Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$80K - $95K *
Explore opportunities by leading testing initiatives for applications, facilitating Agile processes to validate AI-driven solutions, and mentoring junior testers while ensuring top-notch quality throu...
4 weeks ago
$95K - $115K *
Shape the future of IT compliance by supporting SOX initiatives across systems and teams. Collaborate with stakeholders to ensure effective controls, facilitate assessments, and drive continuous impro...
2 days ago
$95K - $115K *
Elevate our IT SOX compliance efforts by supporting global programs, ensuring effective controls, and driving continuous improvement initiatives across systems and business units...
2 days ago
$100K - $120K *
Transform SAS applications by migrating to SAS Viya, developing ETL processes, and ensuring performance validation. Collaborate on technical documentation and operational procedures to enhance analyti...
Today
$88K - $105K *
Take ownership of application development and support, enhancing DOI/IA systems through SharePoint, SQL, and workflow solutions. Collaborate with teams to drive modernization and improve functionality...
Today
Clinical Application Support Specialist II- RO
$70K - $105K *
Unlock potential by providing exceptional support and training in clinical software, ensuring customer satisfaction through effective communication and problem-solving in a fast-paced environment. Joi...
2 weeks ago
$75K - $158K *
Join a team that's dedicated to optimizing operations in a fast-paced environment. Support technical and functional stakeholders while ensuring seamless processing and troubleshooting across systems...
Today
$95K - $115K *
Lead innovative BI solutions by developing reports and dashboards, collaborating with users to gather requirements, and mentoring junior staff. Drive data analysis and ensure quality in business intel...
1 week ago
$80K - $95K *
Transform data into actionable insights by leading analytics initiatives, collaborating with teams to develop reports and dashboards, and enhancing data quality to support healthcare objectives and dr...
1 week ago
Senior Business System Analyst, Enterprise Platforms
$85K - $100K *
Shape the future of business efficiency by leveraging your analytical skills to enhance workflows and automation solutions. Collaborate with diverse teams to drive impactful projects that align techno...
1 week ago
$80K - $95K *
Engineer innovative solutions by bridging engineering and sales, providing technical expertise in application design, proposal development, and customer engagement to drive successful project outcomes...
6 days ago
$90K - $105K *
Join a team that's dedicated to orchestrating high-level protocol events and supporting senior leaders. You'll manage logistics, develop event products, and ensure seamless execution of meetings and c...
1 week ago
IT Systems Analyst - Clinical Informatics
$68K - $110K *
Empower our team by providing expertise in healthcare processes, guiding system design and documentation. Collaborate to enhance IT service quality and efficiency while ensuring compliance with indust...
Yesterday
$108K - $148K *
Join us to drive innovative semiconductor processes from concept to qualification. Collaborate with customers and R&D teams, troubleshoot complex issues, and analyze data to enhance manufacturing effi...
6 days ago
$108K - $148K *
Join a team that's shaping the future of semiconductor manufacturing by providing critical support throughout product lifecycles. Engage with customers and R&D to optimize processes, troubleshoot comp...
1 week ago
$108K - $148K *
Transform complex processes through hands-on support, driving innovations in semiconductor manufacturing. Collaborate with clients and internal teams to resolve intricate challenges while enhancing sy...
1 month ago
Sr Analyst II Business Process Transactions / RR-0444609
$80K - $95K *
Lead financial reporting and general ledger activities, ensuring compliance with accounting standards while collaborating with cross-functional teams to enhance process efficiency and decision-making...
Reposted 4 days ago
$80K - $95K *
Join a team that's redefining HR operations by leveraging Workday expertise to enhance processes, drive improvements, and support organizational goals through innovative solutions and collaboration wi...
1 week ago
$80K - $95K *
Unlock potential by driving application support and automation solutions. Collaborate with teams to analyze processes, enhance application performance, and deliver training while adhering to governanc...
Reposted yesterday
$80K - $95K *
Unlock potential by serving as a Workday expert, enhancing HR processes, and collaborating with teams to optimize system functionality and drive improvements across various HR domains...
1 week ago
$77K - $89K *
Transform educational IT support by providing expert assistance in computer systems administration and troubleshooting. Collaborate with a dynamic team to enhance user experience and ensure seamless o...
1 week ago
$110K - $125K *
Elevate data integrity by applying commercial real estate expertise to ensure AI systems and client dashboards deliver accurate insights, while collaborating with cross-functional teams to enhance dat...
Today
$95K - $115K *
Champion your skills as a Scrum Master/Business Analyst, bridging business needs and technical teams to deliver modernized software solutions while driving Agile processes and ensuring project success...
3 weeks ago
$141K - $182K *
Shape the future of SAP solutions by implementing and supporting system functionality, including configuration, testing, training, and troubleshooting to enhance business operations and user experienc...
1 month ago
$80K - $95K *
Join a dynamic team as you bridge business needs and technology, ensuring solutions meet quality standards. Utilize your analytical skills in a fast-paced environment throughout the software developme...
4 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.