Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $90K *

Join a team that's redefining guest experiences through innovative food and beverage initiatives. Lead a passionate group in implementing strategies that elevate hospitality, enhance community connect...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$84K - $116K *

Explore impactful strategies as a Customer Service Manager driving performance, enhancing customer satisfaction, and optimizing cross-functional operations within a dynamic multi-site environment...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Drive excellence in customer service by managing operations and enhancing team performance. Lead initiatives to improve client relationships, ensure compliance, and streamline processes, all while fos...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$85K - $100K *

Optimize customer service operations by leading a dynamic team, identifying improvements, and enhancing client satisfaction through effective management and training strategies...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Empower a high-performing customer service team by managing daily operations, training leaders, and driving continuous improvement to enhance service quality and efficiency. Resolve issues and ensure...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Empower teams to deliver exceptional customer service while managing operations and improving efficiencies. Drive performance excellence and foster a positive work environment in a dynamic customer-fo...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Manage customer service departments to develop a high-performing team, enhance customer satisfaction, and drive operational efficiency through coaching and process improvements. Lead initiatives to re...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Elevate customer satisfaction by managing diverse teams, enhancing service quality, and driving operational efficiency. Cultivate a high-performing environment focused on continuous improvement and cu...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Lead and empower customer service teams to deliver outstanding service. Drive daily operations, implement efficiency improvements and resolve escalated issues to enhance customer satisfaction and team...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Unlock potential by leading a dynamic customer service team, driving operational excellence and enhancing service quality to achieve exceptional customer satisfaction and operational efficiency...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Drive department efficiency and elevate customer service quality through effective monitoring, strategic problem-solving, and leadership of a dedicated team, ensuring alignment with company goals and...

Today

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Lead the charge in enhancing client service excellence within Wealth Management. You'll oversee operations, mentor teams, and collaborate across departments to optimize the client experience and meet...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$84K - $100K *

Contribute to operational excellence by shaping AI content strategies, enhancing knowledge management, and driving process improvements that empower customer service teams to deliver top-notch support...

Today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$84K - $100K *

Unlock operational excellence as a driver of content strategy and AI guidance. Collaborate across teams to enhance customer service and efficiency through innovative knowledge management and process i...

Today

  •   Less than 5 years exp.  •   Business Services

$134K - $173K *

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$67K - $150K *

Lead the charge in delivering exceptional customer service by managing a dynamic team of Customer Care Managers, driving performance excellence, and fostering relationships to enhance client satisfact...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K *

Engage in dynamic operations leadership to drive sales team performance, enhance client relationships, and implement strategic initiatives for business growth and client satisfaction in a high-paced e...

Toronto, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $150K *

Champion client relations by managing a diverse portfolio, driving account growth, and delivering exceptional service, while identifying improvement opportunities to enhance client properties effectiv...

Today

  •   Less than 5 years exp.  •   Business Services

$80K - $150K *

Grow your career with a pivotal role in managing client accounts, ensuring service excellence and driving revenue through upselling. Leverage your industry expertise and relationship-building skills t...

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $102K *

Champion continuous improvement initiatives and enhance customer experience by developing efficient processes, leading teams, and ensuring top-notch service quality through effective collaboration and...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Partner with us to enhance client relations and operational excellence. Lead on-site teams while ensuring service delivery, compliance, and team development to meet high client expectations and drive...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $90K *

Transform the workplace experience by leading integrated services that enhance employee engagement, operational excellence, and service delivery in a high-profile corporate environment, fostering a cu...

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$64K - $97K *

Shape outstanding customer experiences by overseeing operations in retail grocery. Take ownership of departmental performance, team development, and community engagement while driving operational exce...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Join our retail team to redefine customer service excellence, enhancing operations and community impact. Lead a diverse team, drive sales, ensure compliance, and foster development in a thriving envir...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Engage in building a culture of excellence as a Customer Service Manager, leading operations and team development in a fast-paced retail environment to achieve sales, service, and community impact goa...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.