Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$96K - $181K *

Help us redefine cybersecurity risk management by providing expert oversight and strategic guidance across technology services, ensuring robust defenses against emerging threats and aligning risk stra...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$96K - $181K *

Manage cybersecurity risk oversight, collaborating with business units to identify and mitigate risks in technology and AI systems. Provide expert guidance on security practices and ensure compliance...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$96K - $181K *

Analyze cybersecurity risks and provide independent oversight to enhance risk management strategies across technology services, ensuring alignment with business goals and compliance with regulatory st...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$96K - $181K *

Join a team that's redefining cybersecurity risk management by providing expert oversight and strategic guidance across technology and AI systems, ensuring robust defenses and compliance while fosteri...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$96K - $181K *

Drive cybersecurity risk oversight by evaluating and mitigating risks across technology services, ensuring compliance and strategic alignment with business goals while fostering collaboration with key...

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Lead the charge in establishing robust enterprise systems, overseeing strategy, platform selection, and team building to ensure seamless integration across manufacturing, finance, and compliance in a...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$85K - $110K *

Join a team that's driving financial excellence by optimizing revenue processes, ensuring accuracy in reporting, and collaborating across departments to enhance scalability and efficiency in a dynamic...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$102K - $178K *

Join a team that's driving operational excellence by bridging business and technical needs, ensuring seamless collaboration across departments to enhance client outcomes and support strategic initiati...

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$102K - $178K *

Unlock potential by serving as a key liaison across departments, driving solutions for business needs and technical issues while ensuring stakeholder engagement and operational effectiveness in a dyna...

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$67K - $110K *

Elevate operational efficiency by leading transformative initiatives in Fund Administration. Collaborate with cross-functional teams to implement AI and automation solutions, driving measurable improv...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Lead back-office operations to ensure accurate processing of client accounts and assets. Manage risk, drive efficiency, and support compliance while developing staff and enhancing processes in a fast...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$114K - $252K *

Shape the future of mission-critical software by leading Agile teams, defining product vision, and ensuring user needs are met through innovative solutions and effective collaboration with stakeholder...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$137K - $205K *

Drive growth and excellence in commercial operations by leading a dynamic team to deliver competitive quotations, enhance order quality, and foster collaboration across sales, engineering, and operati...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $110K *

Unlock potential by leading compliance initiatives for AML and KYC processes. Collaborate across teams to ensure regulatory adherence while enhancing investor relations in a dynamic environment focuse...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$134K - $165K *

Elevate Marketing Operations by modernizing workflows, enhancing documentation, and integrating AI solutions for scalability and efficiency across cross-functional teams...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$134K - $165K *

Unlock potential by transforming marketing operations through scalable systems and automated workflows. Collaborate cross-functionally to streamline processes, enhance data governance, and empower tea...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Transform operations by overseeing systems, compliance, and people management in a dynamic, international environment. Drive efficiency and sustainability while supporting a mission-driven team dedica...

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Reimagine compliance operations by leading our program's daily functions. You'll ensure effective onboarding, due diligence, and risk management while automating workflows to keep pace with our growin...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join us to lead a dynamic Information Security Operations team, enhancing security posture and managing incident response. Collaborate across departments to safeguard technology assets while mentoring...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$88K - $105K *

Champion the delivery of key Consumer Security projects, coordinating across teams to ensure timely, quality outcomes. Lead planning, execution, and reporting for the Guard Management Platform, drivin...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $105K *

Lead day-to-day delivery of key Consumer Security projects, coordinating across teams to ensure timely, quality outcomes. Manage planning, dependencies, and testing to support product readiness and op...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Lead the strategic direction and management of technology solutions in mortgage operations, ensuring seamless integration and operational excellence across key systems while collaborating with stakeho...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $105K *

Elevate operations by overseeing transportation and logistics, ensuring efficiency and compliance while collaborating with internal teams and external partners to optimize processes and drive profitab...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$95K - $105K *

Optimize transportation and logistics operations by overseeing daily activities, collaborating with internal and external partners, and implementing strategies to enhance efficiency and profitability...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$70K - $95K *

Engage as a Customer Success Manager, driving user adoption and retention while building strong relationships across sectors. Utilize your problem-solving skills to provide dedicated support and optim...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.