Customer Service Manager Jobs in Hayward, CA

Drive sales enablement initiatives by designing and delivering engaging training programs, collaborating with cross-functional teams to enhance seller productivity and effectiveness across multiple bu...

Join our team as a vital point of contact for clients, nurturing relationships and ensuring seamless communication between customers and internal teams. Lead account management and problem resolution...

Lead the charge in managing security operations, client relations, and staff training. Drive excellence in service delivery, problem resolution, and team development to enhance operational effectivene...

Elevate AI product innovation by guiding cross-functional teams from strategy to market launch. Leverage customer insights and data analytics to drive product strategy, testing, and performance tracki...

Partner with us to enhance our customer support quality assurance programs through strategic leadership, innovative AI-driven solutions, and collaborative improvements aimed at delivering exceptional...

Deliver exceptional client service and enhance security operations by managing teams, overseeing recruitment and training, ensuring compliance, and maintaining high service quality for assigned accoun...

Unlock innovation as you define and execute product strategy for AI/ML training workflows, collaborating with diverse teams to enhance model performance, developer productivity, and data management wi...

Join a team that's driving AI/ML product strategies to enhance large-scale model training, expanding workflows for developers, data scientists, and engineers while ensuring effective execution and col...

Unlock potential by leading the transformation of IT service management. Own end-to-end excellence, drive automation, and integrate AI into operations while maintaining rigorous governance. Be a trust...

Join a team that's revolutionizing IT Service Excellence, blending ITIL governance and process innovation. Lead transformative service management initiatives, drive automation, and ensure accountabili...

Drive IT Service Excellence as a Modern Service Management Lead, owning enterprise-wide governance and transformation. Re-engineer processes with automation and AI while balancing ITIL frameworks for...

Transform daily HVAC service operations by leading a skilled team, enhancing customer relationships, and enforcing safety and quality standards. Collaborate cross-functionally to ensure efficient serv...

Unlock your potential as a Sr. Account Manager, driving publisher relationships, maximizing account growth, and enhancing operational excellence for high-priority media accounts. Your impact will shap...

Empower procurement excellence by leading a team of sourcing managers while driving critical projects, fostering a collaborative team environment, and negotiating favorable terms with suppliers to max...

Engage with our team to oversee call center operations, ensuring high-quality customer service. You will monitor scheduling, manage staff training, and support efficiency while liaising directly with...

Execute the vision and strategy for an AI Evaluation & Learning platform that enhances AI quality and user trust. Collaborate cross-functionally to build reusable capabilities and continuously improve...

Architect a dynamic field events strategy that drives engagement and generates pipeline. Collaborate with sales teams and refine outreach strategies to maximize conversion rates, ensuring impactful ex...

Shape the future of in-store media by driving product strategy and lifecycle management. Lead cross-functional teams, leverage data insights, and innovate within Walmart's global platform to optimize...

Accelerate product innovation by developing strategies that drive business goals and enhance market offerings. Collaborate cross-functionally to manage product lifecycle and leverage data insights for...

Innovate with us to lead product strategy for platform solutions that enhance merchant awareness through actionable insights. Collaborate across teams to create a cohesive experience that empowers inf...

Execute product strategy and lifecycle management for platform products, driving data-informed decisions and cross-functional collaboration to enhance merchant experiences and ensure timely delivery o...

Create and lead the strategy for an AI Evaluation & Learning platform that enhances AI quality and user trust across retail operations. Collaborate with cross-functional teams to establish standards a...

Drive strategic product management and governance for advanced eSource platforms, ensuring compliance and enhancing decentralized and hybrid trials. Collaborate cross-functionally to shape product vis...

Drive retail performance and strategic growth across multiple locations, fostering excellence and collaboration. Develop analytical approaches, coach teams, and execute market strategies to enhance op...

Transform your career with this strategic role leading a multi-million-dollar Direct Mail program. Drive innovation through audience targeting, data integration, and performance optimization across va...