Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$118K - $180K *

Tackle safety challenges in industrial construction projects by overseeing compliance, conducting risk assessments, and leading training initiatives to foster a secure work environment for all personn...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$285K - $475K *

Shape the future of AI-powered customer service by leading a dynamic product management team, driving innovative strategies, and utilizing cutting-edge technology to enhance customer experiences acros...

US-AnywhereRemote

1 month ago

  •   11 - 15 years exp.  •   Enterprise Technology

$200K - $235K *

Transform global enterprise customer relationships by driving EHS/ESG success through consultative account management, strategic growth initiatives, and collaboration with cross-functional teams to de...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in fostering client relationships and driving growth within the automotive sector. You'll manage accounts, conduct training, analyze performance, and optimize programs, partnering with...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$102K - $147K *

Champion project management excellence by owning the Certinia platform's implementation roadmap, ensuring seamless resource, time, expense, and billing management within a collaborative, cross-functio...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Shape the future of Care Operations by building essential SLAs, KPIs, and workflows. Lead a growing team and enhance collaboration with partners while optimizing operational performance and fostering...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $175K *

Join a team that's redefining data associations, leading impactful cross-platform initiatives that enhance CRM experiences through effective relational data modeling and AI accuracy...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $130K *

Transform our transportation landscape by leading strategic network design and capacity planning initiatives that enhance performance, reduce costs, and support robust supply chain operations. Partner...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$90K - $130K *

Own and drive product strategy for AI-driven land development insights. Collaborate with cross-functional teams to enhance workflows, define problems, and deliver customer-focused solutions in land ac...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $224K *

Champion commercial relationships by managing complex portfolios, driving new business origination, and ensuring high-quality treasury management solutions while minimizing risk and maintaining compli...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$106K - $146K *

Join a team that's dedicated to elevating customer success in mental health. Lead and mentor Customer Success Associates, ensuring client engagement, retention, and strategic growth while building key...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$210K - $260K *

Empower and lead a high-performing team of Product Specialists to enhance technical validation and improve sales efficacy. Drive operational excellence and define strategic engagements to maximize org...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$169K - $314K *

Lead the charge in driving sales growth by developing key accounts, nurturing customer relationships, and executing comprehensive territory strategies to maximize market share and deliver exceptional...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Accelerate progress at driving sales growth within assigned territories by building strong relationships and pursuing new business opportunities. Leverage technical expertise and strategic insights to...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Elevate sales strategies and drive growth by leading regional teams in the competitive ophthalmology industry. Foster relationships, develop talent, and implement targeted marketing initiatives to ach...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$124K - $181K *

Pioneer data-driven decision-making by leading a BI team to develop and govern scalable analytics solutions. Collaborate with stakeholders to enhance reporting consistency, drive innovation, and foste...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Optimize client engagement and success by leading implementation strategies, driving workflow alignment, and enhancing value realization through Managed Services. Foster trusted relationships, ensurin...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Optimize trade compliance initiatives while supporting a management team to ensure regulatory adherence, effective broker partnerships, and continuous improvements in customs operations and policies...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$145K - $170K *

Lead the design and implementation of Oracle ERP Financials solutions, ensuring compliance and performance. Mentor junior staff while managing client relationships and driving complex global projects...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $152K *

Lead and develop a high-performing team to navigate complex specialty casualty claims, ensuring excellence in service, operational efficiency, and strong customer relationships while driving strategic...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$111K - $150K *

Drive impactful digital solutions by transforming business needs into actionable product strategies. Collaborate across teams to optimize the product lifecycle, ensuring measurable success through dat...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $148K *

Unlock the potential of impactful marketing as you lead multi-channel campaigns from strategy to execution. Collaborate cross-functionally to ensure flawless launches that drive awareness and demand...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Lead the centralized campaign operations function to strategize, execute, and optimize multi-channel campaigns. Oversee workload allocation, ensuring consistency and effectiveness in driving measurabl...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$103K - $135K *

Champion complex projects, driving operational excellence and innovation across teams. Lead cross-functional initiatives from inception to delivery, ensuring alignment with business goals while foster...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Accelerate your career by driving sales through strategic partner channels, leveraging your expertise in account management and customer service while ensuring partner satisfaction and fostering busin...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.