Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$115K - $163K *

Join a team that's redefining legal tech as you own product strategy for transformative systems. Leverage your expertise to enhance user experience and drive business outcomes in a fast-evolving envir...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$97K - $110K *

Oversee the installation of complex electrical systems, ensuring safety and compliance while managing subcontractors effectively across various sites. Drive project success through strong leadership a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $140K *

Transform the sales landscape by building and leading a dedicated Inside Sales Department. Drive new customer acquisition, establish processes, and mentor a high-performing team to generate revenue in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Empower employees by providing essential HR support, coaching, and initiatives that align with business objectives. Collaborate across units, enhance customer service, and manage HR processes while up...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$145K - $165K *

Unlock potential by leading AI/ML program delivery, ensuring alignment with client expectations while managing risks and coordinating cross-functional teams for successful project execution...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $110K *

Join a team that's dedicated to supporting industrial equipment, solving technical challenges, and ensuring client satisfaction. Travel extensively across North America while installing, troubleshooti...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K *

Engage with potential clients by spearheading sales initiatives, building partnerships, and driving new business growth in the cybersecurity industry. Leverage your expertise to exceed quotas and fost...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$126K - $198K *

Unlock potential by partnering globally to enhance sales operations, drive forecasting accuracy, and optimize processes. Collaborate with stakeholders to ensure strategic alignment and execute on the...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Business Services

$160K - $192K *

Strategize and lead the development of an AI-driven backend intelligence platform to enhance decision-making across complex operational systems, ensuring reliable and scalable outcomes in a dynamic an...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$72K - $130K *

Analyze complex revenue accounting operations to enhance accuracy and efficiency. Serve as a key expert for the Revenue Manager platform while partnering with cross-functional teams to resolve issues...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $110K *

Tackle key responsibilities in boiler inspection and operation while learning regulations and safety standards. Collaborate with teams to ensure compliance and improve efficiency, all while enhancing...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Drive efficient contracting processes and enhance operational workflows while ensuring compliance. Lead the Contract Operations team, collaborating cross-functionally to optimize CLM and Salesforce us...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$70K - $110K *

Engage with school leaders to foster technology solutions, navigate challenges, and build productive long-term relationships. Drive the sales process through a consultative approach and support client...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$133K - $233K *

Optimize customer success through engagement & technical leadership, ensuring value from platform utilization. Collaborate across teams to align strategic goals and facilitate adoption, driving except...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$133K - $233K *

Shape the future of customer experience by guiding key clients in maximizing value from our platform. Collaborate cross-functionally to drive adoption, align strategies, and ensure successful deployme...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$96K - $125K *

Champion efficiency by leading seamless implementation projects for new providers, ensuring timely launches and high-quality customer satisfaction through cross-functional collaboration and process im...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $156K *

Deliver strategic partnerships as the central liaison for supplier enablement, driving commercial card program growth through coordinated initiatives and analytics. Collaborate with clients and vendor...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $175K *

Transform product readiness and adoption through strategic change management and analytical insights. Collaborate with cross-functional teams to ensure seamless deployment and continuous improvement o...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$94K - $150K *

Unlock potential by leading strategic, multi-workstream programs that drive impactful business outcomes while managing and inspiring high-performing cross-functional teams...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$165K - $200K *

Make your mark at a dynamic data engineering team, where you'll lead projects, mentor talent, and collaborate with cross-functional teams to design scalable data solutions. Your expertise will drive i...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $123K *

Join a team that leads successful BlackLine solution implementations while driving project success and team growth. Foster relationships with clients, manage multiple projects, and improve processes i...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$109K - $164K *

Pioneer your career by leading financial analysis processes like budgeting and forecasting, improving financial performance, and collaborating with senior management in a dynamic environment. Your exp...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Launch impactful product strategies and govern successful GTM efforts to ensure optimal pricing and packaging across segments. Collaborate extensively with teams to craft narratives and support materi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock your potential by leading ServiceNow initiatives, driving innovation while managing projects and collaborating on demos to enhance customer solutions. Engage with teams to ensure alignment with...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$59K - $126K *

Elevate client relationships by leading strategic account management for government solutions. Drive expansion and revenue growth through consultative sales efforts, leveraging team resources to meet...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.