Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$150K - $180K *

Transform client operations by leading complex issue resolution, enhancing service delivery, and driving process improvements. Leverage financial expertise to support major clients and foster strong r...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Transform your career by leading the design and deployment of a cutting-edge technology stack. Drive the modernization of Open Source Intelligence operations while ensuring platform reliability and fo...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$92K - $156K *

Empower client operations by managing risk, ensuring compliance, and enhancing service quality. Lead a team to optimize workflows and foster client relationships while driving operational excellence i...

Today

  •   11 - 15 years exp.  •   Finance & Insurance

$116K - $174K *

Champion the optimization of Professional Services operations by driving Certinia's strategy, enhancing analytics, and collaborating with IT to ensure effective system administration and process impro...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$116K - $174K *

Champion operational excellence by driving the effectiveness of a key Professional Services platform. Collaborate with IT and stakeholders to enhance processes, deliver insights, and support strategic...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$116K - $174K *

Drive the strategy and effectiveness of a key Professional Services platform, enhancing operations through analytics and process improvements. Collaborate with IT and stakeholders to optimize system p...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$117K - $138K *

Lead the charge in overseeing a team that delivers expert accounting and investor services, ensuring seamless operations and client satisfaction while proactively managing risks and resolving complex...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$64K - $120K *

Engage with clients to manage insurance accounts under $20,000, ensuring exceptional service and effective communication. Design and negotiate insurance programs while overseeing daily operations and...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $120K *

Shape client relationships by understanding their business needs and risk strategies. Drive revenue growth through effective insurance solutions, policy evaluations, and proactive client service, ensu...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$64K - $120K *

Engage with clients to understand their business needs and risk management strategies. Drive revenue growth by coordinating coverage, servicing accounts, and ensuring high-quality client interactions...

Anchorage, AKRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$64K - $120K *

Join a team that manages client accounts under $20,000, providing tailored insurance solutions, overseeing renewals, and ensuring exceptional service while collaborating with clients and carriers to m...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$76K - $97K *

Drive account growth and customer retention by managing relationships, identifying opportunities, and collaborating across teams to meet global IT needs. Leverage data insights to enhance client strat...

Concord, NHRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Advance clinical operations by managing staff and programs, ensuring effective service delivery and compliance. Collaborate with leadership to enhance health initiatives and drive growth in clinical r...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Transform client relationships in the Oil & Gas sector by driving growth, enhancing satisfaction, and leading strategic initiatives. Collaborate with diverse teams to optimize account performance and...

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Shape the future of client service by leading a dynamic team in RIA operations. Drive scalable processes, ensure compliance, and enhance client experiences while fostering a culture of excellence and...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Champion quality control and operational risk management by executing reviews, identifying issues, and collaborating with senior leadership to enhance processes and controls in a dynamic financial ser...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Drive client satisfaction by resolving complex operational issues and enhancing service delivery. Collaborate with clients to identify needs and provide tailored solutions, ensuring a seamless experie...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Shape the future of client operations by resolving complex issues, enhancing service quality, and driving process improvements to elevate the client experience within a specialized team...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a dynamic team as you lead and develop Client Service Representatives, enhancing client satisfaction and operational efficiency. Drive process improvements and collaborate across departments to s...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate operational efficiency by guiding Field Engineering teams across locations, resolving complex issues, and ensuring seamless support for hardware and software upgrades while managing resources...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in providing strategic direction and support across multiple locations, ensuring effective problem resolution and resource allocation while enhancing client and team collaboration...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join us to drive operational strategy and performance for high-value banking and fintech partners. Collaborate cross-functionally to enhance payment solutions, ensuring partners are operationally stab...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Elevate the customer journey by managing tools and processes that enhance the customer experience. Lead initiatives across teams to optimize operations, drive product adoption, and ensure seamless col...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Lead the charge in operational excellence and strategic governance within a global Product function, driving financial performance and cross-functional initiatives to enhance decision-making and organ...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Build and lead a high-performing team in Trader Desktop and Voice Support, ensuring seamless service delivery across trading floors while managing operations, risk, and compliance with technology and...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.