Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.
Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.
Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.
Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.
Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.
$105K - $115K *
Unlock the potential of client loyalty through strategic project management and innovative gifting initiatives. Collaborate with HQ and regional teams to enhance client experiences and drive retention...
1 week ago
Client Experience Strategic Project Management, AVP - State Street Investment Management
$80K - $140K *
Strategize and lead transformational projects that enhance client experience, drive operational efficiencies, and foster innovation. Collaborate across teams and manage project execution to ensure suc...
Reposted 3 weeks ago
$70K - $170K *
Pioneer innovative sales operations strategies, enhancing efficiency and effectiveness. Collaborate with leadership to drive planning, forecasting, and process improvements, ensuring a seamless sales...
4 weeks ago
Product Manager - Money Movement
$88K - $151K *
Drive the evolution of digital payment capabilities in Wealth Management, managing products and client journeys across ACH, wires, and transfers. Collaborate with cross-functional teams to enhance cli...
Today
Incident and Release Manager FCC
$135K - $146K *
Elevate incident and release management to ensure key technology operations run smoothly. You will coordinate responses to critical incidents, improve existing processes, and foster team training for...
Reposted 2 weeks ago
Product Manager - Vice President
$160K - $190K *
Join a team that's driving growth in alternative investments by managing fund operations, investor relations, and marketing strategies. Collaborate with top-tier partners to enhance our evergreen port...
1 week ago
$120K - $145K *
Innovate payment solutions by driving platform expansion and modernizing infrastructure, focusing on advanced capabilities and robust partnerships to enhance operational efficiency and user experience...
Reposted 6 days ago
$110K - $130K *
Take ownership of satellite operations, driving mission planning, anomaly response, and long-term success. Collaborate with teams to develop effective processes and products that adapt to mission need...
Reposted 1 week ago
$63K - $109K *
Optimize facility operations by leading a dedicated team, managing resources, and driving continuous improvement initiatives to enhance service delivery and operational efficiency across campus enviro...
1 week ago
$120K - $145K *
Join a dynamic team to define and execute innovative payment infrastructure strategies, enhancing capabilities through cutting-edge technologies and partnerships. Lead cross-functional initiatives to...
6 days ago
Registered Client Service Associate
$72K - $90K *
Empower client relationships by providing exceptional support to Financial Advisors and teams. This role involves managing client inquiries, executing transactions, and enhancing service delivery whil...
3 weeks ago
$80K - $95K *
Lead the operational management of a high-performing Cabin Services team, ensuring exceptional service delivery and team development while collaborating across departments to enhance efficiency and Ow...
1 week ago
$70K - $150K *
Engage clients by driving renewals and expansion strategies, fostering strong relationships while achieving revenue growth through upselling and cross-selling within a team-centric environment focused...
Reposted today
(BCS) Client Retention Strategy Manager, Regional
$92K - $197K *
Drive client retention strategies by analyzing feedback, addressing service challenges, and executing proactive engagement plans. Collaborate with cross-functional teams to enhance client satisfaction...
5 days ago
(BCS) Client Retention Strategy Manager, Regional
$92K - $197K *
Elevate client retention strategies by leading cross-functional teams to enhance satisfaction and loyalty. Drive proactive engagement, analyze trends, and implement solutions that protect revenue and...
5 days ago
(BCS) Client Retention Strategy Manager, Regional
$92K - $197K *
Join a team that's dedicated to enhancing client relationships and retention. Drive strategic initiatives, analyze feedback, and collaborate across functions to deliver exceptional service and ensure...
5 days ago
(BCS) Client Retention Strategy Manager, Regional
$92K - $197K *
Lead the charge in enhancing client retention strategies, driving satisfaction and loyalty through proactive engagement, data analysis, and cross-functional collaboration to ensure long-term business...
5 days ago
(BCS) Client Retention Strategy Manager, Regional
$92K - $197K *
Shape client retention strategies by enhancing relationships, improving satisfaction, and driving long-term loyalty. Collaborate with teams to analyze feedback, address challenges, and implement proac...
5 days ago
Client Manager - Commercial, Mid-Market - Tampa Area
$100K - $120K *
Empower mid-market clients by building lasting relationships and driving IT solutions. Own the full sales cycle, from prospecting to delivery, while collaborating with internal teams to ensure client...
1 week ago
$80K - $95K *
Join a team that's redefining clinical engineering operations, overseeing multi-site performance and budgets while driving impactful results and developing talent to enhance patient care and operation...
1 week ago
$150K - $175K *
Lead the charge in modernizing backend systems for Investment Management applications, leveraging cloud-native architecture and AI-assisted development to enhance software quality, scalability, and op...
1 week ago
$180K - $280K *
Drive innovation by building scalable solutions for clients, shaping product strategy, and collaborating across teams. Leverage AI to enhance user experiences and establish foundational processes in a...
Reposted 1 week ago
$180K - $280K *
Champion innovation by leading the development of impactful products from concept to scale. Collaborate with clients and cross-functional teams to shape foundational strategies in cutting-edge AI solu...
Reposted 1 week ago
$180K - $280K *
Shape the future of financial solutions by driving innovative products from concept to launch. Collaborate with clients and cross-functional teams to establish cutting-edge strategies in AI, impacting...
Reposted 1 week ago
$180K - $280K *
Drive innovation as you build scalable solutions for diverse clients, shaping foundational strategies in product and business. Collaborate with cross-functional teams to redefine user experiences and...
Reposted 1 week ago
What is a Client Operations Manager?
A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.
What does a Client Operations Manager do day to day?
Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.
What qualifications are commonly required for Client Operations Manager jobs?
Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.
How much do Client Operations Managers earn?
Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.
Where can I find Client Operations Manager jobs paying $100,000 or more?
Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.