Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$110K - $130K *

Join a team that's shaping the future of insurance products by leading strategic initiatives, collaborating with cross-functional teams, and leveraging AI tools to enhance product delivery and stakeho...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's shaping the future of insurance products by leading strategic initiatives and collaborating with cross-functional teams to deliver innovative solutions grounded in user feedback and...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$65K - $115K *

Lead operational support for hedge fund clients, managing trade lifecycle activities and ensuring accurate reconciliation. Enhance client relationships while collaborating across teams in a fast-paced...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$65K - $115K *

Engage in comprehensive middle office operations, managing trade lifecycle activities and client relationships for hedge fund clients in a dynamic global environment while ensuring accurate operationa...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion the growth of AI productivity by developing service offerings, leading strategic engagements, and guiding clients in adopting Microsoft Copilot and generative AI technologies. Drive transform...

Montreal, QCIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that's driving operational excellence in a fast-paced fulfillment center. Lead daily operations, enhance productivity, and foster talent development while ensuring customer satisfaction an...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $150K *

Lead the charge in building a robust revenue engine for a new Home & Auto insurance unit. Design and implement CRM systems, optimize sales processes, and enhance data-driven decision-making to support...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $100K *

Join us to streamline operations and enhance team efficiency in a dynamic AI startup. Collaborate closely with leadership, manage projects, and contribute to a vibrant office culture while paving your...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $110K *

Join a team that's dedicated to enhancing client relationships and supporting the US Sales Team. You'll manage client inquiries, maintain CRM records, and coordinate strategic initiatives to drive eff...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$73K - $107K *

Elevate your career by managing logistics and client relationships while driving operational excellence and continuous improvement initiatives. Lead a team to achieve key performance indicators and be...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$108K - $162K *

Champion operational excellence by streamlining quote-to-cash processes, collaborating with Sales, Finance, and Legal to ensure accurate deal structuring and timely execution, while enhancing systems...

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$90K - $110K *

Join our Finance Application Operations team to manage FIBRS, enhance financial systems, and drive efficiencies. Collaborate with business partners as a subject matter expert to identify requirements...

Toronto, ONIn-Person

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$112K - $188K *

Join a team that's dedicated to optimizing fulfillment operations, ensuring service-level excellence from dock to door. This hands-on role drives performance, educates partners, and leads operational...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Optimize global BPO operations by driving performance, quality, and continuous improvement. Collaborate with cross-functional teams to ensure high-quality service delivery and compliance while managin...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Drive operational excellence by overseeing home delivery services, ensuring timely execution and customer satisfaction through effective route planning and relationship management with contract carrie...

Pennsylvania, USRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$152K - $196K *

Transform compliance and quality in regulatory affairs by leading strategic operations, ensuring timely approvals, and optimizing submission processes for medical devices and pharmaceuticals across gl...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead the charge in delivering high-quality modular manufacturing solutions. Drive operational excellence, develop top talent, and ensure project success through strategic oversight and cross-functiona...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $85K *

Lead the charge in operational excellence by managing multiple client sites, ensuring high service quality, and fostering strong relationships. Drive client satisfaction and retention while overseeing...

Markham, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Staffing

$95K - $120K *

Elevate client success by leading end-to-end product rollouts, ensuring seamless coordination across teams. Drive project visibility and accountability while fostering strong stakeholder relationships...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Unlock potential by managing middle market commercial insurance accounts, fostering client relationships, and driving new business initiatives while navigating industry changes and ensuring comprehens...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $192K *

Oversee the operational readiness and support of client-facing platforms, managing a distributed team to drive incident resolution and governance. Collaborate with stakeholders to enhance processes an...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $192K *

Champion operational excellence by leading a dynamic support team, ensuring stability and readiness of client-facing platforms. Drive incident resolution, manage change governance, and deliver executi...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $192K *

Lead the charge in enhancing operational readiness and support for advisor- and client-facing platforms. Manage a distributed team, drive incident resolution, and communicate insights to senior leader...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $110K *

Innovate and drive operational excellence in property management. Collaborate with leadership to enhance processes, manage projects, and ensure accountability across teams. Bring energy and ownership...

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $115K *

Analyze and optimize operational processes to enhance efficiency and support data-driven strategies across global go-to-market teams, collaborating closely with cross-functional units to drive sustain...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.