Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$90K - $110K *

Engineer operational excellence by providing technical support and analysis for production systems. Collaborate on process improvements and ensure seamless project implementation while maintaining hig...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$117K - $176K *

Unlock potential by leading Epic module development and optimization. Collaborate across teams to enhance safety and efficiency in healthcare applications, ensuring best practices and innovative solut...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$117K - $202K *

Lead the charge in optimizing Epic applications, collaborating across teams to enhance safety and efficiency. Serve as the primary development contact for Epic modules, ensuring effective configuratio...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$117K - $202K *

Optimize Epic applications by configuring modules and enhancing system efficiency. Collaborate across teams to support development and achieve safety goals, leveraging your expertise in system analysi...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$117K - $176K *

Empower your career by optimizing Epic applications to enhance safety and efficiency. Collaborate across teams to drive system development and configuration, ensuring best practices in healthcare tech...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$117K - $176K *

Unlock potential by serving as the primary development contact for Epic modules, optimizing configurations to enhance safety and efficiency. Collaborate across teams to support and advance the Epic sy...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$93K - $162K *

Optimize IT Service Delivery by enhancing the ServiceNow platform, implementing AI workflows, and improving user experience. Collaborate with teams to maintain service standards and drive innovation i...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Drive customer satisfaction by diagnosing and resolving complex platform issues, collaborating with cross-functional teams to enhance user experience and ensure system reliability, while mastering our...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$71K - $96K *

Join a dynamic team as a Computer Support Analyst, providing essential technical support for software and hardware operations, assisting with live events, and ensuring seamless technology integration...

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$65K - $120K *

Join a dynamic team as you provide critical IT support, troubleshoot complex issues, and enhance customer satisfaction. Collaborate with vendors and senior techs while developing expertise in AFS syst...

Today

  •   Less than 5 years exp.  •   Business Services

$77K - $115K *

Transform construction operations by supporting critical applications, ensuring they are secure, reliable, and aligned with business needs. Collaborate with teams to enhance application performance an...

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $110K *

Support Salesforce and other platforms, ensuring system stability and performance. Collaborate with teams to troubleshoot issues, improve processes, and maintain documentation while leading incident m...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $100K *

Optimize data-driven strategies to enhance customer engagement and retention. Collaborate with operations to implement scalable solutions in a dynamic startup environment, making a significant impact...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Transportation

$85K - $105K *

Unlock your potential as you drive operational excellence by supporting key enterprise applications. Collaborate with stakeholders to troubleshoot issues, enhance user experiences, and ensure applicat...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$63K - $124K *

Engage as a key member of the IT Community Banking team, specializing in Digital Banking solutions. Manage configurations, support, and vendor relations while enhancing client satisfaction and driving...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$63K - $124K *

Empower your career as a key player in IT, managing and supporting Digital Banking applications. Collaborate with stakeholders to enhance client satisfaction and drive innovative solutions in a dynami...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$63K - $124K *

Innovate solutions as a key member of the IT Community Banking team, specializing in Digital Banking applications. Manage configurations, support, and vendor relations while enhancing client satisfact...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Lead and empower cross-functional teams to optimize application support and enhance healthcare operations. Drive high-quality outcomes through expert analysis, project management, and effective commun...

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$90K - $110K *

Partner with us to lead the design and development of enterprise applications, ensuring alignment with business needs. Collaborate with cross-functional teams to deliver innovative solutions while men...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$162K *

Join a dynamic team to analyze content engagement and drive audience growth across a top streaming platform. Leverage analytics and data storytelling to influence business strategy and enhance viewer...

1 month ago

  •   5 - 7 years exp.  •   Staffing

$132K - $133K *

Transform business systems by defining project scopes and requirements. Collaborate with stakeholders to enhance system functionality and ensure alignment between technical solutions and business need...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$70K - $131K *

Unlock potential by providing essential IT support for Windows systems and Microsoft 365 applications. Collaborate with a dynamic team to enhance user experience, troubleshoot issues, and maintain net...

6 days ago

  •   Less than 5 years exp.  •   Media

$92K - $114K *

Join a dedicated team to manage and support clients through advanced recovery services, focusing on rehabilitation and benefit access for customers with severe injuries. Leverage case management exper...

Vancouver, BCIn-Person

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Accelerate project success by enhancing system evaluations with automation, ensuring optimal application performance through proactive monitoring and support. Collaborate across teams in a dynamic env...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Unlock potential by managing system functionality and usability, ensuring alignment between technical solutions and business needs. Collaborate on workflow management, documentation, and continuous im...

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.