Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$80K - $95K *

Shape the future of business operations by enhancing processes, driving performance, and fostering collaboration across teams. Leverage your expertise to implement improvements and support strategic i...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $140K *

Transform regional operations by driving performance, managing P&L, and leading high-performing teams across multiple sites, ensuring superior customer satisfaction and compliance with safety standard...

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Optimize commercial strategies for large-scale power generation projects, overseeing bid development, contract negotiations, and risk management. Collaborate with stakeholders to ensure alignment with...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Drive client success by managing service delivery, optimizing account performance, and collaborating with internal teams to resolve issues. Leverage expertise in workers' compensation to enhance clien...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Empower client success by managing service delivery, optimizing account performance, and collaborating with internal teams to resolve challenges in workers' compensation and casualty claims, ensuring...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$65K - $103K *

Join a team that's dedicated to enhancing client onboarding processes. You'll oversee operations, manage relationships, and drive improvements across various financial products, ensuring a seamless ex...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Lead a dynamic team in securities operations, ensuring compliance and quality in check processing. Collaborate with various departments to enhance processes, manage escalations, and drive talent devel...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$79K - $153K *

Transform client relationships as you manage projects and optimize service for clearing broker-dealer clients. Collaborate across teams to enhance operational efficiency and deliver exceptional client...

Reposted 4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$79K - $153K *

Drive exceptional service and operational efficiency for broker-dealer clients by leading strategic initiatives, enhancing client relationships, and managing projects that optimize their overall exper...

Reposted 4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that's redefining sales operations by enhancing reporting and systems. You'll drive improvements, build dashboards, and ensure data accuracy, empowering the sales team to operate efficient...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $160K *

Join a team that's dedicated to delivering exceptional operational services within financial technology. Leverage your expertise in asset management to optimize processes and provide consulting suppor...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to client success by managing the implementation process, ensuring alignment on project expectations, and fostering strong relationships to drive satisfaction and trust fr...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $95K *

Empower client success by leading the implementation process, ensuring alignment on project expectations, and fostering strong relationships. Utilize analytical skills to navigate complex healthcare e...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $95K *

Join us in driving client success as you oversee onboarding and implementation processes, ensuring alignment and satisfaction through effective communication and strategic project management in a dyna...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $95K *

Join a team that's dedicated to client success by managing complex implementations, ensuring alignment on project goals, and fostering strong relationships. Leverage your expertise to guide clients th...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$95K - $115K *

Champion client success by leading implementation processes, ensuring alignment on goals, timelines, and product needs. Collaborate with teams to deliver tailored solutions and foster strong relations...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$88K - $105K *

Take ownership of client onboarding by coordinating implementation processes, ensuring alignment on project expectations, and fostering strong relationships to drive successful outcomes and client sat...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$70K - $105K *

Transform financial strategies by managing investments and executing risk management transactions within the Mortgage Finance team, ensuring optimal liquidity and supporting corporate cash management...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $105K *

Optimize go-to-market strategies by transforming customer insights and market data into actionable recommendations. Lead initiatives in customer intelligence, competitive analysis, and market research...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $86K *

Champion strategic influencer marketing initiatives, fostering client relationships and driving campaign success across multiple brands. Collaborate with cross-functional teams to deliver innovative s...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$81K - $138K *

Lead the development and execution of strategic goals for Pharmacy Benefits Management, ensuring client satisfaction and operational excellence while managing a team to enhance service delivery and dr...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$81K - $138K *

Drive the vision and strategy for Pharmacy Benefits Management, overseeing client services and ensuring satisfaction, performance, and profitability while leading a team to achieve business objectives...

San Diego, CARemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $125K *

Lead technology operations for global teams, optimizing systems and support. Collaborate on strategic AI solutions, ensuring compliance and enhancing workflows. Drive efficiency and innovation in a dy...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$71K - $103K *

Join a team that's dedicated to optimizing warehouse operations and leading a high-performing team. You'll oversee safety, efficiency, and inventory management while fostering a culture of excellence...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Unlock potential by leading a dynamic Client Service Consultant team while managing client accounts. Drive operational excellence, enhance workflows, and collaborate with custodians and internal teams...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.