Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Lead Application Analyst Certified - Epic Beaker
$95K - $115K *
Empower your career by leading application support and implementation efforts. Collaborate with teams to enhance operational efficiencies and manage customer expectations while mentoring junior analys...
6 days ago
Application Systems Analyst II
$80K - $95K *
Join a team that's dedicated to enhancing healthcare systems by analyzing and optimizing clinical applications. Collaborate with stakeholders to ensure effective software solutions and support seamles...
1 week ago
Tier 2 Service Desk Technician
$62K - $141K *
Empower mission success by providing expert Tier 2 support in a dynamic IT environment. Collaborate with a skilled team to troubleshoot and enhance technology solutions for critical DoD operations, en...
1 week ago
$135K - $155K *
Lead IT support initiatives, optimizing end-user experience and governance across a diverse application landscape, while mentoring junior team members and establishing robust support standards...
1 month ago
$80K - $95K *
Join a dynamic team to analyze business needs, document requirements, and drive process improvements. Collaborate with stakeholders and technical teams to deliver actionable solutions that enhance eff...
Today
$76K - $107K *
Join our dynamic IT team to provide advanced technical support in a fast-paced manufacturing environment. You'll troubleshoot complex issues, manage critical systems, and enhance productivity through...
3 weeks ago
Senior Applications Systems Programmer Analyst - ERP, Hybrid
$95K - $115K *
Champion innovative solutions by independently developing and analyzing systems. Lead projects from inception to completion while mentoring peers and enhancing operational efficiency through effective...
3 weeks ago
Web Developer – Application Support & Systems Testing
$80K - $95K *
Empower our team by developing and maintaining web applications that enhance user experience and support critical health programs. Collaborate with stakeholders to ensure seamless integration and robu...
3 weeks ago
$95K - $115K *
Optimize HR operations by overseeing and enhancing HRIS systems, ensuring data integrity, and driving process improvements. Collaborate across departments to implement upgrades and provide analytical...
2 weeks ago
$95K - $115K *
Elevate your career by optimizing HRIS systems to enhance organizational efficiency. Collaborate with HR and IT to ensure data integrity, lead system upgrades, and drive process improvements that supp...
2 weeks ago
$120K - $145K *
Engage as a trusted technical expert, empowering diverse clients to maximize their data. Lead evaluations, mentor junior engineers, and influence product direction while collaborating across teams in...
Reposted 3 weeks ago
Sr IT Application Support Specialist
$96K - $126K *
Join a team that's pivotal in managing cloud-based IT application support, ensuring seamless service delivery through effective oversight of third-party providers, and collaborating with stakeholders...
Reposted 2 days ago
$95K - $115K *
Transform business needs into actionable insights by leveraging strong SQL skills. Collaborate with stakeholders to document workflows, validate data, and ensure seamless system transitions during mod...
5 days ago
.Net Developer (Production Support Role)
$90K - $96K *
Support and enhance critical applications as a .NET Developer in a 24x7 environment. Engage in L1 and L2 support, troubleshoot issues, and implement minor enhancements to ensure optimal application pe...
6 days ago
$80K - $95K *
Shape the future of Supplemental Insurance by gathering requirements, translating workflows into AI-ready assets, and collaborating with cross-functional teams to enhance AI solutions across various p...
Today
Analyst/Programmer II - Baltimore Police Department
$65K - $106K *
Join a team that's dedicated to systems design and programming, contributing to a variety of projects. This role involves moderate supervision and requires strong analytical skills to develop and main...
1 week ago
Software Support Subject Matter Expert (SME)
$80K - $100K *
Lead the charge in providing technical configuration management support, ensuring software integrity and consistency across multiple projects. Collaborate with teams to document testing results and fa...
2 days ago
$95K - $115K *
Pioneer innovative solutions as an Appian Developer, driving modernization and cloud transformation. Collaborate with teams to enhance applications, optimize processes, and ensure high-quality coding...
5 days ago
Security Operations Engineer II
$130K - $186K *
Drive security excellence by analyzing, implementing, and monitoring robust security systems to protect organizational assets. Collaborate with teams to enhance security protocols and respond to evolv...
2 weeks ago
Business Systems Support Analyst III
$80K - $95K *
Champion the integration of business systems by collaborating with teams, analyzing processes, and enhancing software performance. Drive effective communication between business units and IT, ensuring...
1 week ago
$80K - $95K *
Empower clients by monitoring and responding to security threats in complex environments. Collaborate with teams to conduct investigations, leverage advanced technologies, and enhance security posture...
6 days ago
Tier 2 Deskside Support Technician
$59K - $122K *
Empower users by providing expert Tier 2 support for hardware, software, and network issues. Collaborate with a dedicated team to ensure seamless IT operations and enhance productivity for the Joint S...
Yesterday
$80K - $95K *
Shape the future of financial analysis by supporting Oracle Federal Financials and related systems. Collaborate with teams to analyze requirements, propose solutions, and enhance financial processes...
2 weeks ago
$80K - $95K *
Engage as a Functional Analyst, supporting Oracle Federal Financials and related systems. Collaborate with finance teams to analyze requirements, propose solutions, and ensure accurate financial data...
2 weeks ago
Senior IT Business Analyst - Coupa
$110K - $130K *
Drive operational excellence by bridging Procurement, Finance, and IT. Collaborate on P2P solutions, optimize Coupa and SAP systems, and enhance workflows through innovative strategies. Join a dynamic...
3 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.