Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$100K - $130K *
Drive the strategy and management of software applications, ensuring alignment with business goals. Oversee project lifecycles, optimize user satisfaction, and enhance workflows while leading a dedica...
1 week ago
Microsoft Dynamics 365 & Copilot Technical Lead
$125K - $150K *
Transform enterprise solutions by leading the design and delivery of Microsoft Dynamics 365 and AI applications. Collaborate with teams to ensure scalable, secure, and innovative implementations that...
3 weeks ago
$80K - $95K *
Champion innovative application development and integration solutions, enhancing business processes through Microsoft technologies. Collaborate with stakeholders to deliver high-quality software while...
Reposted 6 days ago
Engineer/Sr Engineer, IT Software
$95K - $115K *
Architect integrated systems that empower cross-functional teams to deliver scalable, reliable solutions. Mentor junior engineers, solve technical challenges, and drive initiatives to enhance performa...
Today
Associate, Technical Development - SAP Business AI
$74K - $152K *
Join a dynamic team to support SAP Consulting projects, enhance AI solutions, and contribute to client workshops. Leverage your technical skills in a collaborative environment to drive operational eff...
Today
$79K - $119K *
Transform health data into insights by collaborating with researchers and programmers. Utilize SAS for data management and statistical analysis, contributing to impactful health policy research across...
2 weeks ago
IT Senior SAP Business Analyst, Global Labeling Solutions
$90K - $120K *
Drive global labeling solutions by bridging business needs with IT systems. This role involves analyzing and optimizing SAP processes, ensuring compliance, and fostering collaboration across teams to...
4 weeks ago
IT Senior SAP Business Analyst, Global Labeling Solutions
$90K - $120K *
Grow your career with a role that enhances global labeling solutions by optimizing SAP processes, collaborating across teams, and driving continuous improvements to ensure efficient and compliant labe...
4 weeks ago
IT Senior SAP Business Analyst, Global Labeling Solutions
$90K - $120K *
Optimize global labeling solutions by analyzing processes, gathering requirements, and collaborating with cross-functional teams. Drive improvements in SAP systems to enhance compliance and operationa...
4 weeks ago
SAP Analyst, Data Center Products (Overland Park, Kansas (KS), US, 66213)
$88K - $105K *
Unlock SAP solutions by defining and supporting business processes for manufacturing and order-to-cash operations. Collaborate with cross-functional teams to enhance efficiency and drive growth in the...
Reposted yesterday
$87K - $114K *
Deliver high-quality software as a Quality Assurance Analyst, collaborating with cross-functional teams to enhance testing strategies and ensure robust fintech solutions for a global payment platform...
Today
$87K - $114K *
Shape the future of quality assurance in fintech by collaborating with agile teams to enhance software testing and automation, ensuring robust and secure payment solutions that impact users globally...
Today
$110K - $130K *
Analyze healthcare operations and drive strategic initiatives to enhance collaboration between DoD and VA. Leverage extensive Military Health System experience to improve resource sharing and program...
Today
Technical Support Specialist (Engineer Systems 3) - 30391
$90K - $103K *
Shape the future of military training by leading LVC event planning and technical execution. Collaborate across teams to enhance system interoperability, ensuring mission readiness through integrated...
Reposted 1 week ago
Trading Operations Technical Lead
$123K - $176K *
Advance your career by leading trading operations, ensuring compliance, and enhancing team capabilities. Collaborate across regions to optimize performance and drive continuous improvement in a dynami...
2 weeks ago
$94K - $120K *
Optimize internal operations by developing and maintaining applications, collaborating with architects, and driving continuous improvement in a dynamic environment. Take ownership of technical challen...
Reposted today
$88K - $119K *
Lead the charge in Tier 2 service desk operations, overseeing end-user support and hardware asset management in a dynamic IT environment. Ensure efficient incident resolution and maintain high service...
1 week ago
Technical Analyst, ServiceNow CMDB / ITSM
$80K - $95K *
Join our team to support ITSM processes and enhance service delivery. Drive process maturity and optimize solutions while ensuring operational stability and customer satisfaction across the service li...
6 days ago
Technical Analyst, ServiceNow CMDB / ITSM
$80K - $95K *
Collaborate to enhance ITSM processes and governance, ensuring reliable service delivery and operational stability. Drive process maturity through data insights and automation, while supporting end us...
6 days ago
Business Systems Analyst (Banking)
$110K - $130K *
Unlock your potential as a Business Systems Analyst, bridging Risk and Data teams. Drive risk-model score ingestion into Snowflake, manage Agile ceremonies, and ensure seamless data governance in a dy...
2 days ago
Senior Business Applications Analyst - Point Solutions
$96K - $128K *
Elevate business efficiency by analyzing and managing non-ERP applications. Collaborate with cross-functional teams to implement solutions, enhance processes, and ensure application security and suppo...
Reposted 3 days ago
Biomedical Technician / Equipment Support Specialist - Information Systems
$75K - $90K *
Manage the reliability and safety of networked medical equipment, ensuring optimal functionality through maintenance, inspections, and cybersecurity protocols. Collaborate with IT teams to enhance pat...
2 weeks ago
Biomedical Technician / Equipment Support Specialist - Information Systems
$75K - $90K *
Contribute to the safety and functionality of networked medical equipment by performing maintenance, inspections, and cybersecurity measures. Collaborate with healthcare teams to enhance patient care...
2 weeks ago
Biomedical Technician / Equipment Support Specialist - Information Systems
$75K - $90K *
Join our dynamic healthcare team as a Biomedical Equipment Technician, ensuring the reliability and safety of networked medical devices through maintenance, inspections, and cybersecurity measures, wh...
3 weeks ago
Biomedical Technician / Equipment Support Specialist - Information Systems
$75K - $90K *
Transform healthcare by ensuring the reliability and safety of networked medical equipment. Collaborate with IT and clinical teams to maintain high standards of patient care through effective preventi...
3 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.