Customer Service Manager Jobs in Berkeley, CA

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

Join a team that's focused on maximizing customer satisfaction through effective management of a Customer Service Representatives team, ensuring delivery commitments and seamless communication across...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Drive exceptional client service as you manage high-net-worth relationships, ensuring top-notch support and seamless onboarding while collaborating with teams to enhance client satisfaction and operat...

Transform your career by leading a dedicated sales team to achieve growth and operational excellence while mentoring others and building strong customer relationships for substantial rewards...

Engage in a dynamic leadership role overseeing sales performance, fostering relationships with customers, and mentoring your team to achieve operational excellence and growth. Ideal for ambitious indi...

Lead the sales team to exceed performance targets while driving business growth and delivering exceptional customer service. Mentor and develop team members, ensuring operational excellence in a dynam...

Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Shape exceptional guest experiences by leading the Front Office and Guest Services team, collaborating across departments to ensure operational excellence and memorable encounters that foster guest lo...

Help us manage key partnerships with strategic customers, driving growth and adopting automation. Leverage data insights to achieve measurable outcomes and facilitate high-impact executive engagements...

Manage and grow key customer accounts by building relationships and driving retention. As a trusted partner, you'll collaborate with internal teams to ensure customer success and identify expansion op...

Empower customer success by managing SLED accounts, fostering relationships, and driving account growth. Leverage your expertise to ensure clients maximize their technology investments while collabora...

Manage high-severity billing escalations, ensuring customer account reconciliation and resolution through cross-functional team leadership. Leverage analytical skills to drive governance and improveme...

Shape the success of client relationships by managing operational execution, driving project initiatives, and promoting Cotiviti's solutions. Collaborate across teams to enhance client satisfaction an...

Join a team that's dedicated to excellence in equipment service management. Lead hands-on repairs while guiding a skilled service team, ensuring high standards of maintenance and availability for cons...

Elevate client service excellence as a leader in security management. Drive relationships, operational insights, and continuous improvement to ensure client satisfaction and service quality at every t...

Lead the charge in delivering exceptional customer service for floor covering installations, ensuring seamless installations across Santa Clara County while diagnosing and resolving customer concerns...

Unlock potential by leading transformative customer solutions in a dynamic medical manufacturing environment. Drive team performance, improve processes, and enhance customer experiences while aligning...

Transform the service landscape by leading a dynamic maintenance team, ensuring exceptional performance, driving efficiency, and elevating customer satisfaction through effective management and innova...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Tackle managerial challenges in a fast-paced automotive service environment, ensuring operational excellence, customer satisfaction, and team leadership while driving efficiency and profitability for...