Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Technical Client Engagement Director
$120K - $150K *
Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...
Reposted 1 week ago
$150K - $170K *
Shape the future of communication strategies by leading diverse teams to enhance customer satisfaction and loyalty, while driving business growth through innovative communication initiatives and colla...
1 week ago
Director - Strategic Client Group
$157K - $213K *
Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...
3 days ago
$120K - $150K *
Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...
1 week ago
Engagement Director - Microsoft Azure
$200K - $240K *
Lead transformative engagements by ensuring client success and overseeing complex projects. Drive business outcomes, manage relationships, and enhance service delivery in a collaborative, results-orie...
2 weeks ago
Sr. Director, Client Strategy & Engagement
$130K - $180K *
Unlock transformative marketing strategies as a senior leader, driving impactful client programs. Leverage data insights to design scalable solutions that align brand vision with local market executio...
2 weeks ago
$120K - $150K *
Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...
2 days ago
$180K - $210K *
Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...
2 days ago
Director, Digital Workplace & End User Services
$138K - $247K *
Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...
1 week ago
$300K - $420K *
Champion new logo acquisition strategy across the East, leading complex sales cycles and forging strategic relationships. Manage a team of Account Executives to drive growth and success in a dynamic...
3 weeks ago
Senior Manager, Customer Experience Strategy
$126K - $202K *
Transform customer experience by leveraging AI to build a real-time customer insights platform. Drive data-driven decision-making and optimize customer journeys through effective program management an...
3 weeks ago
Director, Customer & Consumer Insights
$150K - $170K *
Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...
2 weeks ago
Product Management Director - Workforce Engagement
$135K - $398K *
Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...
6 days ago
Director, Digital Product (Remote)
$155K - $240K *
Join a team that's shaping the future of digital experience, driving product strategy, personalization, and AI innovation to engage customers in a seamless journey from awareness to action...
2 weeks ago
Director, Customer Success and Partnerships
$125K - $200K *
Shape the future of customer success and partnerships by driving revenue growth, enhancing client relationships, and establishing strategic frameworks, while collaborating cross-functionally to elevat...
1 month ago
Director, Executive & Internal Communications
$146K - $244K *
Champion transformative executive and internal communications strategies that shape leadership narratives and enhance employee engagement across diverse channels for maximum alignment and trust within...
2 days ago
Director, CX Platform & Data Strategy
$137K - $182K *
Pioneer impactful customer experiences by leading CX platforms and data strategy, ensuring seamless integration of analytics and customer insights to empower decision-making across the organization. D...
Reposted 2 days ago
Director, Product Management - Global Customer Experience
$245K - $260K *
Lead the charge in enhancing global digital customer experiences across web and mobile platforms. Define product vision and strategy to drive key commerce initiatives, optimize user engagement, and ch...
2 weeks ago
$120K - $150K *
Champion sales initiatives and foster client relationships to drive solutions in dedicated warehousing and logistics. Collaborate across teams to deliver targeted strategies that enhance client succes...
1 week ago
Director, Solution Engineering - US Corporate
$265K - $424K *
Champion a high-performing PreSales team to drive technical excellence and AI integration. Lead strategy execution across diverse teams to optimize corporate segment sales and enhance customer engagem...
3 days ago
$211K - $235K *
Shape our North American field marketing strategy, driving pipeline growth through innovative programs across diverse segments. Lead and develop a high-performing team while ensuring field initiatives...
1 week ago
Senior Manager, Customer Success
$180K - $225K *
Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...
1 week ago
Director, Lifecycle Marketing & CRM
$120K - $150K *
Manage and optimize customer journeys through CRM strategies across email, SMS, and loyalty programs. Lead automation initiatives, analytics reporting, and cross-functional collaboration to enhance cu...
2 weeks ago
Sr. Director, Customer Engagement & Loyalty
$200K - $220K *
Play a key role in enhancing customer loyalty through strategic CRM and lifecycle management, overseeing initiatives that grow engagement and brand connection while driving significant business outcom...
Reposted today
Director, Commercial Operations & Enterprise Accounts
$204K - $380K *
Lead the charge in driving enterprise growth by integrating business development, channel strategy, and revenue operations. Partner with cross-functional teams to implement data-driven strategies for...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.