Customer Service Manager Jobs in San Jose, CA

Transform service delivery by leading SaaS operations, ensuring incident management, and driving customer satisfaction across hosted environments through effective team coordination and operational ex...

Transform quality operations by leading diverse teams to enhance product excellence, ensuring regulatory compliance, driving continuous improvement, and implementing robust quality processes within a...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Drive customer success by managing relationships post-onboarding, ensuring clients achieve their business goals while collaborating cross-functionally to enhance product adoption, engagement, and over...

Engage in a pivotal role where you'll drive customer success strategies, ensuring alignment between customer goals and Salesforce's platform capabilities, while orchestrating cross-functional teams to...

Contribute to our B2B growth strategy by building relationships, leading teams, and delivering exceptional service to commercial accounts while achieving sales goals and driving performance metrics...

Lead the charge in agile delivery management, guiding cross-functional teams to achieve high-impact technology outcomes. Foster a culture of collaboration, drive continuous improvement, and deliver me...

Lead transformative contact center operations by assessing current models, designing future capabilities, and driving improvements in efficiency, service quality, and customer interactions through inn...

Drive transformative customer service solutions and enhance contact center operations by leveraging AI and digital strategies to improve efficiency and customer satisfaction across diverse industries...

Lead cross-functional pricing operations with a focus on C&I solar and O&M, driving efficient deal execution while managing a team. Engage with stakeholders to streamline processes and enhance pricing...

Lead the charge in building scalable accounting processes for inventory and operational expenses in a dynamic hardware-enabled SaaS environment, fostering cross-functional collaboration to support glo...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Champion innovative customer success by owning the commercial lifecycle, driving relationships and revenue growth through strategic negotiation and account management in a dynamic pharma landscape...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Unlock potential by executing strategic projects that enhance operational effectiveness and drive business growth. Collaborate with teams, manage resources, and lead innovative solutions for continuou...

Champion the growth of innovative services and marketplace offerings. Lead the full lifecycle from strategy to execution, engaging partners and owning revenue-critical services that enhance platform v...

Explore a pivotal role in managing complex project portfolios, ensuring timely delivery, and facilitating cross-functional collaboration to achieve strategic business goals while engaging with interna...

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...

Optimize governance processes by leading a skilled team to develop industry-best standards and enhance project delivery through effective knowledge management, while ensuring compliance and driving op...

Accelerate progress at a dynamic organization by managing quality control processes, ensuring compliance with ISO standards, and fostering a culture of continuous improvement while analyzing performan...

Shape strategic relationships with key industrial clients, driving sales growth and collaboration. Manage account strategies to exceed targets, effectively bridging client needs and company offerings...

Optimize manufacturer relations and drive strategic data analysis to support operational excellence in gas services. Collaborate with cross-functional teams to ensure alignment and improve decision-ma...

Join a dynamic team to engage C-suite executives, shape strategic initiatives, and drive commercial success in high-stakes accounts, using your expertise in value-driven consulting and business case d...

Drive analytical excellence as you manage comprehensive reporting, audience strategies, and insights for commerce media, ensuring advertiser success and data-driven decision-making across multiple acc...

Unlock valuable insights as a Data Manager, specializing in retail and commerce media. Own the analysis and reporting that drives advertiser success while collaborating cross-functionally to enhance m...