Customer Service Manager Jobs in Oakland, CA

Join a team that's committed to project success, managing complex service operations and customer interfaces. Drive efficiency and deliver results while overseeing safety, quality, and cost in a dynam...

Pioneer operational excellence by driving continuous improvement initiatives, inspiring cross-functional collaboration, and implementing Lean methodologies to enhance performance and deliver impactful...

Join a team that's dedicated to enhancing customer experience by leading operational excellence in support services. Drive team performance, implement improvements, and foster collaboration to deliver...

Engage customers and drive strategic growth by managing key accounts, fostering strong relationships, and executing comprehensive account strategies to ensure satisfaction and exceed revenue targets...

Lead customer communications operations to ensure timely, clear messaging during product updates and incidents. Engage cross-functional teams to drive process improvements and deliver exceptional cust...

Drive strategy and execution for a key platform area, shaping product outcomes through close collaboration with engineering and design. Influence cross-functional teams and mentor Junior PMs while add...

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

Contribute to team excellence by managing service operations, enhancing customer satisfaction, and leading training initiatives to achieve sales and operational goals. Provide hands-on leadership and...

Transform customer engagement by interfacing on operations, demand fulfillment, and logistics management, ensuring exceptional service and alignment throughout the supply chain to achieve optimal perf...

Join a team that's redefining professional services by owning the SOW process, driving revenue, and leading AI deployment initiatives. This pioneering role offers a unique opportunity to create scalab...

Empower clients by managing employee benefits programs, ensuring optimal service delivery, and building strong relationships. Leverage communication skills and industry knowledge to deliver solutions...

Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...

Lead a dynamic Flight Operations team by coordinating flight activities and ensuring compliance with regulations. Mentor staff, manage operations, and enhance performance to maintain the highest safet...

Tackle complex client needs by strategically managing relationships, improving services, and advocating for client success. Collaborate cross-functionally to ensure operational excellence and drive re...

Champion customer success and retention by leading a team of CSMs focused on high-value accounts. Drive strategic planning, operational excellence, and cross-functional collaboration to maximize custo...

Manage the Area Training Center to enhance technician skills, ensuring alignment with Subaru standards while fostering collaboration with stakeholders to improve operational effectiveness and customer...

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

Drive impactful go-to-market strategies for multi-product solutions, crafting compelling narratives and enabling global sales teams through collaboration with Product Management and Marketing to optim...

Partner with us to manage and enhance security services for diverse clients, ensuring operational excellence and client satisfaction while leading a team of Security Supervisors in delivering optimal...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Join a team that's redefining payment solutions! Drive strategic product management, leading innovative card offerings and fostering high-performing teams while shaping market-leading strategies and e...

Champion strategic hotel partnerships and leverage industry insights to boost revenue, optimize pricing, and enhance content competitiveness, all while nurturing relationships that drive bookings and...

Champion customer success by driving onboarding, tracking account health, and fostering growth through relationship management, while shaping processes and leading the development of a dedicated post...