Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$93K - $179K *

Drive your career with a dynamic role providing Tier 2 technical support and operational engineering for enterprise infrastructure services. Collaborate with teams to troubleshoot and enhance system p...

San Antonio, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$93K - $179K *

Transform your career by providing Tier 2 technical support and operational engineering for enterprise infrastructure services. Collaborate with teams to troubleshoot and enhance system performance ac...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $105K *

Lead IT initiatives by developing programs, ensuring cutting-edge technologies, and overseeing teams in behavioral health settings. Collaborate with clients to assess needs and deliver optimal solutio...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Join a team that's redefining healthcare operations by optimizing Salesforce applications. Collaborate with cross-functional teams to enhance workflows, automate processes, and ensure data security, d...

Today

  •   Less than 5 years exp.  •   Healthcare

$93K - $110K *

Unlock potential by transforming complex data into actionable insights. Collaborate with diverse teams to enhance decision-making processes through advanced analytics and reporting, ultimately improvi...

Reposted today

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $105K *

Join our Client Success team as a Senior Support Engineer, where you'll elevate support standards, foster client relationships, and collaborate with developers to resolve complex issues, ensuring exce...

CanadaRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$69K - $98K *

Join a dynamic team as a technical expert, overseeing operations for cloud and server technologies. Collaborate with cross-functional teams to enhance system performance, mentor staff, and ensure comp...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Champion the development of cutting-edge Mission Integration Systems by collaborating with engineering teams and customers to deliver complex technical solutions that drive project success and innovat...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Empower innovation as a Business Analyst, driving transformation through analytical insights and collaboration. Engage with leaders to identify opportunities, optimize processes, and deliver next-gen...

Calgary, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Optimize enterprise SaaS applications by architecting, automating, and enhancing workflows across platforms like Atlassian, Zoom, and Slack. Collaborate with teams to deliver scalable solutions and me...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$81K - $108K *

Empower nursing excellence by providing clinical guidance and support to peers in a dynamic Patient Support Program. Collaborate across teams to enhance patient care and drive quality improvements whi...

Montreal, QCIn-Person

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$81K - $108K *

Join us to provide clinical guidance and support to nursing teams across Canada, enhancing patient care through collaboration, coaching, and process improvement in a dynamic, independent role without...

Mississauga, ONIn-Person

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$87K - $148K *

Engage in the technical build-out and operation of enterprise AI platform integrations, providing user support and L2/L3 troubleshooting. Collaborate with vendors and high-touch groups to ensure seaml...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$74K - $123K *

Unlock potential by leading proactive threat detection and response efforts. Collaborate with a skilled team to investigate cyber threats, mentor junior analysts, and enhance security operations, ensu...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in providing advanced IT support and maintaining critical technology systems for corporate and field operations, ensuring reliability, security, and efficiency across diverse environme...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$105K - $142K *

Unlock potential by driving Workday system design and support for Talent Management. Collaborate with teams to analyze needs, implement solutions, and mentor others while managing multiple priorities...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $142K *

Pioneer innovative solutions by analyzing and enhancing Workday functionality. Collaborate with teams to drive system design, support Talent Management, and mentor peers while managing multiple projec...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$96K - $162K *

Unlock potential by driving API solutions through collaboration with product and engineering teams. As a Senior Business Systems Analyst, you'll translate requirements into actionable user stories, en...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $162K *

Lead the charge in transforming business requirements into actionable API solutions. Collaborate with cross-functional teams to enhance merchant onboarding through innovative technology and strategic...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $162K *

Join a team that's dedicated to enhancing merchant onboarding through innovative API solutions. Collaborate with cross-functional teams to translate requirements into actionable user stories, driving...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $162K *

Elevate your career by collaborating with cross-functional teams to define and document API requirements, ensuring seamless integration and delivery of innovative solutions in a dynamic Agile environm...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $162K *

Join a team that's shaping the future of global commerce by leveraging your expertise in API requirements analysis and system integration. Collaborate with cross-functional teams to deliver impactful...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $230K *

Drive impactful investment decisions by merging scientific insight with financial analysis. Collaborate with industry leaders to develop unique perspectives on therapeutics, influencing long-term stra...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Transform operations by supporting database availability and application performance. Collaborate with IT and development teams to diagnose issues, coordinate responses, and ensure seamless service re...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock your potential as you lead Epic security initiatives, ensuring efficient access and compliance across healthcare systems. Collaborate with teams to optimize security solutions while maintaining...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.