Customer Service Manager Jobs in Herndon, VA

Lead the charge in developing a high-performing SDR team focused on outbound prospecting. Drive accountability, enhance cold-calling techniques, and ensure quality pipeline development through strong...

Manage the review of high-risk accounts while fostering relationships with clients. Oversee collections strategies, ensure compliance with regulations, and enhance service quality to safeguard interes...

Shape the future of product marketing by crafting strategic campaigns and insights that drive growth and enhance sales enablement. Collaborate cross-functionally to ensure messaging resonates and acce...

Shape the future of customer success operations in a high-stakes environment. Lead program strategies, stakeholder engagement, and operational excellence for the War Data Platform, ensuring impactful...

Make your mark at a pivotal role managing customer retention and growth, driving upsell strategies, analyzing territory data, and collaborating cross-functionally to enhance the customer experience in...

Drive successful project delivery by leading cross-functional teams and managing the implementation of workforce management solutions, enhancing operational efficiencies and client relationships in di...

Engage in a dynamic role that develops and trains diverse sales teams nationwide, managing performance while driving growth and exceeding client expectations, all in a fast-paced, client-focused envir...

Champion your career by leading the Quality Assurance team to enhance customer experiences. Drive operational excellence, ensure compliance, and develop talent while fostering effective communication...

Elevate your career by leading project management efforts in AI initiatives, driving strategy, execution, and stakeholder engagement. Ensure project governance and team coordination to achieve busines...

Lead the charge in managing the Elite Benefits program, ensuring accuracy and seamless operations while collaborating across various teams to drive innovation and enhance member recognition efforts wi...

Elevate our Managed IT Services sales organization by driving growth, mentoring talent, and executing strategic initiatives to enhance client acquisition and recurring revenue while fostering a collab...

Accelerate your career as you lead a team of Retail Territory Managers, driving sales and ensuring flawless execution across multiple territories while fostering customer relationships and aligning st...

Join us in maximizing customer satisfaction as you guide mid-market and enterprise clients through their journey, ensuring successful adoption, renewals, and growth, while building strong, lasting rel...

Lead a dynamic Customer Success team to optimize enterprise accounts' value and renewal rates. Drive operational excellence, strategic alignment, and cross-functional collaboration to deliver exceptio...

Lead the charge in developing and enhancing employee services, benefits, and HR operations to support a dynamic, high-trust technology firm, ensuring effective communication, coordination, and scalabl...

Empower clients by providing tailored solutions, enhancing product usage, and building lasting relationships to drive retention and expansion. This role combines strategic planning and hands-on client...

Advance progress at the Service Desk by managing a skilled team, overseeing operations, developing metrics, and driving project execution to optimize IT support services and stakeholder satisfaction w...

Join a team that's driving IT service excellence by leading a dynamic Service Desk operation, ensuring quality support and professional development for a team of 30+, while collaborating on complex IT...

Engage in leading a dynamic Service Desk team, optimizing IT operations and ensuring high-quality service delivery while managing processes and nurturing talent through effective mentoring and collabo...

Architect a transformative AI operations strategy, driving impactful solutions and cross-functional collaboration to enhance the customer experience and operational performance...

Transform government sales by driving complex solutions that align with mission objectives. Engage with senior decision-makers to promote advanced SIGINT, data analytics, and AI/ML offerings, ensuring...

Optimize operational efficiencies by leading processes, managing teams, and driving compliance. Develop strategies to enhance performance and profitability while ensuring high-quality customer service...

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Grow your career with a leadership role that focuses on enhancing productivity, ensuring quality standards, and developing associates. Drive operational success through effective communication and a c...