Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Clinical Database Analyst/Programmer - term limited
$80K - $95K *
Lead the development and maintenance of clinical data applications and infrastructure, enhancing data collection and analysis for quality improvement initiatives across a statewide hospital network, w...
Today
Technical Support Engineer | DX
$97K - $116K *
Champion customer success by providing expert technical support and troubleshooting for our platform. Collaborate with teams to enhance developer experience through effective survey tools and data ins...
Today
$95K - $115K *
Help us bridge the gap between business needs and technology solutions. In this role, you'll engage with stakeholders, translate requirements, and collaborate with development teams to enhance process...
1 week ago
$70K - $105K *
Join a team that's dedicated to maintaining and enhancing network operations. You'll support critical connectivity services, troubleshoot issues, and collaborate with various stakeholders to ensure se...
Yesterday
BD Enablement Analyst (Level 3)
$90K - $100K *
Transform business development operations by optimizing SharePoint environments, enhancing governance processes, and streamlining training for new staff. Collaborate with teams to drive efficiency and...
Today
Technical Support Engineer - Sales Cloud
$80K - $122K *
Innovate customer experiences by providing expert technical support, solving complex issues, and guiding clients through Salesforce technology adoption to maximize business value and drive organizatio...
Reposted today
Technical Support Engineer - Sales Cloud
$80K - $122K *
Engineer exceptional customer outcomes by providing expert technical support and guidance, resolving complex issues, and fostering strong relationships through proactive communication and collaboratio...
Reposted today
Technical Support Engineer - Sales Cloud
$80K - $122K *
Advance customer success by delivering expert technical support and guidance, ensuring seamless adoption of Salesforce technology while resolving complex issues efficiently in a dynamic global environ...
Reposted today
Salesforce Production Support Engineer
$110K - $130K *
Advance your career by providing expert L2/L3 support for Salesforce applications, ensuring stability and continuous improvement of critical business processes while collaborating with cross-functiona...
4 days ago
Senior Product Delivery Analyst
$107K - $199K *
Elevate investment accounting solutions by leveraging your SimCorp Dimension expertise. Collaborate across teams to enhance technology, streamline processes, and tackle complex challenges in a dynamic...
Today
Senior Product Delivery Analyst
$107K - $199K *
Drive innovative solutions in investment accounting by leveraging SimCorp Dimension expertise. Collaborate across teams to enhance technology, optimize processes, and tackle complex challenges in a dy...
Today
Analyst, Third Party Risk & Performance Management
$65K - $98K *
Join us to oversee the Third-Party Risk Management Program, conducting assessments, ensuring compliance, and collaborating with stakeholders to mitigate risks while driving continuous improvement and...
Yesterday
Analyst, Third Party Risk & Performance Management
$65K - $98K *
Empower stakeholders by managing third-party risk assessments, ensuring compliance, and enhancing vendor relationships through effective oversight and collaboration across the organization...
Yesterday
$194K - $199K *
Deliver high-quality software solutions by leveraging engineering methodologies and industry best practices, ensuring scalable and maintainable code. Collaborate across teams to define requirements an...
4 weeks ago
$80K - $95K *
Join a dynamic team to analyze business needs and implement solutions that drive success. Collaborate with stakeholders on diverse projects, ensuring timely execution and alignment with organizational...
1 week ago
Technical Support Engineer - Sales Cloud
$80K - $122K *
Accelerate progress at a leading technology company by providing expert technical support and guidance. Manage customer relationships, troubleshoot complex issues, and enhance Salesforce adoption to m...
Reposted today
$81K - $138K *
Innovate technology solutions for energy efficiency programs by leading business analysis, gathering requirements, and ensuring successful implementation through collaboration with stakeholders and pr...
2 days ago
Production Support Application & Middleware Engineer
$175K - $250K *
Engineer seamless production support for critical trading and messaging platforms. Collaborate globally to enhance operational readiness, troubleshoot complex issues, and implement event-driven integr...
1 week ago
Senior OnBase IT Applications Specialist
$88K - $105K *
Elevate your career by leveraging advanced OnBase ECM expertise to build, support, and optimize low code/no code solutions. Collaborate across teams to enhance system functionality and drive efficienc...
Reposted 3 weeks ago
Business Analyst, Product Development & Technology
$113K - $148K *
Drive impactful insurance product development by connecting business needs with technology solutions. Collaborate across teams to shape requirements, enhance processes, and ensure successful delivery...
4 weeks ago
Business Analyst, Product Development & Technology
$113K - $148K *
Join us to lead the requirements strategy for innovative insurance products, bridging business objectives with technology solutions. Collaborate across teams to ensure alignment and success from conce...
4 weeks ago
Linux System Engineer, Level 3
$95K - $115K *
Optimize mission-critical systems through the entire engineering lifecycle. Collaborate with a focused team to manage Linux environments, troubleshoot issues, and develop essential documentation for s...
2 days ago
Linux System Engineer, Level 3
$110K - $130K *
Support mission-critical systems through the engineering lifecycle, collaborating with a focused team to manage Linux environments, troubleshoot issues, and develop documentation, ensuring seamless in...
2 days ago
$88K - $143K *
Unlock the potential of data management by leading documentation, metadata practices, and process improvements. Collaborate with interdisciplinary teams to enhance data usability and transparency, ens...
5 days ago
HR Data Product Business Analyst (Hybrid)
$100K - $120K *
Empower a dynamic team as you analyze HR data needs, translate requirements, and drive innovative solutions. Collaborate across functions to enhance data quality and support strategic initiatives in a...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.