Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$105K - $115K *

Unlock the potential of client loyalty through strategic project management and innovative gifting initiatives. Collaborate with HQ and regional teams to enhance client experiences and drive retention...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $140K *

Strategize and lead transformational projects that enhance client experience, drive operational efficiencies, and foster innovation. Collaborate across teams and manage project execution to ensure suc...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $170K *

Pioneer innovative sales operations strategies, enhancing efficiency and effectiveness. Collaborate with leadership to drive planning, forecasting, and process improvements, ensuring a seamless sales...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $151K *

Drive the evolution of digital payment capabilities in Wealth Management, managing products and client journeys across ACH, wires, and transfers. Collaborate with cross-functional teams to enhance cli...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $146K *

Elevate incident and release management to ensure key technology operations run smoothly. You will coordinate responses to critical incidents, improve existing processes, and foster team training for...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $190K *

Join a team that's driving growth in alternative investments by managing fund operations, investor relations, and marketing strategies. Collaborate with top-tier partners to enhance our evergreen port...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Innovate payment solutions by driving platform expansion and modernizing infrastructure, focusing on advanced capabilities and robust partnerships to enhance operational efficiency and user experience...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Take ownership of satellite operations, driving mission planning, anomaly response, and long-term success. Collaborate with teams to develop effective processes and products that adapt to mission need...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$63K - $109K *

Optimize facility operations by leading a dedicated team, managing resources, and driving continuous improvement initiatives to enhance service delivery and operational efficiency across campus enviro...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Join a dynamic team to define and execute innovative payment infrastructure strategies, enhancing capabilities through cutting-edge technologies and partnerships. Lead cross-functional initiatives to...

Atlanta, GARemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$72K - $90K *

Empower client relationships by providing exceptional support to Financial Advisors and teams. This role involves managing client inquiries, executing transactions, and enhancing service delivery whil...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the operational management of a high-performing Cabin Services team, ensuring exceptional service delivery and team development while collaborating across departments to enhance efficiency and Ow...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $150K *

Engage clients by driving renewals and expansion strategies, fostering strong relationships while achieving revenue growth through upselling and cross-selling within a team-centric environment focused...

Reposted today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$92K - $197K *

Drive client retention strategies by analyzing feedback, addressing service challenges, and executing proactive engagement plans. Collaborate with cross-functional teams to enhance client satisfaction...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$92K - $197K *

Elevate client retention strategies by leading cross-functional teams to enhance satisfaction and loyalty. Drive proactive engagement, analyze trends, and implement solutions that protect revenue and...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$92K - $197K *

Join a team that's dedicated to enhancing client relationships and retention. Drive strategic initiatives, analyze feedback, and collaborate across functions to deliver exceptional service and ensure...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$92K - $197K *

Lead the charge in enhancing client retention strategies, driving satisfaction and loyalty through proactive engagement, data analysis, and cross-functional collaboration to ensure long-term business...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$92K - $197K *

Shape client retention strategies by enhancing relationships, improving satisfaction, and driving long-term loyalty. Collaborate with teams to analyze feedback, address challenges, and implement proac...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Empower mid-market clients by building lasting relationships and driving IT solutions. Own the full sales cycle, from prospecting to delivery, while collaborating with internal teams to ensure client...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's redefining clinical engineering operations, overseeing multi-site performance and budgets while driving impactful results and developing talent to enhance patient care and operation...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $175K *

Lead the charge in modernizing backend systems for Investment Management applications, leveraging cloud-native architecture and AI-assisted development to enhance software quality, scalability, and op...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $280K *

Drive innovation by building scalable solutions for clients, shaping product strategy, and collaborating across teams. Leverage AI to enhance user experiences and establish foundational processes in a...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $280K *

Champion innovation by leading the development of impactful products from concept to scale. Collaborate with clients and cross-functional teams to shape foundational strategies in cutting-edge AI solu...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $280K *

Shape the future of financial solutions by driving innovative products from concept to launch. Collaborate with clients and cross-functional teams to establish cutting-edge strategies in AI, impacting...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $280K *

Drive innovation as you build scalable solutions for diverse clients, shaping foundational strategies in product and business. Collaborate with cross-functional teams to redefine user experiences and...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.