Customer Service Manager Jobs in Reading, MA

Engage with mid-market accounts to enhance platform adoption, ensure account health, and build lasting customer relationships, collaborating with cross-functional pod partners to drive measurable secu...

Unlock potential by supporting and enhancing automated fulfillment systems. Collaborate with teams to diagnose issues and ensure optimal performance, while mentoring technicians and driving operationa...

Shape customer engagement strategies by overseeing Martech initiatives that enhance CRM capabilities, optimize user journeys, and drive cross-team collaboration to deliver data-driven insights for an...

Grow your career with an impactful role leading safe and efficient airport operations, ensuring passenger satisfaction and compliance with safety standards while managing staff and building strong rel...

Help us analyze market data and drive insights to enhance client strategies. Collaborate with global teams to forecast trends, monitor competitor tactics, and support the rollout of our innovative mar...

Lead critical projects in Lit and Dark Fiber services, ensuring stakeholder alignment and project execution. Collaborate cross-functionally to enhance service delivery and achieve customer satisfactio...

Lead diverse client service programs managing relationships and ensuring customer satisfaction while driving operational excellence and retention across multiple accounts in a dynamic, global environm...

Shape the future of healthcare service partnerships by driving client satisfaction, managing strategic projects, and leading operational excellence across key accounts to foster business growth and re...

Unlock operational excellence by leading sales operations and analytics, enhancing forecasting, pipeline management, and performance insights. Collaborate with cross-functional teams to boost sales pr...

Join a team that's driving sales effectiveness through operational excellence, analytics, and strategic planning. You'll oversee forecasting, reporting, and processes to enhance productivity and deliv...

Join as a Senior Manager to enhance sales operations and analytics, driving performance visibility and operational effectiveness across the sales organization to meet revenue targets and optimize prod...

Champion customer success by driving deep relationships and complex projects with large, strategic accounts. Own and optimize tailored implementations while guiding executive stakeholders through comp...

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

Shape the future of product delivery excellence by defining innovative strategies and leading cross-functional teams to achieve impactful outcomes. Collaborate with executive leadership to align on vi...

Elevate client experiences by managing complex relationships with premium Registered Investment Advisors. Oversee operational needs, resolve issues, and collaborate with teams to ensure seamless servi...

Drive successful project delivery by leading cross-functional teams and managing the implementation of workforce management solutions, enhancing operational efficiencies and client relationships in di...

Unlock potential by driving IT service excellence through leadership in service management processes, optimizing ServiceNow functionality, and fostering collaboration across IT and business functions...

Join the team and lead the inside sales group to achieve branch goals while cultivating customer relationships and coordinating with internal departments to enhance sales strategies and support servic...

Champion exceptional client service and operational excellence in a dynamic multi-service environment, leading teams to achieve high satisfaction scores while fostering a diverse and inclusive workpla...

Take ownership of exceptional client service delivery across Americas by leading teams, driving operational excellence, and enhancing the client experience through strategic initiatives and collaborat...

Join a dynamic team to oversee and enhance environmental services operations. Drive sustainability, maintain compliance, and lead a team of supervisors and staff, implementing best practices for a cle...

Oversee strategic project execution while driving governance and performance enhancements within the PMO. Collaborate with senior leaders to optimize workflows and ensure exceptional outcomes across a...

Join a team that's redefining healthcare through data-driven insights and analytics. Collaborate within a dynamic environment while shaping impactful reporting tools that enhance patient outcomes and...

Join us to lead and enhance strategic partnerships with services partners, driving program initiatives and improving operational efficiency across the organization to support enterprise growth in phys...

Build strong client relationships while guiding teams to deliver exceptional service. Leverage your marketing expertise to navigate dynamic projects and cultivate talent, ensuring impactful digital so...