Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$180K *

Join a team that's dedicated to driving service excellence and customer satisfaction. Lead and inspire a dynamic service department to exceed performance goals while fostering a culture of professiona...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$105K - $130K *

Champion customer loyalty through innovative CRM strategies and campaigns. Lead the Sports CRM team to optimize promotions and user experiences, utilizing data-driven insights to enhance performance a...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Elevate the IT Help Desk by managing personnel, improving service delivery, and ensuring quality support for all IT-related issues across the organization, fostering collaboration and leveraging techn...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Lead the charge in operational excellence within a dynamic Distribution Center, ensuring adherence to policies, managing P&L, and fostering a high-performing team focused on safety and customer satisf...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $116K *

Champion operational excellence by overseeing day-to-day distribution center functions, ensuring adherence to procedures, financial management, and team development to enhance service delivery and fos...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$95K - $115K *

Elevate client success by managing relationships with VIP accounts, ensuring satisfaction through proactive communication and campaign oversight while collaborating with teams and mentoring peers to d...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive client satisfaction by managing VIP accounts and campaigns. Cultivate relationships, provide strategic insights, and collaborate with teams to enhance deliverables. Mentor junior staff while sta...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Accelerate progress at Cenero as you manage and lead AV project deployments. Collaborate with technical teams to ensure project success by meeting stakeholder requirements, quality standards, and dead...

1 month ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $90K *

Contribute to innovative marketing strategies that drive client satisfaction and sales growth. Leverage your expertise to develop plans, support business development, and build lasting relationships i...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$88K - $129K *

Join a team that's driving success in the public sector, leading and coaching a high-performing sales team to achieve ambitious targets while fostering strong relationships with clients and promoting...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$88K - $129K *

Join a team that's dedicated to transforming the public sector through innovative technology. Lead and coach a high-performing sales team while fostering relationships with clients to ensure their suc...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $100K *

Champion client success by managing relationships and expanding business. Leverage expertise in sales and healthcare to drive growth and deliver tailored solutions that enhance participation in progra...

Montreal, QCIn-Person

Reposted 2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K *

Empower client success through strategic account management and sales growth. Leverage industry relationships and data insights to enhance program engagement while ensuring effective territory coverag...

Edmonton, ABIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Lead the charge in optimizing maintenance operations and team performance, ensuring equipment reliability and infrastructure functionality while collaborating effectively across departments to support...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Inspire a culture of excellence by leading a high-performing Customer Success team, driving strategic initiatives that enhance client satisfaction and retention across complex accounts while maximizin...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K *

Elevate your career by managing diverse teams and driving cleaning operations across multiple sites, ensuring high standards in safety and cleanliness while implementing strategic initiatives for cont...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Join a team that drives impactful learning experiences through innovative instructional design and program management. Collaborate across the organization to enhance training effectiveness and align l...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Take ownership of the Cadillac service department, ensuring exceptional customer satisfaction and operational excellence while leading a high-performing team to drive profitability and maintain brand...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $169K *

Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $129K *

Inspire high-performing sales teams while driving impactful solutions for mid-sized Public Sector organizations. Utilize coaching, strategic problem-solving, and cross-functional collaboration to fost...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$59K - $103K *

Lead and develop cross-functional teams to achieve performance metrics and deliver exceptional customer experiences. Drive sales, operational excellence, and associate engagement while ensuring compli...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$79K - $138K *

Elevate customer experiences by leading a diverse team, driving sales, and ensuring operational excellence. Take ownership of staff training and strategy to achieve performance goals and foster a coll...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$79K - $138K *

Transform customer experiences by leading a dynamic team, ensuring top-notch operations and engagement. Drive sales, develop talent, and execute strategies while adhering to company standards in a fas...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Elevate customer success by leading a dynamic team focused on retention, expansion, and providing exceptional experiences for Mid-Market and Enterprise clients. Optimize performance through data insig...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$86K - $129K *

Optimize client relationships by providing strategic account management and advanced customer service solutions, ensuring seamless operations for large accounts and exceeding client expectations throu...

Today

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.