Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$89K - $148K *

Lead the charge in enhancing technology resilience through disaster recovery planning, testing, and customer coordination. Collaborate across teams to ensure effective execution of recovery activities...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$89K - $148K *

Engage in enhancing technology resilience through disaster recovery planning, testing, and customer support. Collaborate across teams to maintain recovery plans and ensure effective execution of disas...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $135K *

Join a team that's dedicated to transforming healthcare data through analysis and mapping. Lead projects, collaborate with analysts, and ensure compliance with business requirements while enhancing be...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $111K *

Champion enterprise applications by providing expert support and management. Collaborate with teams to enhance IT services, ensuring optimal performance and security across platforms while driving inn...

Brockville, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $180K *

Develop autonomous agents and AI-driven integrations, collaborating with stakeholders to enhance enterprise data solutions. Utilize Databricks and AI models to drive innovation and efficiency in busin...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $96K *

Develop your career by leading the on-boarding process for Employee Benefits groups. Collaborate with internal teams, ensure accurate contract drafting, and guide customers through a seamless transiti...

Portland, ORRemote

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$66K - $96K *

Unlock potential by leading the on-boarding process for new Employee Benefits groups. Collaborate with internal teams, ensure accurate contract drafting, and guide customers through a seamless transit...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $96K *

Champion the use of our Learning Management System by providing expert technical support and training to faculty and staff, ensuring effective utilization of tools and enhancing the educational experi...

London, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Engage in critical analysis and documentation to support USAF exercises. Collaborate with stakeholders to translate requirements into actionable insights, ensuring project success through effective co...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$74K - $99K *

Engage with cross-functional teams to deliver enterprise APIs, ensuring seamless integration and support for mission-critical applications. Collaborate with partners to translate business needs into t...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$141K - $188K *

Elevate statistical programming excellence by leading cross-functional teams and ensuring high-quality deliverables in compliance with regulatory standards, while driving data strategy initiatives and...

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$85K - $115K *

Unlock potential by driving data-driven decision making, enhancing operational performance, and identifying solutions through data analysis and visualization in a fast-paced, entrepreneurial environme...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $110K *

Analyze HRIS functionality and data integrity to align technology with business needs, collaborating with stakeholders and vendors to optimize systems and enhance user experience across HR processes a...

Westmont, ILRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Unlock potential by enhancing HR systems and data integrity, collaborating with teams to optimize functionalities and resolve issues, while supporting organizational growth through effective HRIS proj...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Contribute to technology initiatives by translating business and regulatory requirements into actionable deliverables, ensuring quality solutions, and driving successful project outcomes through effec...

Yesterday

  •   5 - 7 years exp.  •   Staffing

$68K - $118K *

Lead the charge in technical program development, system analysis, and team supervision. Drive efficiency through project management while enhancing user support and training staff to meet evolving or...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$68K - $103K *

Empower your career by coordinating Epic optimization initiatives, managing requests, and facilitating collaboration across teams. Drive project success through effective communication and oversight...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$80K - $130K *

Join a team that's driving product strategy through data analysis and insights. Collaborate with cross-functional teams to enhance product performance, uncover growth opportunities, and influence stra...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Transform the future of data analysis by leading complex projects, gathering requirements, and ensuring quality deliverables. Collaborate with teams to enhance business processes and drive innovative...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Engage in innovative software development as you create, maintain, and enhance SAP applications. Collaborate with teams to analyze and resolve issues, ensuring high-quality solutions that drive effici...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $100K *

Innovate and shape the future of business intelligence by developing robust reporting tools and analytics. Collaborate with stakeholders to enhance data management and visualization, driving strategic...

Toronto, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$95K - $106K *

Join a dynamic team as you lead architectural design and implementation of ERP solutions using Salesforce and MuleSoft. Collaborate with stakeholders to ensure scalable, secure, and sustainable integr...

Etobicoke, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Unlock your potential by managing application support for critical payment systems. Collaborate with cross-functional teams to ensure operational stability and enhance service delivery in a fast-paced...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$83K - $160K *

Unlock potential by leveraging your analytical skills to bridge business needs and technical solutions. Collaborate with stakeholders to document requirements and enhance product offerings, driving ef...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Elevate the IT support experience by resolving complex technical issues, mentoring Tier 1 staff, and enhancing processes across enterprise platforms. Thrive in a fast-paced environment while ensuring...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.