Manager - Patient Financial Services (Remote)

Stanford Health Care

$109K — $145K *
US-Anywhere
+ 2 other locationsRemote
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent combination of education and experience
  • Five years of progressively responsible work experience
  • Knowledge of CPT, ICD9 coding, and medical terminology
  • Understanding of accounts receivables and reimbursement management
  • Familiarity with government program regulations related to billing and collections

Responsibilities

  • Ensure compliance with billing requirements and staff training
  • Update billing systems for accuracy and compliance
  • Develop and implement departmental policies and projects
  • Manage revenue cycle duties including KPI reviews and meetings
  • Oversee personnel functions such as hiring, training, and performance evaluations
  • Direct billing, collections, and resolution of payor accounts
  • Serve as contact for governmental guidelines and department updates

Benefits

  • Engagement in a supportive work environment
  • Opportunities for professional development
  • Access to resources for compliance education
  • Involvement in strategic planning initiatives
  • Potential for inter-departmental collaboration
Full Job Description
A Brief Overview
Under the general direction, provides overall direction to ensure timely collection of all payors. Identifies issues, monitors performance, and assists in problem resolution. PFS Manager acts as a liaison between vendors and hospital departments. This position manages staff to meet department's overall achievement of cash target, accounts receivables goals and quality and productivity measures.

Locations
Stanford Health Care

What you will do
  • Ensures that all staff follow appropriate billing requirements and receives necessary compliance training.
  • Ensures timely updates to the billing system (Caramedic/Cirius) for appropriate billing edits.
  • Participates in development, implementation and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals.
  • Performs all related Stockamp (revenue cycle management system) duties; KPI, HDDL, PHDDL, quality reviews, weekly TRAC meetings and Worklists/QUIC lists.
  • Performs supervisors functions by interviewing, selecting and providing training for new staff; by approving or disapproving recommendations from subordinate staff on personnel actions; by evaluating subordinates' performance; by hearing and resolving employee grievances; and by determining the need for and initiating disciplinary action in order to ensure adequate and competent staffing for the department, division or institution.
  • Provides overall direction and supervision to the billing, follow-up, collection, and resolution of all payor accounts.
  • Serves as a contact to other departments for information on government guidelines; updates staff and outside departments on Medi-Cal/Medicare regulations.


Education Qualifications
  • Bachelor's degree from an accredited college or university or equivalent combination of education/experience.


Experience Qualifications
  • Five (5) years of progressively responsible and directly related work experience


Required Knowledge, Skills and Abilities
  • Ability to develop long-range business plans and strategies
  • Ability to foster effective working relationships and build consensus
  • Ability to mediate and resolve complex problems and issues
  • Ability to provide leadership and influence others
  • Ability to recognize and analyze the impact of regulatory changes on the financial performance of professional revenue
  • Knowledge of accounts receivables and reimbursement management
  • Knowledge of CPT, ICD9 coding and medical terminology
  • Knowledge of government program regulations and requirements as they relate to billing and collections of accounts receivable
  • Knowledge of information system and software relating to accounts receivables management and billing
  • Knowledge of local, state and federal regulatory requirement related to the functional area
  • Knowledge of principles and practices of organization, administration, fiscal and personnel management


Licenses and Certifications
  • None


Base Pay Scale: Generally starting at $52.69 - $69.82 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

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