Customer Service Manager Jobs in Santa Clara, CA

Shape operational excellence by owning the annual operating plan, leveraging data for informed decision-making, and collaborating with senior leaders to enhance performance and efficiency in a high-im...

Elevate project delivery by leading complex initiatives from concept to completion. Manage resources, mitigate risks, and ensure timely, budget-conscious, high-quality outcomes while fostering communi...

Unlock potential by overseeing HR and payroll functions, managing compliance, employee relations, and fostering a positive workplace culture while ensuring accurate, timely payroll processing and stra...

Champion a sales team as a player-coach, driving both individual and team success in closing enterprise deals. Enhance processes while developing top talent and fostering relationships with technical...

Lead transformative proposal strategies that capture enterprise opportunities and drive growth. Spearhead end-to-end proposal management, collaborate with cross-functional teams, and ensure compliance...

Tackle client satisfaction by managing accounts and relationships with season ticket members. Utilize your communication skills to resolve issues, lead projects, and enhance member experiences within...

Empower product understanding and adoption through clear messaging and strategic go-to-market execution. Collaborate across teams to drive initiatives that elevate product positioning, enhance custome...

Manage marketing initiatives that drive growth and client engagement through strategic project execution, teamwork, and innovative solutions in a fast-paced environment, ensuring timely and quality de...

Drive the care management team to enhance member healthcare quality and outcomes. Leverage your expertise in compliance, oversight, and team management to optimize processes, resolve escalations, and...

Lead the charge in empowering a team of onboarding specialists while directly managing select client onboarding projects to ensure a smooth and effective experience, driving performance and fostering...

Drive operational excellence and talent development in customer service. Lead and coach frontline managers, execute strategic initiatives, and ensure high-quality service delivery to enhance customer...

Redefine customer engagement by maximizing satisfaction and driving adoption, while managing relationships and fostering upsell opportunities. Achieve high retention and become a key advocate for grow...

Drive effective contractual strategies and oversee management for large-scale data center projects, ensuring optimal risk allocation, compliance, and successful project delivery from RFP through close...

Drive customer success by enhancing engagement and boosting revenue in the SaaS sector. Support enterprise customers through strategic relationship management while identifying upsell opportunities an...

Unlock potential by managing complex relationships with multi-hospital systems, guiding clients through intricate reimbursement processes, and influencing strategies that drive partnerships and operat...

Champion client relationships while driving strategic account growth and service excellence. Leverage deep account management experience to collaborate cross-functionally and enhance operational effic...

Join a team focused on measuring the impact of GenAI investments by analyzing productivity gains, developing frameworks, and supporting vendor negotiations to enhance workforce effectiveness across di...

Unlock potential by establishing scalable customer success strategies that enhance onboarding, product adoption, and long-term retention for diverse clients. Collaborate cross-functionally to drive cu...

Lead a skilled team of claims professionals in managing Commercial General Liability claims of varying complexity across multiple jurisdictions, ensuring operational excellence, customer satisfaction...

Help us drive sales growth and build agency partnerships as you empower insurance agents in your territory to succeed, leveraging your expertise in commercial insurance and market strategies to maximi...

Elevate the commercial insurance landscape by spearheading agency partnerships, driving sales growth, and implementing strategic training within your territory to achieve local market dominance and pr...

Lead the charge in managing global sales commission programs, ensuring accurate payments and governance. Oversee ICM tools while fostering cross-functional collaboration to streamline operations in a...

Unlock potential by cultivating strong customer relationships and managing a diverse portfolio. In this role, you'll optimize sales through effective territory management and represent our brand with...

Drive client success by managing utility and energy efficiency programs, ensuring satisfaction, fostering relationships, and identifying growth opportunities while delivering on contractual obligation...

Partner with us to drive consultative sales and customer development in government sectors, promoting advanced sample management and biorepository services that enhance scientific collaboration and pu...