Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$88K - $105K *
Join a team that's dedicated to enhancing system functionality and usability. Leverage your expertise to bridge technical and business needs while managing workflows and driving process improvements i...
1 week ago
$88K - $105K *
Join a team that's dedicated to enhancing system functionality and usability. Manage operational workflows, coordinate activities, and bridge technical solutions with business needs to drive continuou...
1 week ago
$95K - $115K *
Create and manage system functionality, usability, and performance requirements while coordinating operational workflows and supporting issue resolution to enhance business processes and technical sol...
1 week ago
$88K - $105K *
Unlock your potential by managing system functionality and usability. Collaborate across teams to enhance operational workflows, document requirements, and drive process improvements in a dynamic hybr...
1 week ago
$79K - $99K *
Unlock your potential by delivering exceptional first-level IT support, troubleshooting hardware and software issues, and enhancing user experience for hospital staff and volunteers in a collaborative...
2 weeks ago
$95K - $125K *
Innovate IT support solutions by providing hands-on desktop assistance, analyzing ticket trends, and enhancing Microsoft 365 administration. Drive AI tool adoption and streamline onboarding processes...
2 weeks ago
System Application Support Engineer
$105K - $125K *
Optimize application performance and reliability by providing expert support and maintenance for critical business systems. Collaborate with cross-functional teams to troubleshoot issues, enhance oper...
1 week ago
$75K - $94K *
Join a team that's dedicated to optimizing data center and network infrastructure. Leverage your expertise in Windows and cloud environments to enhance operational efficiency and ensure high availabil...
2 days ago
$80K - $95K *
Join our dynamic team as you support and enhance core trading applications, leveraging your technical expertise across diverse technologies while collaborating with stakeholders to optimize processes...
1 week ago
$80K - $95K *
Shape the future of data management by developing and maintaining electronic file interfaces. Collaborate with teams to support client implementations and ensure accuracy in systems, all while working...
2 weeks ago
$76K - $107K *
Tackle user support challenges by providing effective solutions for hardware, software, and network issues. Collaborate with teams to enhance service delivery and ensure seamless operations in a fast...
2 weeks ago
$76K - $107K *
Transform user experiences by providing essential IT support, diagnosing issues, and implementing solutions. Collaborate with teams to enhance service delivery and ensure seamless operation of hardwar...
2 weeks ago
$79K - $99K *
Support our team by delivering exceptional first-level IT support, troubleshooting hardware/software issues, and enhancing user experience for hospital staff and volunteers. Your expertise will drive...
1 week ago
$95K - $115K *
Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...
Today
$95K - $115K *
Join a dynamic team as a Technical Account Manager, advocating for premium clients. Collaborate across functions to deliver tailored support, drive efficiency, and enhance client satisfaction while re...
Today
$95K - $115K *
Engage as a key advocate for premium clients, delivering tailored support and bridging teams to resolve complex issues. Collaborate globally to enhance service quality and drive operational excellence...
Today
$95K - $115K *
Join a team that's dedicated to delivering premium support for strategic clients. As a Technical Account Manager, you'll bridge product and engineering teams, ensuring high-quality service and proacti...
Today
$95K - $115K *
Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...
Today
$95K - $115K *
Join a team that's dedicated to delivering premium support for strategic clients. As a Technical Account Manager, you'll bridge product and engineering teams, ensuring seamless service and proactive i...
Today
Lead Application Support Specialist
$95K - $115K *
Transform application support by providing hands-on troubleshooting and operational excellence for critical on-premises and hybrid applications, ensuring swift incident resolution and collaboration ac...
Yesterday
$80K - $95K *
Elevate your career by providing Level 3 application support, resolving complex issues, and optimizing SQL performance while collaborating with development teams to enhance system stability and user e...
Reposted 1 week ago
Application Support Lead - RightAngle and Zema Platforms
$102K - $183K *
Oversee operational support and enhancement of critical ETRM applications, ensuring reliability and performance. Lead support teams, manage vendor relationships, and drive modernization initiatives in...
Reposted 6 days ago
Application Support Lead - RightAngle and Zema Platforms
$102K - $183K *
Optimize application support and operational excellence for critical ETRM platforms. Lead teams, manage incidents, and drive continuous improvement initiatives while ensuring stability and alignment w...
Reposted 6 days ago
Application Support Engineering Senior Associate
$110K - $130K *
Join a team that's dedicated to maintaining the stability and performance of critical applications. Collaborate with cross-functional teams to enhance operational readiness and drive improvements in a...
3 weeks ago
$82K - $92K *
Champion the optimization and support of a Salesforce-based CRM platform, bridging business needs and technical solutions. Manage Agile/Scrum processes, ensuring effective delivery of CRM initiatives...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.