Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$95K - $109K *

Lead analytics initiatives to enhance payment performance and mitigate fraud risk. Utilize advanced SQL and data visualization to drive strategic recommendations, optimize processes, and collaborate w...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Lead the charge in advancing carbon operations by driving MRV strategies, engaging stakeholders, and optimizing wastewater treatment initiatives to ensure effective carbon credit validation and sales...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Join a team that's driving innovation in carbon operations and wastewater management. You'll lead measurement, reporting, and verification strategies while engaging with stakeholders to enhance projec...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$85K - $98K *

Champion the future of payments analytics by leading macro-level insights to enhance authorization, reduce fraud, and optimize payment performance across diverse markets and channels, while collaborat...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Lead and enhance Mortgage Operations by driving efficiency, compliance, and customer service. Oversee loan processing, underwriting, and closing while fostering a high-performance team culture and ens...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$67K - $110K *

Elevate client relationships by overseeing Benefits Administration support, ensuring timely deliverables and high-quality service. Lead enrollment initiatives and address client concerns while fosteri...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$125K - $140K *

Join a team that's dedicated to managing onboarding cases end-to-end, ensuring quality and timely delivery while collaborating with global teams to enhance client experiences and operational efficienc...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Champion client success by driving account growth, managing key relationships, and ensuring satisfaction in the Banking sector. Utilize your IT services expertise and communication skills to achieve s...

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Drive customer adoption and satisfaction with Retail Lending solutions, ensuring value realization and proactive risk management. Champion post-sale experiences and collaborate cross-functionally to a...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Lead the charge in product planning and execution, collaborating with cross-functional teams to translate strategic goals into actionable roadmaps while ensuring transparency and efficiency in deliver...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that's dedicated to enhancing client relationships and driving service excellence. You'll manage complex client portfolios, ensuring seamless communication and collaboration across teams t...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Lead and manage complex projects with diverse stakeholders, ensuring alignment and success through effective planning, execution, and oversight of methodologies and deliverables while driving team eng...

Toronto, ONIn-Person

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate real-world evidence research for influenza vaccines by managing studies, analyzing data, and collaborating with stakeholders to ensure high-quality outcomes and compliance with regulatory stan...

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a dynamic team to manage Phase IV real-world evidence research on influenza vaccines. Lead studies, collaborate with experts, and ensure high-quality outcomes while navigating complex scientific...

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$122K - $165K *

Shape the future of partner readiness by developing and delivering enablement materials for Product Support Experts and Partner Customer Success teams, ensuring they are equipped to support accountant...

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$125K - $140K *

Manage day-to-day IT operations, leading the service desk team to ensure timely, high-quality technical support while driving continuous improvement and collaborating on broader technology initiatives...

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $115K *

Unlock your potential by leading efficient production operations, ensuring safety, quality, and timely delivery while fostering a high-performing workforce and driving continuous improvement in a coll...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Transform client relationships by providing exceptional service and guidance. Collaborate with a dedicated team to optimize private client practices while mentoring associates and managing renewals, e...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Accelerate client success by managing post-sale relationships, driving implementations, and leading executive engagements. Transition from hands-on project management to strategic account leadership...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $120K *

Join a team that's redefining customer experiences by leading product strategy and delivery for a dynamic contact center ecosystem. Drive measurable outcomes through agile practices and collaboration...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $105K *

Lead the design, deployment, and management of network infrastructure. Inspire and guide a team to enhance security and efficiency while overseeing day-to-day operations, performance, and budget monit...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Lead the charge in delivering exceptional service to private clients, fostering strong relationships, and mentoring team members while managing renewals and identifying sales opportunities in a dynami...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $83K *

Join a team that's dedicated to delivering exceptional workplace hospitality and employee experiences. As an operational leader, you'll oversee multiple client accounts, drive service excellence, and...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$160K - $190K *

Champion operational excellence by designing robust controls and managing risks. Collaborate with stakeholders to identify gaps, implement solutions, and lead a dynamic team focused on innovation and...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $190K *

Shape the future of operational risk management by leading a dynamic team, designing sustainable controls, and leveraging analytics to enhance governance. Collaborate with stakeholders to identify ris...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.