Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$67K - $100K *

Empower your career as you drive sales by building customer relationships, executing initiatives, and collaborating cross-functionally to deliver innovative solutions in a dynamic environment within t...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$82K - $142K *

Accelerate your career by managing key customer relationships to drive satisfaction, loyalty, and profitability. Leverage your industry expertise to align customer goals with business objectives in a...

US-AnywhereRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$104K - $156K *

Join a team that drives customer success and retention by managing relationships, executing sales strategies, and fostering growth across your territory. Leverage your expertise to close business oppo...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Elevate your career by driving partner growth, enhancing sales opportunities, and delivering exceptional support in a fast-paced environment while collaborating closely with internal teams and stakeho...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Champion strategic client engagement by leading complex enterprise consulting projects. Build trust with C-level stakeholders, manage project delivery, and drive account growth through successful exec...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Engage with healthcare executives to drive client success through strategic partnerships, AI integration, and innovative solutions for workforce challenges. Be a trusted advisor across multi-location...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $95K *

Champion the delivery of unforgettable internal events and signature programs, bringing to life a vibrant culture across a rapidly growing, remote-first team while collaborating with leadership to enh...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$127K - $207K *

Take ownership of strategic channel sales growth, leading partnerships that drive revenue across carrier, wholesale, and indirect channels. Empower a high-performing team to optimize partner relations...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K *

Lead the charge in financial planning and analysis, collaborating with cross-functional teams to drive insights and operational performance in a fast-paced SaaS environment while enhancing scalable fi...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$83K - $111K *

Take ownership of field service operations by leading a team, enhancing customer satisfaction, and providing technical expertise to ensure seamless support and high-quality results...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Champion our brand's narrative as a Senior PR Manager, driving media strategy and executing impactful campaigns. Oversee a high-output in-house team, engaging directly with media while shaping our pub...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$150K - $200K *

Shape the future of ad formats at a leading company, owning strategy and execution. Drive improvements in design, placement, and user experience across high-traffic surfaces while collaborating with d...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$85K - $100K *

Lead strategic alliances by nurturing partner relationships to drive sales growth and enhance brand presence in the restaurant technology sector, ensuring channel success through collaboration and sup...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $120K *

Join a team that's redefining Customer Success! Lead and mentor a diverse CSM team, creating data-driven strategies for our unique enterprise and scaled segments to enhance customer retention and expe...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Join a team that's driving account growth and building strategic relationships. Lead initiatives to enhance customer satisfaction and maximize sales effectiveness while meeting ambitious quotas throug...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $145K *

Deliver end-to-end service design solutions that align operational efficiency and customer readiness across product lifecycles, ensuring scalable and sustainable service capabilities for client succes...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Drive end-to-end service delivery model design, ensuring scalability, efficiency, and operational readiness across product lifecycles in a dynamic and innovative environment...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $125K *

Transform administrative operations by leading our Client Service Associates team. Leverage your expertise in the financial services sector to enhance advisor support and drive business success throug...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $130K *

Join our team to drive retention among high-value Meal Program accounts by fostering strong customer relationships, proactively addressing churn risk, and collaborating cross-functionally to optimize...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$70K - $95K *

Manage key customer relationships and drive performance in the Automotive Refinish sector. Leverage insights from audits and KPIs to enhance customer satisfaction and operational efficiency while coll...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$138K - $161K *

Join a team that's redefining engineering quality by developing metrics systems that enhance performance and product reliability. Collaborate across functions to drive improvements in design, manufact...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$102K - $154K *

Transform enterprise trial experiences by leading tailored execution of Samsara technology. Collaborate across teams to drive success in customer trials, ensuring impactful outcomes that enhance sales...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $150K *

Shape the future of compensation management by collaborating to design, administer, and optimize compensation frameworks that align with business goals, driving performance through data-driven insight...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Lead a global IT Support team to enhance operational excellence and user satisfaction. Oversee service desk functions, drive process improvements, and collaborate cross-functionally in a dynamic, remo...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $95K *

Unlock potential by owning and executing a comprehensive B2B social media strategy across multiple platforms. Collaborate with marketing teams to enhance brand presence and drive engagement through in...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.