Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$95K - $115K *

Partner with us to bridge business needs and IT solutions, ensuring project alignment with strategy, managing requirements, and enhancing processes for optimal performance and integration across depar...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Engage with business partners to bridge Information Technology and operations, identifying requirements, coordinating projects, and ensuring alignment with IT strategy while enhancing processes and so...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$106K - $125K *

Pioneer innovative solutions as an Applications Support Analyst, enhancing system design and development for emergency services. Collaborate with diverse teams to troubleshoot, implement, and maintain...

Cambridge, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$86K - $198K *

Elevate your career by managing application security vulnerabilities. Collaborate with development teams to integrate security into the SDLC, leverage SAST tools, and stay ahead of emerging threats in...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$72K - $99K *

Collaborate with a diverse team to provide IT support, ensuring seamless operation of PCs, printers, and servers. Engage in troubleshooting, user onboarding, and system maintenance to enhance user exp...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$94K - $141K *

Advance application stability and performance by managing critical production environments. Collaborate with cross-functional teams to resolve incidents, implement improvements, and mentor junior anal...

Mississauga, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the charge in providing analytical support for a government client, enhancing project operations through effective communication and collaboration. Join a dynamic team to streamline processes and...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $158K *

Lead the charge in designing and implementing enterprise-scale data integration solutions. Collaborate with cross-functional teams to enhance application performance and ensure seamless data exchange...

Vancouver, BCIn-Person

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$105K - $158K *

Champion the development of enterprise-scale data integration solutions, collaborating with cross-functional teams to enhance system interoperability and streamline data exchange processes across the...

Vancouver, BCIn-Person

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Champion the coordination of SLDC processes, ensuring cross-functional alignment and user support. Collaborate with teams to enhance technology use, drive user adoption, and maintain data integrity wh...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Champion client success by analyzing business needs, defining requirements, and managing product backlogs. Collaborate with teams to design solutions and ensure alignment with customer expectations th...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Optimize business systems and digital transformation initiatives by engaging stakeholders, managing projects, and enhancing processes to drive organizational efficiency and effectiveness across variou...

Edmonton, ABIn-Person

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Advance your career by leveraging your IT expertise to support systems development and sustainment. Collaborate with teams to resolve technical issues and enhance application performance within a dyna...

Calgary, ABIn-Person

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$69K - $103K *

Join a team that's dedicated to ensuring seamless member scheduling and access. As a Production Support Analyst, you'll monitor platform health, resolve data issues, and collaborate with cross-functio...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $100K *

Transform your career by joining a dynamic team that resolves complex product issues for clients in the financial technology sector. Collaborate across departments to enhance customer satisfaction and...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$73K - $125K *

Join a team that drives application support excellence by triaging incidents, managing user access, and enhancing operational efficiency across enterprise applications. Collaborate with stakeholders t...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$69K - $98K *

Transform business application processes through effective documentation, testing, and partnership with technology teams. Ensure compliance with project methodologies to deliver high-quality initiativ...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $120K *

Empower customer satisfaction by providing technical support and solutions. You'll troubleshoot issues, enhance user experience, and ensure seamless operations in a dynamic environment, making a signi...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Elevate IT operations by analyzing, designing, and enhancing systems and security controls. Lead automation efforts, mentor help desk staff, and implement solutions to ensure a reliable and secure tec...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Drive your career with a dynamic role blending HR systems support and process improvement. Leverage your expertise in HR technology to enhance workflows, automate processes, and ensure seamless integr...

Yesterday

  •   5 - 7 years exp.  •   Staffing

$88K - $105K *

Optimize network security and infrastructure by leading assessments, implementing solutions, and ensuring robust protocols. Collaborate with teams to enhance system performance and manage disaster rec...

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$135K - $184K *

Engage with diverse stakeholders to analyze data and inform defense acquisition strategies. Collaborate on high-impact projects, develop staffing packages, and assess compliance to enhance decision-ma...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$97K - $145K *

Drive the configuration and development of Epic modules, serving as the primary contact for application areas. Collaborate with teams to enhance operational efficiency and ensure adherence to best pra...

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$121K - $132K *

Innovate your career by managing production incidents and enhancing application support. Collaborate with teams to ensure system availability, implement changes, and conduct root cause analysis in a d...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $100K *

Join the charge in supporting our enterprise IT environment by managing user identities, deploying applications, and troubleshooting complex issues across hybrid infrastructures. Leverage your experti...

Downers Grove, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.