Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$100K - $120K *

Deliver exceptional project execution and operational support for data center infrastructure, leading teams and coordinating resources to ensure successful outcomes across multiple projects in a dynam...

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$152K - $209K *

Transform creative operations by leading high-velocity marketing initiatives. Collaborate with cross-functional teams to optimize workflows, ensuring timely delivery of high-quality assets while drivi...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Accelerate cybersecurity defense by monitoring networks, investigating breaches, and implementing security measures to safeguard information. Collaborate with teams to identify vulnerabilities and enh...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$109K - $136K *

Elevate operational excellence by executing strategic initiatives, driving cross-functional programs, and leveraging data insights to enhance efficiency and scalability within a dynamic environment...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$123K - $197K *

Drive your career with a dynamic team focused on operational transformation, leveraging analytical skills and process improvement methodologies to enhance profitability and efficiency for diverse clie...

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$123K - $197K *

Unlock potential by leading operational transformations through strategic analysis, process reengineering, and continuous improvement initiatives. Collaborate with clients to enhance profitability and...

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$123K - $197K *

Transform operational challenges into strategic solutions by leading process improvements and financial analyses. Collaborate with clients to enhance profitability through innovative methodologies lik...

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$123K - $197K *

Unlock potential by leading operational transformations through strategic analysis, process reengineering, and continuous improvement initiatives. Collaborate with clients to enhance profitability and...

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$123K - $197K *

Lead the charge in operational transformation by managing analysis, strategy development, and continuous improvement initiatives to enhance profitability and efficiency for clients across various indu...

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$114K - $194K *

Unlock potential by executing product strategy for a firmwide case management tool. Collaborate across teams to enhance service delivery, prioritize enhancements, and ensure continuous improvement whi...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$97K - $195K *

Transform compliance and operational risk oversight by ensuring adherence to policies, assessing risks, and driving solutions. Collaborate with stakeholders to enhance processes and mitigate risks eff...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$97K - $195K *

Reimagine compliance and operational risk oversight by assessing and enhancing processes within Front Line Units. Collaborate with stakeholders to ensure adherence to policies while identifying and mi...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$87K - $157K *

Champion operational excellence by leading cross-functional teams to enhance business strategies and drive data-driven insights, ensuring quality and efficiency in regulated communications. Grow your...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$72K - $120K *

Empower operational excellence across 20 financial centers by championing customer experience, compliance, and process improvements. Collaborate with managers to ensure effective communication and emp...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$67K - $94K *

Lead the charge in operational excellence by managing logistics and events, ensuring seamless execution across projects. Collaborate with teams to create meaningful experiences that foster community a...

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $240K *

Drive innovative solutions as you lead a skilled team in executing DevOps and Infrastructure strategies, ensuring quality and performance across global payment platforms through collaboration and empo...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$108K - $162K *

Join a dynamic team to enhance deal operations, ensuring accurate quote-to-cash processes. Collaborate with Sales, Finance, and Legal to streamline workflows and support a growing global sales organiz...

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$78K - $138K *

Drive client success by managing projects from planning to completion, ensuring alignment across teams and stakeholders. Utilize strong organizational and communication skills to enhance client experi...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $138K *

Lead the charge in managing client-focused projects from planning to completion. Collaborate with cross-functional teams to ensure timely delivery and a positive client experience while driving accoun...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $138K *

Drive client-focused projects from planning to completion, ensuring alignment across teams. Utilize strong project management skills to monitor progress, mitigate risks, and enhance client experiences...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $138K *

Transform client experiences by managing projects from inception to completion. Collaborate with cross-functional teams to ensure timely delivery and alignment with objectives, while enhancing process...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $116K *

Partner with us to enhance client relationships and drive revenue growth through exceptional account management, strategic service delivery, and proactive communication, ensuring customer satisfaction...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $95K *

Unlock potential by leading technology-driven solutions to enhance Capital Markets processes. Drive automation, analytics, and data integration to improve efficiency and support strategic decision-mak...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Drive excellence in managed services by leading support teams, ensuring service delivery, and enhancing client satisfaction. Collaborate across departments to maintain system health and improve operat...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Transform managed services delivery by leading support teams, ensuring client satisfaction, and driving operational excellence. Collaborate across departments to enhance service quality and implement...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.