Customer Service Manager Jobs in Concord, CA

Advance our utility customer service operations by leading a dedicated team, enhancing service through data analysis, and fostering positive community relations to ensure successful service delivery a...

Empower the future of IT services by managing key customer relationships and ensuring effective delivery of solutions. Support diverse stakeholders and drive project success within the Naval Enterpris...

Develop and execute a comprehensive content strategy that drives engagement and growth across multiple platforms in the consumer financial services sector, ensuring high-quality, optimized content tha...

Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...

Lead and develop a team of data scientists to enhance customer support analytics. Drive the vision for qualitative metrics, improve both AI and human interactions, and inform strategic decisions acros...

Shape the future of customer support analytics by leading a skilled team of data scientists. You'll drive strategic improvements, establish metrics for success, and enhance both customer experiences a...

Drive high-impact email and CRM campaigns while leading a dynamic team. This role demands hands-on execution, strategic oversight, and expertise in Salesforce Marketing Cloud to optimize customer jour...

Drive end-to-end execution of complex air travel product initiatives, translating objectives into clear requirements. Collaborate with cross-functional teams to ensure high-quality delivery and operat...

Grow your career with a dynamic team driving operational excellence and continuous improvement in maintenance management. Lead and develop a skilled team while ensuring facility safety, efficiency, an...

Engage with a dynamic sales team to shape growth strategies, enhance client relationships, and drive sales excellence across the restaurant and convenience store sectors, focusing on achieving ambitio...

Shape strategic relationships with key industrial clients, driving sales growth and collaboration. Manage account strategies to exceed targets, effectively bridging client needs and company offerings...

Join a dynamic team to lead strategic sourcing for food & beverage categories across venues. Drive procurement excellence, build supplier partnerships, and enhance operational efficiencies, while bala...

Take ownership of driving operational excellence across our Go-to-Market team. Partner with leadership to build frameworks, enable revenue growth, and deliver insights through comprehensive reporting...

Partner with us to drive client success and account growth through strategic media collaboration, ensuring seamless campaign execution and fostering long-term client relationships while balancing deta...

Champion financial performance by leading strategic guidance, managing budgets, and ensuring compliance. Drive team development and leverage innovation to enhance financial operations while delivering...

Accelerate progress at client satisfaction by serving as a strategic advisor, fostering key relationships, and driving improvements to optimize revenue cycle outcomes. Engage cross-functionally to enh...

Optimize supplier operational performance across multiple facilities by driving strategic initiatives, improving production processes, and enforcing best practices to ensure excellence in production o...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Drive customer satisfaction by managing accounts, enhancing user engagement, and identifying upsell opportunities in a fast-paced SaaS environment. Leverage relationship-building skills to boost reten...

Lead the implementation of safety programs across multiple wind and solar project sites, ensuring compliance and promoting a safe work environment for all team members and contractors. Collaborate wit...

Unlock potential by leading a team to enhance workplace experiences, optimize space, and ensure excellent service delivery for guests and employees while maintaining effective communication across ope...

Transform member service excellence by leading a dynamic contact center team, fostering development, ensuring compliance, and driving operational efficiency to achieve outstanding member satisfaction...

Take ownership of an elite household's operations, leading a team and optimizing service standards. Drive impactful management strategies, oversee property maintenance, and enhance communication, aimi...

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...

Transform local operations by driving high-quality service delivery and safety. This role involves managing daily functions, optimizing resource allocation, enhancing profitability, and fostering a pr...