Customer Service Manager Jobs in Rochester, NY

Transform client relationships by managing complex GCM accounts, ensuring seamless onboarding and operational excellence while serving as a subject matter expert in banking products and services...

Lead and manage Agile software engineering teams to innovate and deliver high-quality solutions, driving adoption of AI technologies while ensuring alignment with business goals and best practices in...

Champion the enterprise AI governance program, ensuring alignment with standards and risks. Drive consistent execution of processes, enhance stakeholder collaboration, and maintain documentation integ...

Drive growth and client satisfaction by leading strategic energy consulting initiatives while developing key client relationships and delivering excellence in service and solutions across the Energy P...

Deliver successful cybersecurity project outcomes by managing scope, budget, schedule, and communication across multiple engagements. Serve as the key contact point ensuring timely, quality delivery w...

Transform healthcare access by managing clinical workflows and partnerships. Collaborate with stakeholders to enhance service performance for neurology programs, driving excellence and compliance in a...

Elevate employee engagement by partnering with business leaders to align HR initiatives with organizational goals, enhance talent management, and foster a positive workplace culture to drive overall p...

Oversee the billing and collections operations to ensure timely payments, compliance, and performance metrics. Lead a team while liaising with departments to enhance revenue cycle management efficienc...

Drive your career with impactful leadership in revenue cycle management. Oversee billing processes, ensure compliance, and resolve complex payer issues while managing a team, enhancing productivity, a...

Build strategic partnerships with top marketers and agencies to optimize advertising growth using cutting-edge TV data. Drive revenue by integrating Smart TV solutions into media strategies and unders...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

Drive strategic digital media partnerships, enhancing performance and operational execution. Collaborate with cross-functional teams to align objectives, improve core processes, and analyze data insig...

Lead the charge in managing strategic custom media initiatives and reagent portfolios. Drive operational improvements, cross-functional collaboration, and business growth while owning P&L responsibili...

Unlock potential by leading a dynamic sales team to achieve performance goals, drive customer satisfaction, and cultivate talent in a fast-paced automotive environment...

Explore the future of work by leading our global outsourcing and services strategy. You will design innovative workforce architectures, cultivating strategic partnerships to enhance our engineering an...

Unlock the potential of enterprise customers by leading Customer Success initiatives, driving retention, expansion, and advocacy while collaborating cross-functionally to achieve strategic business ou...

Manage and lead the Global Customer Accounts team, ensuring exceptional service delivery and engagement for top global clients while driving strategic initiatives and continuous improvement across div...

Contribute to quality patient care as a Clinical Manager, leading a dedicated team. Manage clinic operations, ensure regulatory compliance, and develop care plans for patients with kidney disease in a...

Collaborate with technical teams to drive operational excellence and customer satisfaction, owning service strategy and relationships across local territories to achieve business growth and meet servi...

Help us maximize profitability as a Senior Analyst in Revenue Management. Leverage data insights for pricing strategies, engage with cross-functional teams, and drive sustained growth through informed...

Transform relationships into growth by managing a diverse portfolio of global ecommerce merchants. Build strategic partnerships, optimize client experiences, and drive revenue through collaboration an...

Transform claims management into strategic success. Collaborate with clients and stakeholders to deliver data-driven insights and optimized solutions, enhancing risk management and achieving measurabl...

Support complex, high-value customer renewals while leading strategic negotiations. Engage at C-suite level to build relationships, drive consensus, and mentor team members towards continual improveme...

Empower customer success through deep product expertise and strategic relationships. Drive adoption and value for CoCounsel Legal clients while delivering enablement and managing multiple projects ali...

Empower strategic partnerships with key accounts in the Telco sector. You'll drive revenue growth by fostering relationships and executing solutions that meet client needs through collaboration and in...