Position Title: Community Manager Lead Omnicom SFPay 15 Salary: $80,000-$85,000
Other Forms of Compensation: Community Manager Lead - is responsible for coordinating the work of themselves and the workgroup to deliver the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized, onsite meeting & event requests are fulfilled in a timely/efficient manner. Delivering a timely and clear communications/updates and partnering with office operations (Client) on daily delivery basis. Assist the client on other initiatives.
Core Functions - Community Manager Lead
• Serve as the main point of contact for all guests, employees, and administrative steam.
• Manage and develop relationships with all the key business owners within workplace and ensure operations are aligned with corporate guidelines.
• Develop and assist with a collaborative environment amongst employees through events and personal introductions.
• Previously managed a team and served as a leader in the team.
• Prepare daily, weekly, and monthly reports and review key metrics around all the workplace offerings, guest registration and space management usage.
• Ability to effectively communicate with the onsite operations team to ensure all working space is booked correctly.
• Effectively solve space or amenities related issues to ensure an elevated user experience.
Key Responsiblities:
• Lead a team and assist will all HR functions, payroll and associate development plans.
• Coordinate resources to ensure all service areas are appropriately staffed
• Proactive, timely and clear communication to team and leadership, especially alerting team of changes and needs to support successful front desk and floor services functions
• Ensure space optimization practices, tools and processes are updated and operating accurately, conduct quality assurance checks
• Set conference rooms in appropriate configuration (tables, chairs, theater, classroom, boardroom, etc.)
• Assist with any workplace request including facilities tickets and workplace needs
• Deliver andt train white glove service delivery to all; elevated attention to high level guests and meetings; influence and build skills in team members to maintain service standards
Apply to Rapport today!Associates in Rapport are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1563991
Rapport a specialized division of FLIK Hospitality Group
