Description

Are you a sales-driven leader who knows how to keep a team focused, energized, and performing at a high level?

We are one of the fastest-growing real estate organizations in the country and are seeking an experienced Call Center Manager to lead the day-to-day operations of a high-volume sales call center. This role is responsible for turning activity into results: keeping agents on pace, monitoring performance, improving conversion, and making sure the team consistently executes against its goals.

This is not a role for someone who simply watches the numbers. It's for a hands-on leader who knows how to drive accountability, solve performance issues, and create an environment where sales professionals are motivated to perform.

What You'll Get:

• Base Salary: $180,000-$200,000
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Profit Sharing
• Paid Time Off
• Long-term Career Growth Opportunities

Responsibilities
• Lead daily operations and sales performance
• Track KPIs, call activity, and conversion metrics
• Drive accountability to daily sales and activity goals
• Coach through performance gaps and reinforce strong sales behaviors
• Improve processes, productivity, and overall team results

Qualifications
• Has led a sales team or high-volume call center
• Is driven by KPIs, conversion, and measurable results
• Knows how to hold people accountable without micromanaging
• Is a confident, hands-on leader who motivates performance
• Thrives in a fast-paced, results-oriented environment