relationships, managing employee benefits, and ensuring compliance while delivering exceptional support throughout the entire policy lifecycle...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $120K *

Transform client relationships as you manage employee health benefits while collaborating with various teams to exceed client expectations and drive wellness initiatives. Engage with clients in strate...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $130K *

Transform data operations by leading the support for a modern data platform. Drive improvements, ensure data quality, and mentor junior team members, collaborating across departments to maintain high...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $169K *

Lead the charge in delivering expert technical sales solutions in commercial roofing, leveraging extensive industry knowledge to support customers and drive project success while ensuring effective co...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $150K *

Lead the charge in optimizing IT service delivery by aligning strategies, managing a vast team, and leveraging innovative technology for exceptional customer experiences and operational excellence...

Today

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Transform customer experiences by driving engagement, success plans, and collaboration across teams. Leverage insights to ensure client satisfaction and foster growth, while mentoring junior team memb...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Lead the charge in customer success by driving partner engagement, increasing solution utilization, and cultivating strong relationships to ensure customer satisfaction and retention, while collaborat...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $140K *

Contribute to building a high-performance inside sales organization by leading a team of 20+ Customer Enrollment Specialists, driving performance improvements, and developing effective operational sys...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Champion the oversight of diverse food service operations, enhancing client satisfaction while driving operational excellence and profitability through focused leadership and strategic execution...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $120K *

Empower growth by leading strategic sales initiatives across service lines, optimizing performance, and ensuring ethical compliance. Drive revenue, enhance market share, and cultivate a high-performan...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $145K *

Drive revenue growth by optimizing alignment across Finance, Sales, and Marketing. Provide critical operational support, enhance sales effectiveness, and minimize inefficiencies throughout the custome...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Engage with operations teams to optimize financial analysis and reporting, driving profitability and performance evaluations. Mentor managers while ensuring compliance and accuracy in financial report...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.