Customer Service Manager Jobs in Silver Spring, MD

Transform customer experiences by leading marketing strategies that drive engagement, retention, and advocacy. Collaborate across teams to enhance product value realization and create impactful lifecy...

Transform client relationships and drive sales growth through strategic engagement and consultative selling, while building a robust sales pipeline and adapting to market trends for sustained success...

Shape compliance excellence by leading vendor oversight and complaint management in government programs. Drive improvement initiatives, partner with cross-functional teams, and ensure alignment with C...

Optimize sales performance at a high-volume call center by driving accountability and coaching a results-oriented team. Lead daily operations to enhance conversions and foster a motivated environment...

Join a dynamic team as you lead client programs, ensuring exceptional experiences through strategic planning and execution. Collaborate with clients and internal teams while managing budgets, timeline...

Lead the charge in operational excellence by managing strategies for U.S. Navy Surface Ship Modernization. Collaborate with teams to enhance efficiency, develop policies, analyze budgets, and ensure c...

Lead the charge in developing and managing innovative technical products by collaborating with cross-functional teams to ensure successful project delivery and alignment with business goals. Drive pro...

Drive the success of a pooled team of Inside Account Managers, overseeing day-to-day execution and performance while fostering a culture of continuous improvement to enhance service delivery and clien...

Lead the charge in enhancing operational excellence by driving process efficiency and supporting change initiatives. Collaborate across teams to optimize resources and consistently execute strategic i...

Grow your career by leveraging your expertise in omnichannel engagement to enhance member experiences through data-driven insights, product management, and innovative solutions that align with operati...

Reimagine safety management in construction by ensuring compliance with regulations, developing protocols, and leading high-risk task teams. Drive training, audits, and incident investigations while f...

Drive impactful marketing strategies and campaigns that elevate brand awareness and demand generation. Collaborate closely across teams in a fast-paced startup environment, taking ownership of content...

Manage and drive sales success in genomics services, cultivating client relationships while achieving revenue targets. Collaborate with cross-functional teams to develop innovative solutions tailored...

Elevate operational performance through strategic leadership and coaching. Drive growth, service stability, and accountability in a multi-unit service environment, ensuring sustained business improvem...

Optimize Sales education and readiness strategies, transforming business priorities into actionable training and tools. Lead a team that enhances Sales effectiveness through impactful content, coachin...

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

Lead the charge in managing customer operations, ensuring efficient ground handling while coaching staff and maintaining compliance with safety protocols in a fast-paced airline environment...

Empower excellence by defining IT Service Operations strategy, enhancing resilience and service availability while leading innovation efforts and aligning teams towards operational excellence and futu...

Champion customer success by driving impactful relationships, ensuring clients maximize platform value through effective training and insights. Collaborate cross-functionally to enhance account growth...

Drive productivity and effectiveness in Sales Enablement by developing and executing programs that empower customer-facing teams to achieve revenue goals through strategic training, tools, and support...

Accelerate progress at developing a high-performing sales team, driving strategies for district growth and exceeding sales goals in the higher education sector while maximizing market engagement and p...

Redefine the sales landscape by leading and developing a dynamic team to drive revenue growth and achieve district sales goals in the higher education sector, leveraging data insights and strategic co...

Drive sales growth and client engagement to secure new business opportunities while managing key relationships in the certification industry, contributing to continuous revenue generation and market t...

Engage as a key player in driving sales growth by nurturing client relationships and identifying new business opportunities. Build a robust sales pipeline while offering consultative solutions tailore...

Lead the charge in managing a team of business bankers to enhance customer relationships, drive revenue growth, and optimize risk management while fostering talent development and process improvements...