Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$74K - $96K *
Elevate operational excellence by driving service consistency and enhancing delivery across divisions. Collaborate with teams to implement standards, develop tools, and empower frontline staff, ensuri...
2 weeks ago
$80K - $100K *
Join us to support exceptional client experiences in financial planning. Leverage your skills to manage client accounts, process transactions, and enhance team relationships, ensuring high-quality ser...
3 weeks ago
Customer Success Manager, Microsoft
$70K - $96K *
Join a team that's dedicated to driving customer success through strategic relationships and cloud solutions. Leverage your expertise to enhance customer satisfaction, adoption, and retention while co...
1 week ago
Customer Success Manager, Microsoft
$70K - $96K *
Help us drive customer success by fostering strategic relationships and maximizing the value of cloud solutions. Collaborate with teams to enhance customer satisfaction and adoption, ensuring impactfu...
1 week ago
Retail Sales and Service Program Manager
$68K - $113K *
Drive sales excellence and customer satisfaction by leading innovative training and service strategies. Collaborate with stakeholders to enhance employee development and foster a culture focused on im...
1 week ago
Sr Customer Service Manager, Airports
$71K - $100K *
Lead the charge in operational excellence by fostering a safety-first culture, mentoring teams, and driving innovative solutions to enhance customer service and satisfaction across multiple department...
1 week ago
Senior Manager, Member Experience Marketing
$110K - $150K *
Lead the strategy and execution of marketing programs to enhance member experience throughout their journey, ensuring clear communication and engagement across all touchpoints while collaborating with...
2 weeks ago
$76K - $115K *
Champion retail excellence by leading store operations, enhancing customer experiences, and driving team performance to meet key metrics while ensuring compliance and safety standards are upheld...
2 weeks ago
$108K - $162K *
Champion customer support by managing maintenance services and operations. Lead a team to ensure timely resolutions and enhance product performance while utilizing technical expertise and strategic pl...
2 weeks ago
Financial Service Manager - Newmarket Nissan Infiniti (26288)
$90K - $130K *
Engage customers in vehicle financing and protection options, ensuring satisfaction and compliance. Collaborate with lenders and utilize financial expertise to enhance service performance and drive sa...
Reposted 1 week ago
$95K - $115K *
Transform your career by leading a dynamic Field Service team, driving operational excellence and customer satisfaction in a fast-paced robotics environment. Collaborate with experts to innovate strat...
Today
Service Delivery Manager (Central Region)
$80K - $95K *
Lead the seamless delivery of services to enhance customer satisfaction. Collaborate with a team of technicians to tackle challenges, drive innovation, and ensure high-quality service in a fast-paced...
3 weeks ago
$85K - $110K *
Lead financial operations by optimizing budgeting, forecasting, and reporting processes. Champion compliance and enhance customer service while developing a high-performing finance team to drive opera...
1 week ago
Customer Success Manager, Retail + CPG
$100K - $115K *
Unlock potential by driving customer success in the Retail and CPG sectors. Own relationships with major brands, enhance digital engagement, and ensure measurable outcomes through strategic account ma...
Yesterday
$120K - $145K *
Unlock potential by leading enterprise-level client services and program delivery. Drive operational excellence and strategic growth while fostering strong partnerships across teams to enhance client...
6 days ago
$110K - $130K *
Join a team that's shaping client engagement strategies and driving operational excellence. Lead enterprise-level client services, ensuring high-performing programs and strong partnerships in a dynami...
6 days ago
$80K - $90K *
Join us in leading the Front of House operations, ensuring exceptional guest experiences and seamless event coordination while managing a dynamic team and enhancing service quality across multiple loc...
2 weeks ago
Service Drive Manager - Mercedes-Benz Fremont
$144K - $180K *
Unlock potential by managing a talented service team, ensuring customer satisfaction through effective communication and operational excellence in automotive repair service drive management...
3 weeks ago
Service Drive Manager - Mercedes-Benz Fremont
$144K - $180K *
Empower exceptional customer experiences by leading the service drive team, ensuring quality repairs and satisfaction, while managing operational efficiency and collaboration among dealership personne...
4 weeks ago
$73K - $88K *
Accelerate progress at expanding customer accounts by driving annual recurring revenue and enhancing retention through structured sales strategies and digital engagement, while managing a high-volume...
6 days ago
$100K - $120K *
Transform customer experiences by leading strategies that enhance adoption, retention, and satisfaction. Build trusted relationships and drive growth through data analysis and collaboration across tea...
3 weeks ago
Senior Manager, Sales & Margin
$110K - $130K *
Transform financial reporting and accounting processes for Sales & Margin functions. Lead cross-functional initiatives, ensure compliance with GAAP, and drive improvements in reporting accuracy and ef...
1 week ago
$80K - $90K *
Join a team that's dedicated to enhancing client experiences through effective onboarding, training, and support. Collaborate across departments to ensure clients maximize their use of our platform wh...
2 weeks ago
$70K - $101K *
Transform client relationships by ensuring exceptional value delivery, driving engagement, and facilitating strategic decision-making to enhance satisfaction and retention across diverse industries...
Reposted 1 week ago
$95K - $115K *
Drive the design and execution of data-driven CRM strategies for loyalty communications, ensuring accuracy and alignment across digital platforms. Collaborate with cross-functional teams to enhance me...
Today
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.