Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Business Analyst/Technical Writer
$80K - $130K *
Advance enterprise IT services by collaborating with stakeholders to enhance user support, document requirements, and facilitate Agile practices, ensuring effective communication and innovative soluti...
Yesterday
Clinical IS Analyst (Epic) - Senior
$95K - $115K *
Join a dynamic team to enhance Epic HB Claims applications, driving innovative solutions and optimizing workflows. Collaborate with stakeholders to ensure successful implementation and provide expert...
1 week ago
Sr Application Support Specialist
$110K - $130K *
Drive your career forward as a scientific leader in rheology and dynamic mechanical analysis. Collaborate across teams to develop innovative applications, support customers, and enhance product strate...
1 week ago
$80K - $95K *
Shape the future of SAP Product Life Cycle Management by designing, configuring, and supporting integrated solutions. Collaborate with cross-functional teams to enhance system performance and drive in...
1 week ago
$70K - $118K *
Empower clients by providing expert technical support in Fixed Income and Derivatives. Collaborate with teams to translate needs into solutions, diagnose issues, and enhance user experience while main...
Reposted yesterday
Operational Support Lead Analyst
$93K - $140K *
Drive strategic capacity planning and optimization across multi-site operations. Leverage advanced analytics and stakeholder collaboration to enhance workforce efficiency and ensure compliance with op...
Reposted 4 days ago
Operational Support Lead Analyst
$93K - $140K *
Unlock potential by leading long-term capacity planning initiatives, optimizing workforce models, and collaborating with cross-functional teams to ensure operational efficiency and strategic alignment...
Reposted 4 days ago
$110K - $130K *
Lead the charge in technology planning and operational support, bridging teams to ensure effective delivery and continuous improvement of site technology services in a complex manufacturing environmen...
1 week ago
$70K - $118K *
Reimagine client engagement by managing Charles River IMS systems, ensuring seamless operations and expert support. Collaborate with teams to deliver top-tier service, enhance performance, and drive c...
Reposted 3 weeks ago
Application Analyst I or II (Epic)
$80K *
Advance healthcare technology by supporting electronic health records systems, managing vendor relations, and ensuring compliance with regulations. Collaborate with teams to enhance application perfor...
2 weeks ago
$86K - $181K *
Elevate your career by driving agile portfolio management and delivering impactful insights. Collaborate with cross-functional teams to optimize project outcomes, enhance reporting, and support federa...
1 week ago
$78K - $98K *
Join a dynamic team as you lead the monitoring and resolution of IT system alerts, ensuring minimal downtime and effective incident management while documenting processes and collaborating with intern...
5 days ago
$95K - $115K *
Transform data into actionable insights by analyzing key metrics and driving process improvements. Collaborate with business units to standardize reporting and enhance decision-making through innovati...
Today
$60K - $180K *
Champion the management and support of advanced security systems and IT infrastructure. Leverage your expertise in Windows environments and physical access control to ensure operational reliability an...
2 weeks ago
$85K - $118K *
Champion innovative solutions in application systems and data infrastructure to enhance curbside management. Collaborate across departments to implement technology that improves access to parking and...
2 weeks ago
$100K - $120K *
Transform business processes by collaborating with stakeholders to gather and analyze requirements, facilitating workshops, and delivering innovative solutions in a dynamic Agile environment...
6 days ago
$80K - $100K *
Unlock your potential as a Business Analyst, leveraging 7+ years of expertise in Mainframe and Payments. Collaborate with teams to drive project success and enhance business value through data analysi...
2 weeks ago
Applications Analyst I - Ambulatory/Beacon
$72K - $113K *
Innovate solutions as an Applications Analyst I, supporting clinical applications. Design, implement, and test software while managing issue resolution and enhancing workflows to align with strategic...
2 weeks ago
Applications Analyst I - Ambulatory/Beacon
$72K - $113K *
Transform healthcare technology as an Applications Analyst I, supporting application solutions and enhancing workflows. Collaborate with teams to ensure efficient issue resolution and advocate for bes...
2 weeks ago
Applications Analyst I - Ambulatory/Beacon
$72K - $113K *
Join our team as an Applications Analyst I, where you'll support and enhance clinical applications, ensuring efficient issue resolution and implementation of innovative solutions aligned with strategi...
2 weeks ago
Senior Software Business Analyst
$107K - $147K *
Champion the integration of business needs and technical solutions, driving product delivery through collaboration with stakeholders. Leverage your expertise to translate requirements into actionable...
6 days ago
$90K - $180K *
Unlock potential by joining a dynamic team as a Senior Business Analyst, where you'll bridge regulatory, compliance, and technology efforts to drive strategic solutions and enhance operational control...
5 days ago
Change Enablement, Analyst - Senior
$80K - $95K *
Lead the charge in driving organizational change management initiatives, enhancing processes and communication strategies while mentoring team members to ensure effective project execution and continu...
1 week ago
EPIC Applications Analyst - Radiant
$79K - $118K *
Optimize clinical and business processes by analyzing and improving workflows for Epic applications. Collaborate with users to translate requirements into technical specifications, ensuring effective...
1 week ago
Technical Support Engineer- Sales
$80K - $122K *
Join a team that's dedicated to delivering exceptional customer experiences by resolving complex technical challenges and guiding the adoption of Salesforce technology to maximize business value...
Reposted 1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.