Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$100K - $110K *

Deliver technical support and solutions for SWIFT applications, ensuring quality and compliance while collaborating with cross-functional teams in a fast-paced environment. Manage projects, troublesho...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K *

Optimize maintenance operations by leading the administration and configuration of the CMMS. Ensure data integrity, manage workflows, and generate reports to enhance decision-making and asset manageme...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$75K - $112K *

Support business transformation by bridging technology and operations. Collaborate with stakeholders to enhance processes, optimize solutions, and drive strategic initiatives that align with evolving...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Analyze and enhance business processes by collaborating with teams and implementing systems to ensure customer success. This role involves extensive customer support, testing, documentation, and proje...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Lead client consultations to enhance business processes using CIS products. Own project requirements from analysis to implementation, deliver training, and collaborate with teams to ensure solutions m...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Unlock your potential by consulting with clients to enhance business processes, leading project lifecycles, and delivering impactful training sessions. Collaborate with teams to ensure solutions meet...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $145K *

Join a dynamic team as a Technical Program Analyst, supporting project execution and risk management for Navy ship production. Collaborate with senior leaders to ensure high-quality deliverables and e...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $148K *

Join a team that's dedicated to delivering exceptional IT support, ensuring seamless operations for end users. You'll provide both remote and on-site assistance, troubleshooting a variety of technolog...

Today

  •   5 - 7 years exp.  •   Information Technology

$70K - $150K *

Join a team that's driving innovation in software development, transforming user requirements into high-quality applications. Collaborate across functions to manage the software lifecycle, ensuring se...

Mississauga, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Reimagine software solutions as a technical leader guiding architecture and delivery. Collaborate cross-functionally and mentor teams in building scalable, secure, and modern applications that elevate...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Pioneer innovative application solutions by leading design and development efforts across diverse technologies. Collaborate with stakeholders to translate requirements into impactful business solution...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock potential by optimizing patient access and operational efficiency through effective Epic Cadence strategies. Collaborate with teams to enhance scheduling workflows and support practice expansio...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$90K - $110K *

Elevate business outcomes by bridging stakeholder needs with technology solutions. Leverage your extensive experience in business analysis to drive customer-centric digital initiatives across diverse...

Toronto, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $105K *

Support our analytics team by owning CX metrics reporting, conducting root cause analysis, and contributing to data-driven initiatives. This role is ideal for analytical candidates eager to grow in a...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Join a team that's optimizing business systems to enhance operational efficiency. As a Business Systems Analyst II, you'll bridge technology and operations, driving improvements and supporting system...

5 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Pioneer innovative solutions by bridging business operations and technology. Optimize systems to enhance efficiency and support core processes, collaborating with cross-functional teams on medium to l...

5 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$70K - $105K *

Champion your technical skills by providing advanced IT support, troubleshooting, and customer service to enhance user experience and operational efficiency across multiple platforms and devices in a...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Empower clients by leveraging your banking expertise to enhance customer experiences. Collaborate with teams to resolve inquiries, troubleshoot issues, and support product quality, ensuring operationa...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Lead the charge in developing IT policy strategies, conducting research, and preparing operational plans. Collaborate with stakeholders to ensure clarity and compliance while adapting to emerging tren...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive successful ServiceNow implementations by analyzing business needs, documenting requirements, and delivering engaging training. Collaborate with stakeholders to enhance user adoption and support...

2 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$95K - $115K *

Shape the future of IT policy by conducting research, drafting documents, and preparing strategic plans. Collaborate with teams to monitor trends and communicate updates, ensuring alignment with organ...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Elevate data management by ensuring the reliability and quality of enterprise data. Collaborate with teams to enhance data processes, support investment operations, and drive continuous improvement in...

Montreal, QCIn-Person

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$77K - $113K *

Oversee technology operations within the Office of Housing Administration, managing customer support and software systems. Shape the future of student tech services and support infrastructure, ensurin...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$94K - $133K *

Transform customer service and technical support as a team lead in a dynamic environment. Collaborate with IT staff to enhance CRM technologies and ensure quality service delivery while managing daily...

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Unlock potential by joining a dynamic team to enhance operational efficiency through budgeting, asset management, and data analysis, while supporting strategic initiatives and fostering relationships...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.