Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$135K - $175K *

Champion operational excellence by leading a dynamic team to drive strategic initiatives, enhance performance, and ensure compliance in a fast-paced environment focused on commercial lines. Make your...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $175K *

Lead the charge in optimizing operations across multiple regions, driving strategic initiatives, managing budgets, and fostering team development to enhance performance and customer satisfaction in th...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $175K *

Unlock potential by leading operations across regions, driving strategic initiatives, managing budgets, and fostering team development. Collaborate with leadership to enhance performance and ensure co...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive innovation in product development for the Global Banking Platform, leading end-to-end product life cycles while ensuring high-quality customer experiences through collaboration with cross-functi...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Empower innovation at a global banking platform by leading product lifecycle, defining customer value, and collaborating across teams to launch successful offerings while tracking key success metrics...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$81K - $95K *

Shape the future of operations by leading a dynamic team, driving process improvements, and ensuring exceptional client service in a fast-paced environment focused on operational excellence and team d...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Elevate your career by managing comprehensive HR operations, fostering employee relations, and ensuring compliance. Collaborate across teams while driving strategic initiatives and providing hands-on...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Champion operational excellence by leading the SDR Operations Center, enhancing workflows, and ensuring seamless support for global sales development teams. Drive efficiency and innovation through str...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $105K *

Champion operational excellence by leading production in a complex manufacturing facility. Drive safety, quality, and efficiency while managing multiple operations and fostering a culture of continuou...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$88K - $105K *

Lead the management of pharmaceutical programs, ensuring client satisfaction and operational excellence. Oversee daily activities, supervise staff, and drive strategic planning while maintaining stron...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Transform your career by leading client engagements and driving innovative Enterprise Technology Solutions. Leverage your expertise in Oracle EPM to build relationships, develop methodologies, and gui...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$149K - $171K *

Optimize customer engagement strategies for financial recovery, leading cross-functional teams to develop innovative product solutions that enhance user experience and drive business outcomes in a dyn...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$149K - $171K *

Lead the charge in enhancing customer engagement and product capabilities for those facing financial hardship. Collaborate with cross-functional teams to drive innovative, data-driven solutions that s...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$179K - $205K *

Reimagine customer engagement by leading product initiatives that enhance financial recovery experiences. Collaborate with cross-functional teams to drive innovative solutions and improve processes fo...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in delivering exceptional client services and marketing solutions by managing a team of account managers, optimizing processes, and fostering client relationships to drive successful o...

Reposted today

  •   5 - 7 years exp.  •   Business Services

$75K - $115K *

Engage clients by fostering strong relationships and ensuring seamless service delivery. Act as the primary contact for problem resolution, enhancing client retention and satisfaction through effectiv...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $115K *

Engage with clients to foster strong relationships, ensuring satisfaction and retention. Collaborate with internal teams to deliver exceptional service and support, driving operational excellence and...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $115K *

Empower client success by fostering strong relationships and ensuring seamless service delivery. Collaborate with internal teams to resolve issues and enhance client satisfaction, driving retention an...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $140K *

Lead the charge in transforming complex market data into actionable insights that drive revenue growth and enhance forecasting accuracy within a dynamic medical device organization, partnering with cr...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$115K - $135K *

Support HR operations by managing performance programs, HRIS, and talent acquisition. Collaborate with leaders to enhance engagement and compliance while developing resources for franchise owners. Dri...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Advance your career by leading utility construction projects and managing client relationships. Utilize your expertise in construction management to ensure project success while fostering a collaborat...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Elevate client satisfaction by leading utility construction projects, ensuring quality execution and safety compliance while managing a diverse team and fostering strong client relationships for optim...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$96K - $136K *

Join a dynamic team to oversee operational risk management across corporate functions, ensuring effective implementation of risk frameworks and practices while fostering collaboration and understandin...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$137K - $215K *

Engage with cross-functional teams to lead complex operational initiatives, translating strategic priorities into actionable plans. Drive governance, risk management, and performance monitoring to enh...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$95K - $109K *

Lead analytics initiatives to enhance payment performance and mitigate fraud risk. Utilize advanced SQL and data visualization to drive strategic recommendations, optimize processes, and collaborate w...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.